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Phoenix Hotel, London

3 stars3 stars
1-8 Kensington Gardens SquareLondonEnglandW2 4BHUnited Kingdom
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Excellent4.0 / 5
Room is all right
Great location
Value for money
Best value for money
766See all 766 reviews
From 1,534 reviewsTripAdvisor Traveller Rating

Phoenix Hotel, London

from $65
  • Standard Single Room, 1 Single Bed
  • Double Room Single Use
  • Standard Double Room, 1 Double Bed
  • Standard Twin Room, 2 Single Beds
  • Standard Triple Room
  • Standard Quadruple Room, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 125 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 1 PM-5:30 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free continental breakfast daily
  • Bar/lounge
  • Coffee/tea in a common area
Working away
  • One meeting room
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Year Built 1854
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping

Recent reviews

Excellent 4.0 /5 from 766 reviews

Phoenix Hotel, London
Excellent4.0 / 5
convenient and comfortable
I need a place to stay that is convenient to local transport, comfortable and without extras that run up the cost and which I won't use anyway. Strong dollar meant I could stay here recently when previous trips priced it out of my budget.
3 night trip
Phoenix Hotel, London
Good3.0 / 5
Convenient and conveniently priced
Stayed 2 nights in a triple occupancy room while on vacation. The price was right and the location by the Queensway and Bayswater tube stops means its relatively easy to get anywhere in the city, even if you're not right in the center. Otherwise its hard to say too much for or against. It seemed like the room had been furnished with old university dorm furniture, but the bed was comfortable enough after a long day of sightseeing and everything at least seemed clean. If you need an inexpensive base of operations for a few days sightseeing, there is absolutely nothing wrong with this hotel.
2 night trip with friends
Phoenix Hotel, London
Good3.0 / 5
Decent price, near underground in Kensington area.
Interesting hotel - room was small but I had been warned about this before hand. Had a single bed and a private bathroom with a nice, clean shower. Only one elevator and it was really slow, but Wifi was free and worked great. Also had a nice free breakfast. Not air conditioned, but they included a fan in the room which was needed on the 1st two days. They prefer that you leave the key when you leave the hotel, but the woman who checked me in failed to let me know this (I figured it out from watching others). Hotel is very close to two underground stations (Bayswater and Queensway), and there are lots of food, souvenir, and shopping options in the neighborhood. Close enough to walk to Kensington Gardens and Kensington Palace.
5 night trip
Phoenix Hotel, London
Outstanding5.0 / 5
Good value clean hotel
Good value, nice bar, helpful staff
3 night family trip
Phoenix Hotel, London
Outstanding5.0 / 5
will come again.
room available in time, very clean, staffs are friendly and helpful. continental breakfast is good, with many choices of food.
3 night family trip

See all reviews

Phoenix Hotel, London

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