All hotels in Carolina, Puerto Rico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

InterContinental San Juan, Carolina

4 stars
5961 Isla Verde AvenueCarolina00979Puerto Rico, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.1 / 5
Beach
Beautiful beach
Location
Great location
Service
Fantastic service
Value
Value for money could be better
669See all 669 Hotels.com reviews
From 2,147 reviewsTripAdvisor Traveller Rating

InterContinental San Juan, Carolina

Hotel Info: 866-539-8117

from $132
  • Deluxe Room
  • Superior Room, 2 Double Beds, View
  • Junior Suite City View
  • Superior Room, 1 King Bed, View
  • Superior Room
  • Deluxe Room, 1 King Bed, Garden View
  • Club Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, City View
  • Room, 1 King Bed, Ocean View
  • Deluxe Room, 2 Double Beds, Garden View
  • Club Intercontinental Pool View
  • Room, 2 Double Beds, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 398 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

  • Extended parking

Other information

  • Smoke-free property

Also known as

  • InterContinental Hotel San Juan
  • InterContinental San Juan
  • San Juan InterContinental
  • Intercontinental San Juan Hotel Isla Verde
  • InterContinental San Juan Puerto Rico/Isla Verde
  • Intercontinental San Juan Resort And Casino
  • InterContinental San Juan Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 19.62 percent of room rate

Optional extras

Early check-in can be arranged for an extra charge of USD 80

Late check-out can be arranged for an extra charge of USD 80

Self parking costs USD 20 per day with in/out privileges

Valet parking costs USD 25 per day with in/out privileges

Continental breakfast is offered for an extra charge of USD 27 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Continental breakfast daily (surcharge)
  • 7 restaurants
  • 6 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach towels
  • Outdoor pool
  • Pool cabanas (surcharge)
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Swim-up bar
  • Spa tub
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 11
  • Conference space
  • Meeting rooms 12
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed size king
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Akua Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Trattoria Italiana - Overlooking the pool, this restaurant specializes in Italian cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Ruths Chris Steakhouse - This steakhouse specializes in American cuisine and serves lunch and dinner.

Momoyama - This sushi bar specializes in Japanese cuisine and serves lunch and dinner.

Ciao Mediterranean - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Akua Bar - This poolside bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Happy hour is offered.

Recreation

On Site

  • Sauna
  • Spa tub
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby

InterContinental San Juan, Carolina’s small print

Also known as

  • InterContinental Hotel San Juan
  • InterContinental San Juan
  • San Juan InterContinental
  • Intercontinental San Juan Hotel Isla Verde
  • InterContinental San Juan Puerto Rico/Isla Verde
  • Intercontinental San Juan Resort And Casino
  • InterContinental San Juan Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 19.62 percent of room rate

Optional extras

Early check-in can be arranged for an extra charge of USD 80

Late check-out can be arranged for an extra charge of USD 80

Self parking costs USD 20 per day with in/out privileges

Valet parking costs USD 25 per day with in/out privileges

Continental breakfast is offered for an extra charge of USD 27 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 669 reviews

InterContinental San Juan, Carolina
Excellent4.0 / 5
Wish they never got rid of the casino.
2 night trip
InterContinental San Juan, Carolina
Outstanding5.0 / 5
A Fine Resort
We loved this hotel and will stay there again when we return to PR. It was very nice to have 5 good restaurants for dining. We tried Mediterranean Grille, Sak-i, and Ruths Chris. The staff is friendly and helpful. The location made it so easy to get to the airport for an early flight. Highly recommend. No complaints
2 night family trip
InterContinental San Juan, Carolina
Excellent4.0 / 5
Great location, tiny bathrooms and tinier bug
The hotel is right on the beach and the room on the 14th floor had a beautiful view of the Atlantic ocean. There were many activities right on the beach. The hotel has several good restaurants within and outside to cater to all budgets.The swimming pool and the Jacuzzi are well maintained and the hotel oozes class. The two problems were the tiny bathroom and the bugs (sand fleas) that were in the room, carried up probably by the earlier occupants or the wind and had multiplied . These tiny bugs pack a big bite. We had to sleep with "Off" on most nights.
5 night family trip
InterContinental San Juan, Carolina
Excellent4.0 / 5
Big, swanky hotel -- bring cash!
Family vacation. Stayed for two nights. Made daily use of the beach and gym. Great pool with swim-up bar. Friendly staff. But the hotel assesses charges for everything, nickel-and-diming you to death!
2 night family trip
InterContinental San Juan, Carolina
Fair2.0 / 5
Strictly a tourist Hotel!
Customer service was horrible and security harrasses your guest since they are not allowed in the resort. If you are visiting family this is not the hotel for you if you are just visiting as a tourist then you'll have a good time just being at the resort
5 night family trip

See all reviews

InterContinental San Juan, Carolina

Is the description of this hotel not correct? Tell us