Choose dates to view prices

The Charles Hotel

Photo gallery for The Charles Hotel

Courtyard view
Suite, 1 King Bed (Fellows) | 1 bedroom, premium bedding, down duvets, minibar
1 bedroom, premium bedding, down duvets, minibar
Room (Selected at Check-in) | 1 bedroom, premium bedding, down duvets, minibar
Room (Selected at Check-in) | 1 bedroom, premium bedding, down duvets, minibar

Overview of The Charles Hotel

The Charles Hotel

4.0 star property
Riverfront hotel with 3 restaurants, near Harvard University

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is €264
Price available on 29/12/2022
Map
One Bennett Street, Cambridge, MA, 02138
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Free use of bicycles
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business centre
  • Business centre
  • Limo/town car service
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In West Cambridge
  • Harvard University - 1 min walk
  • Harvard Square - 4 min walk
  • Massachusetts Institute of Technology - 31 min walk
  • Boston University - 40 min walk
  • Newbury Street - 10 min drive
  • Northeastern University - 11 min drive
  • Fenway Park - 12 min drive
  • Boston Museum of Fine Arts - 13 min drive
  • Copley Square - 12 min drive
  • Children's Hospital Boston - 15 min drive

Getting around

  • Logan International Airport (BOS) - 19 min drive
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 20 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 28 min drive
  • Norwood, MA (OWD-Norwood Memorial) - 34 min drive
  • Beverly, MA (BVY-Beverly Municipal) - 35 min drive
  • Lawrence, MA (LWM-Lawrence Municipal) - 35 min drive
  • Boston Yawkey Station - 6 min drive
  • Belmont Waverley Station - 7 min drive
  • Belmont Station - 7 min drive
  • Harvard Square Station - 5 min walk
  • Central Square Station - 22 min walk
  • Porter Square Station - 24 min walk

Restaurants

  • The Red House - 2 min walk
  • Grendel's Den - 2 min walk
  • Peet's Coffee - 3 min walk
  • Harvest - 3 min walk
  • Alden & Harlow - 3 min walk

About this property

The Charles Hotel

At The Charles Hotel, you'll be within a 15-minute drive of Harvard University and Boston University. You can visit the spa to be pampered with deep-tissue massages, body wraps or manicures and pedicures, and Henriettas Table, one of 3 restaurants, serves American cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a snack bar/deli and free bike rentals. Fellow travellers love the location and spacious guest rooms. Public transportation is close by: Harvard Square Station is only 5 minutes on foot.

Languages

English, Filipino, French, Hindi, Indonesian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 295 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room, up to 50 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (USD 45.00 per day)
  • On-site valet parking (USD 50.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Whale watching nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (18000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire

Facilities

  • Built in 1985
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free long-distance and local calls

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Corbu Spa and Salon has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Henriettas Table – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Noir Bar – This cocktail bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Benedetto – This restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Regattabar Jazz Club – This bar specialises in American cuisine and only serves light fare. Reservations are required. Open selected days.
Pronto – This delicatessen specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 40 for adults, and USD 10 and USD 40 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

  • Self-parking costs USD 45.00 per day
  • Valet parking costs USD 50.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

State tax ID – C0015240490

Also known as

Charles Hotel Cambridge
Charles Hotel
The Charles Hotel Hotel
The Charles Hotel Cambridge
The Charles Hotel Hotel Cambridge

Frequently asked questions

Does The Charles Hotel offer free cancellation for a full refund?
Yes, The Charles Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Charles Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Charles Hotel?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Charles Hotel?
Yes. Self-parking costs USD 45.00 per day. Valet parking costs USD 50.00 per night. Electric car charging is available.
What are the check-in and check-out times at The Charles Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Charles Hotel?
No, this hotel doesn't have a casino, but Encore Boston Harbor (19-min drive) is nearby.
What is there to do at The Charles Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and spa services.
Are there restaurants at or near The Charles Hotel?
Yes, there are 3 on-site restaurants, featuring al fresco dining and American cuisine. Nearby restaurants include Pinocchio's Pizza (3-min walk), Beat Brew Hall (3-min walk) and Crema Cafe (4-min walk).
Does The Charles Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Charles Hotel like?
The Charles Hotel is located by the river in West Cambridge, a short 5-minute walk from Harvard Square Station and 4 minutes' walk from Harvard Square. Travellers say that the hotel is in a great location.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

5-night trip with friends
Verified Hotels.com guest review

6/10 Good

Tone deaf on the environment.
In a progressive area like Cambridge one would hardly expect to see a giant pile of one use disposable plastic water bottles at check in. Shame on you!!!
1-night business trip
Verified Hotels.com guest review

8/10 Very good

I was expecting much better!
Check-in was a huge problem. Apparently, their payment system was down. I get that, it happens. But the front desk people were terrible at communicating with the guest (me) as to what they were doing about it...and a HALF HOUR later the FOM came up with the idea of taking us up to the room with her master key and sorting out the issue later. Not a great start. Also, there was zero indication that Room Service did not exist, and that their primary, casual restaurant was closed on Monday and Tuesday nights. Plenty of plans-changing on my end for a basic need like eating dinner. On the plus side, the FOM was friendly, the place is very handsome, well-located, and the room was WAY comfortable.
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always good…have stayed from years!
James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

John, 3-night trip
Verified Expedia guest review

8/10 Very good

Elizabeth, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The updated interior design of the public spaces and rooms is superb and so appropriate for an academic community. Exciting, yet reserved. Had a delicious breakfast outside in the courtyard. Excellent service.
Judith, 1-night romance trip
Verified Expedia guest review

8/10 Very good

In room fridge was locked
Tao, 2-night trip
Verified Orbitz guest review