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InterContinental San Juan, Carolina

4-star4 stars
5961 Isla Verde AvenueCarolina00979Puerto Rico

Carolina beachfront resort with spa, outdoor pool
  • Free WiFi
  • Excellent Pool
Very Good8.2
Beautiful beach
Great pool
Wellness Area
Great wellness & sports facilities
Value for money
Value for money could be better
681See all 681 reviews
From 2,826 reviewsTripAdvisor Traveller Rating

InterContinental San Juan, Carolina

from $359
  • XD
  • X
  • xx1 Summer Escape Standard Room
  • xxA Super Saver Standard
  • xxxClub Inter-Continental Room
  • xxxClub Inter-Continental Suite
  • xxDeluxe
  • xxGrand Credit
  • xxOcean Front
  • xxPuerto Rico Fun
  • xxSuper Saver Deluxe Pool View
  • xxSuper Special
  • xxSuperior
  • xxxTower Deluxe Ocean View
  • xxxTower Deluxe Pool View
  • XD
  • Deluxe Room
  • X-One King Bed Standard Room-X
  • Superior Room, 1 King Bed, View
  • Superior Room, 2 Double Beds, View
  • X-Two DoubleBeds Standard CityviewRoom-X
  • Club Room, 1 King Bed, Non Smoking
  • XX-One King Bed Deluxe Garden View -XX
  • Room, 1 King Bed, Ocean View
  • X
  • X-Two Double Beds Ocean View Room-X
  • Deluxe Room, 1 King Bed, Garden View
  • X-One King Bed Standard Room
  • x-2Double Beds Deluxe Garden View-x
  • X-2 Double Beds Ocean View Room-X
  • X-Two Double Beds Standard City ViewRoom
  • XStandard Room City View
  • X-Two Double Beds Ocean View Room-X
  • x-superior room-x
  • Junior Suite, 1 King Bed, City View
  • Club Intercontinental Pool View
  • Junior Suite City View
  • xOne King Bed Execuitve Suite Ocean View
  • Superior Room
  • Room, 2 Double Beds, Ocean View
  • Deluxe Room, 2 Double Beds, Garden View

At a glance

Key facts

Hotel size

  • This hotel has 398 rooms
  • This hotel is arranged over 15 floors


  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

  • Extended parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • 6 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach towels
  • Outdoor pool
  • Pool cabanas (surcharge)
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Swim-up bar
  • Spa tub
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 15
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed size king
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Akua Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

Children under 16 years old are not allowed in the spa without adult supervision.


Trattoria Italiana - Overlooking the pool, this restaurant specializes in Italian cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Ruths Chris Steakhouse - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

SAK-I - This restaurant specializes in fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Ciao Mediterranean - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Akua Bar - This poolside bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.


On Site

  • Sauna
  • Spa tub
  • Playground on site


  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby

InterContinental San Juan, Carolina’s small print

Also known as

  • InterContinental Hotel San Juan
  • InterContinental San Juan
  • San Juan InterContinental
  • Intercontinental San Juan Hotel Isla Verde
  • InterContinental San Juan Puerto Rico/Isla Verde
  • Intercontinental San Juan Resort And Casino
  • InterContinental San Juan Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 19.62 percent of room rate

Optional extras

Early check-in can be arranged for an extra charge of USD 80

Late check-out can be arranged for an extra charge of USD 80

Self parking costs USD 20 per day with in/out privileges

Valet parking costs USD 25 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 27 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around InterContinental San Juan, Carolina


  • On the beach
  • Carolina Beach - 4 min walk
  • Statue of Ponce de Leon - 39 min walk
  • Barbosa Park - 42 min walk
  • San Jorge Children's Hospital - 3 mi / 4.8 km
  • Puerto Rico Convention Center - 5.8 mi / 9.4 km
  • Hiram Bithorn Stadium - 6.2 mi / 10 km
  • San Juan Gate - 7.4 mi / 11.9 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 7 min drive
  • Extended parking
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • RV, bus, and truck parking

Recent reviews

Very Good 8.2 From 681 reviews

InterContinental San Juan, Carolina
valentine week end
had a late afternoon flight gave me a late checkout 2 pm
THOMAS, us5 night trip
InterContinental San Juan, Carolina
Amazing hotel from start to finish!
Allison, us1 night trip
InterContinental San Juan, Carolina
The main problem was the lack of carpeting in our rooms. They tore out all the carpet because of moisture/ mold problems after the hurricane. It would have been nice for them to tell us before we arrived. The subfloor was bare concrete, unpainted, with dried glue used to attach the former carpet. There was an exposed tack strip around the perimeter that could have been dangerous for young kids.
William, us1 night trip with friends

See all reviews

InterContinental San Juan, Carolina

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