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Phoenix Hotel

3.5 star property
Victorian hotel with restaurant, near Hyde Park

Choose dates to view prices

Located near Kensington Palace and Hyde Park, Phoenix Hotel offers a warm welcome with dry cleaning services, a cozy bar, and an inviting restaurant. Guests have praised the breakfast and helpful staff while taking advantage of luggage storage, concierge services, free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Free newspapers in the lobby

Feel at home (6)

  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
$139 nightly
The total price is $167
May 26 - May 27
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Single Room (1 Single Bed)

Standard Single Room (1 Single Bed) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Single Room (1 Single Bed)

8.2 out of 10
Very good
(55 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Room

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Exclusive Single Room (Small)

Exclusive Single Room (Small) | In-room safe, desk, blackout drapes, iron/ironing board

Exclusive Single Room (Small)

8.0 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Executive Double Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Executive Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Quadruple Room, 1 Bedroom

In-room safe, desk, blackout drapes, iron/ironing board

Standard Quadruple Room, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

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About the neighborhood

Map
1-8 Kensington Gardens Square, London, England, W2 4BH

What's nearby

  • Westbourne Grove - 1 min walk - 0.0 km
  • Queensway - 1 min walk - 0.1 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Portobello Road Market - 9 min walk - 0.8 km
  • Hyde Park - 16 min walk - 1.4 km

Getting around

  • Heathrow Airport (LHR) - 41 min drive
  • Farnborough (FAB) - 50 min drive
  • London City Airport (LCY) - 65 min drive
  • Luton Airport (LTN) - 76 min drive
  • Gatwick Airport (LGW) - 96 min drive
  • Marylebone Station - 5 min drive
  • London Paddington Station - 15 min walk
  • London (QQP-Paddington Train Station) - 15 min walk
  • Bayswater Underground Station - 3 min walk
  • Queensway Underground Station - 6 min walk
  • Royal Oak Underground Station - 10 min walk

Restaurants

  • ‪Prince Alfred - ‬2 min walk
  • ‪Bayswater Arms - ‬2 min walk
  • ‪Bella Italia - ‬2 min walk
  • ‪Nela - ‬4 min walk
  • ‪Guillam Coffee House - ‬3 min walk

About this property

Phoenix Hotel

Phoenix Hotel puts you in a great location, within a 15-minute walk of Kensington Gardens and Kensington Palace. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. This Victorian hotel is also just a 5-minute drive from Hyde Park and Kensington High Street. Fellow travelers like that it's just a short walk to public transportation: Bayswater Underground Station is 3 minutes away and Queensway Underground Station is 6 minutes.

At a glance

DONE

Hotel size

    • 125 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:30 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 1854
  • Safe-deposit box at front desk
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, Diners Club

Also known as

Phoenix Hotel Hotel

Best Western Phoenix Hotel London

Best Western Phoenix London

Hotel Best Western Phoenix

Phoenix Hotel Best Western

Phoenix Hotel London

Phoenix London

Phoenix Hotel London England

Phoenix Hotel London, England

Phoenix Hotel London

Phoenix Hotel Hotel London

Frequently asked questions

Does Phoenix Hotel offer free cancellation for a full refund?

Yes, Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Phoenix Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Phoenix Hotel?

Sorry, there's no onsite parking at Phoenix Hotel.

What are the check-in and check-out times at Phoenix Hotel?

Check-in start time: 1:30 PM; Check-in end time: anytime. Check-out time is 11 AM.

Are there restaurants at or near Phoenix Hotel?

Yes, there's an onsite restaurant.

What's the area around Phoenix Hotel like?

Phoenix Hotel is a short 3-minute walk from Bayswater Underground Station and 17 minutes' walk from Hyde Park. Travelers love the hotel's prime location.

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Reviews

Phoenix Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.2

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a good variety of options and a great value. (52 reviews)
  • Wi-Fi was very good and fast. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Bathroom
Restaurant
Elevator
Value
Air conditioning

Reviews

Verified

6/10 Good

Clean room, pleasant staff, excellent location
Jeremy Huw, 1-night trip
Verified

6/10 Good

Clean room, excellent staff, shops nearby
Jeremy Huw, 3-night trip
Verified

10/10 Exceptional

Lovely hotel in a great location. Bathroom clean and looks new Amenities in room - fan, refreshment tray, hairdryer, some toiletries I had a single room, plenty big enough for me but fairly compact. I had breakfast one day which was continental, lots of choice and an absolute bargain at £7.50! Off the main thoroughfare but minutes from lots of restaurants, cafes, convenience stores and 2 tube stops so super easy to get around. Definitely would recommend - price and location a steal for the area!
Nela, 2-night trip
Verified

10/10 Exceptional

First room was quite noisy, was able to change rooms to a much quiter location. Breakfast was varied and filling. Location is great, multiple restaurants and few minutes to Bayswater tube stop.
ALAN, 10-night trip
Verified

10/10 Exceptional

Great hotel in a really convenient location close to lots of shops and restaurants as well as stations.
Harriette, 1-night trip
Verified

10/10 Exceptional

Lovely room, helpful staff
John-Paul, 1-night trip
Verified

10/10 Exceptional

Nice place but noisy neighbours both nights…
floyd, 2-night trip
Verified

8/10 Very good

Nice clean hotel with breakfast included. Room is a little small, but It was the ideal location for my current trip, would definitely stay there again
Peter, 3-night trip
Verified

10/10 Exceptional

The place was lovely! The staff was friendly and helpful. My room had everything I needed from an electric tea kettle to a Nespresso and perfect little cookies to comfort my tummy. AND the bed was comfortable!
Ann-Mary, 3-night trip
Verified

8/10 Very good

Great continental breakfast and the location is perfect!
Maren, 3-night trip
Verified

10/10 Exceptional

Friendly staff
Gerald, 4-night trip
Verified

10/10 Exceptional

Lovely simple hotel in a great location.
Joel, 1-night trip
Verified

6/10 Good

Great location
Navdeep, 1-night trip
Verified

10/10 Exceptional

Very friendly staff
Knut, 2-night trip
Verified

10/10 Exceptional

Super clean and good hotel. Highly recommend to everyone to stay here. A lot of value for your money.
Mustafa, 1-night trip
Verified

10/10 Exceptional

Great breakfast, excellent customer service ☺️
Juanita, 3-night trip
Verified

10/10 Exceptional

Comfortable room. Great location. Friendly staff.
Rita, 9-night trip
Verified

10/10 Exceptional

Great position, clean, good breakfast.
Pam, 2-night trip
Verified

10/10 Exceptional

Great service and breakfast!
Gustavo, 2-night trip
Verified

8/10 Very good

Small room but an excellent value given the convenient location. Nice breakfast.
Fabien, 2-night trip
Verified

10/10 Exceptional

This Hotel was in a great location to the Tube and it was also very walkable through Kensington Park. The room was very clean and comfortable. The included breakfast was very good. We had a daily cleaning service for our room. I would highly recommend The Phoenix Hotel for a stay in London.
John, 6-night trip
Verified

10/10 Exceptional

Relaxing and Wonderful.

The room, service, Breakfast and people were ALL lovely. I would for sure love to stay at the Phoenix on my next visit to London.:0 Thank you!
Cassie, 2-night trip
Verified

8/10 Very good

nice staff, breakfast buffet with lots of options
andreas, 2-night trip
Verified

8/10 Very good

Hotel was affordable, clean, and sufficient. All hotels in London are overpriced but this hotel was reasonable compare to other hotels, although far too expensive if it was located outside of London. hotel is clean so if you are looking for affordable, clean, safe hotel, this is the place to go to.
Keiji, 3-night trip
Verified

10/10 Exceptional

The staff was friendly and helpful, and the hotel was nice
Simon, 1-night trip