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The Ritz-Carlton, Boston, Boston

5-star5 stars
10 Avery StBostonMA02111United States of America

Luxury hotel with spa, near Boston Common
    Very Good8.4
    Bar and Beverages
    Bar is awesome
    Service
    Fantastic service
    Value for money
    Best value for money
    Wellness Area
    Sufficient wellness & sports facilities
    51See all 51 Hotels.com reviews
    From 861 reviewsTripAdvisor Traveller Rating

    The Ritz-Carlton, Boston, Boston

    from $485
    • Club Room, Business Lounge Access (Ritz-Carlton)
    • Executive Suite, 1 Bedroom
    • Deluxe Room, City View
    • Deluxe Room
    • Room, View
    • Luxury Suite

    At a glance

    Key facts

    Hotel size

    • This hotel has 193 rooms
    • This hotel is arranged over 7 floors

    Arriving/leaving

    • Check-in time starts at 3:00 PM
    • Check-out time is noon
    • Express check-out

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    • Minimum check-in age is 18

    Travelling with others

    Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    • Babysitting/childcare *

    Pets

    • Pets allowed *

    • 1 per room (up to 60 lb)

    Internet

    • WiFi in public areas *

    • WiFi and wired Internet access in rooms *

    Transportation

    Parking

    • Valet parking *
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • 24-hour room service
    Things to do
    • Indoor pool
    • Health club
    • Full-service spa
    • Sauna
    • Use of nearby fitness center (discount)
    Working away
    • Business center
    • Conference space
    • Meeting rooms 9
    Services
    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop
    Facilities
    • Year Built 2001
    • Elevator/lift
    • ATM/banking
    • Safe-deposit box at front desk
    Accessibility
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Minibar
    • Bathrobes
    • Iron/ironing board
    Sleep well
    • Hypo-allergenic bedding available
    • Turndown service
    • Premium bedding
    Things to enjoy
    • In-room massage available
    • Separate sitting area
    Freshen up
    • Private bathroom
    • Separate bathtub and shower
    • Designer toiletries
    • Hair dryer
    Be entertained
    • 47-inch Smart TV
    • Premium TV channels
    Stay connected
    • Desk
    • Free newspaper
    • WiFi (surcharge)
    • Phone
    Food and drink
    • Free bottled water
    More
    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Awards and affiliations

    • The Ritz-Carlton, Boston is listed in the 2015 Condé Nast Traveler Top 100 List.

    The Ritz-Carlton, Boston, Boston’s small print

    Also known as

    • Boston Common Ritz-Carlton
    • Ritz-Carlton Boston Common Hotel Boston
    • Ritz Boston
    • Ritz-Carlton Boston Hotel
    • The Ritz Carlton Boston Common
    • Boston Ritz-Carlton
    • Ritz-Carlton Boston
    • Ritz-Carlton Boston Common
    • Ritz-Carlton Common
    • Ritz-Carlton Common Boston
    • Ritz-Carlton Common Hotel
    • Ritz-Carlton Common Hotel Boston
    • Ritz-Carlton Boston Common Hotel

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests under 18 years old are not allowed in the swimming pool or health club.

    Guests under 18 years old are not allowed in the spa.

    Optional extras

    Valet parking costs USD 55.00 per day

    Rollaway beds are available for USD $30 per stay

    Cooked-to-order breakfast is offered for an extra charge of USD 30 for adults and USD 20 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of USD $125 per accommodation, per stay

    WiFi is available in guestrooms for USD 12.95 per day (rates may vary)

    WiFi is available in public areas for USD 12.95 per 24-hour period (rates may vary)

    Wired Internet access is available in guestrooms for USD 12.95 per day (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around The Ritz-Carlton, Boston, Boston

    Landmarks

    • In Theatre District
    • Boston Common - 5 min walk
    • Boston Public Garden - 7 min walk
    • Faneuil Hall Marketplace - 14 min walk
    • Copley Place - 20 min walk
    • TD Garden - 22 min walk
    • Boston Convention and Exhibition Center - 23 min walk
    • Hynes Convention Center - 24 min walk

    Getting around

    • Boston, MA (BOS-Logan Intl.) - 11 min drive
    • Norwood, MA (OWD-Norwood Memorial) - 27 min drive
    • Bedford, MA (BED-Laurence G. Hanscom Field) - 31 min drive
    • Lawrence, MA (LWM-Lawrence Municipal) - 36 min drive
    • Beverly, MA (BVY-Beverly Municipal) - 37 min drive
    • Boston-South Station - 10 min walk
    • Boston-Back Bay Station - 19 min walk
    • Boston JFK-UMass Station - 9 min drive
    • Boylston Station - 2 min walk
    • Downtown Crossing Station - 5 min walk
    • Park St. Station - 6 min walk
    • Valet parking (surcharge)

    Recent reviews

    Very Good 8.4 From 51 reviews

    The Ritz-Carlton, Boston, Boston
    Exceptional10.0
    The hotel was beautiful! Staff was friendly and helpful. My only wish was that the weather could have been nicer, but that's New England in the winter and Boston was fun!
    A Traveler, us1 night trip
    The Ritz-Carlton, Boston, Boston
    Exceptional10.0
    Great hotel
    Excellent hotel, great service!
    Sandra, us1 night trip
    The Ritz-Carlton, Boston, Boston
    Fair4.0
    Not a family friendly hotel
    Room updates are much needed and well done. The hotel has zero amenities at all for families, there aren't even movie options to rent on the TV (you can sign into your Netflix account). My husband tried to get a drink/and kids hot chocolate in the lobby at 4PM and was told the bar isn't open and there is not other option in the hotel. Kids can't use swimming pool (no children under 18 allowed in club). Confirmed 2 times at check-in an early turn down service (6PM) to make up the pullout couch for kids, despite this it was not complete until 2 hours after the requested time and several phone calls later. Finally fire alarm went off from 2-4:30AM, due to "faulty" alarm and staff did nothing to communicate with guests. In unfortunate events of today a constant alarm going off should warrant hotel staff to be available on each floor guiding guests and answering concerned questions. Instead when we called the front desk we were given attitude and little explanation of what was going on. The did offer some deductions to incidentals on the bill.
    A Traveler, us1 night family trip
    The Ritz-Carlton, Boston, Boston
    Exceptional10.0
    Beautiful, comfortable hotel in a great central location. Excellent service.
    A Traveler, us1 night business trip
    The Ritz-Carlton, Boston, Boston
    Exceptional10.0
    Best Customer Service in Boston, by far
    Was a great experience from the moment we arrived on Valentine's Day. Check-in was quick, and my girlfriend received a long-stem rose as part of the v-day raffle they held. From there the concierge assisted us in finding dinner reservations; we had little hope we'd get a table anywhere before 10pm when requesting on same day, more like late afternoon on Valentine's Day. I don't think we would've guessed this if you had asked us what our perfect dinner scenario might look like if time were no factor. She got us a table at Bricco in the North End, we had no wait and a window seat. She came though for us, and i still can't thank her enough. The staff in club access was also amazing that evening and the next morning. It's clear why the Ritz is one of the best hotels in the ciry, with customer service this good its worth the few extra coming.
    Andrew, us1 night romance trip

    See all reviews

    The Ritz-Carlton, Boston, Boston

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