Sure Hotel by Best Western Center

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Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds
Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds
Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds
Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds

Overview of Sure Hotel by Best Western Center

Sure Hotel by Best Western Center

3.0 star property
City-center hotel within easy reach of Liseberg Amusement Park

7.4/10 Good

998 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Bathtub
The price is $75
Price available on 9/11/2022
Stora Badhusgatan 28, Gothenburg, 411 21
Main amenities
  • Daily housekeeping
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Gothenburg City Center
  • Nya Ullevi Stadium - 25 min walk
  • Liseberg Amusement Park - 30 min walk
  • Universeum - 16 min drive
  • Volvo Cars Torslanda Factory - 16 min drive

Getting around

  • Landvetter Airport (GOT) - 29 min drive
  • Chapmans Torg Tram Stop - 4 min drive
  • Gothenburg (XWL-Gothenburg Central Train Station) - 16 min walk
  • Gothenburg Central Station - 16 min walk
  • Stenpiren Tram Stop - 4 min walk
  • Järntorget Tram Stop - 7 min walk
  • Domkyrkan Tram Stop - 8 min walk

About this property

Sure Hotel by Best Western Center

Sure Hotel by Best Western Center puts you 1.6 mi (2.5 km) from Liseberg Amusement Park and 1.3 mi (2.1 km) from Nya Ullevi Stadium. Free perks include buffet breakfast daily and WiFi. A snack bar/deli and a terrace are other highlights. Fellow travelers like that it's just a short walk to public transportation: Stenpiren Tram Stop is 4 minutes away and Järntorget Tram Stop is 7 minutes.


English, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 3 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed*
  • Service animals welcome
  • Specific rooms only, restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (SEK 200 per day)
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • 1 building/tower
  • Terrace
  • Television in common areas


  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Stair-free path to entrance


  • English
  • Spanish
  • Swedish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Pay movies

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for SEK 150 per night
  • Rollaway beds are available for an additional charge


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of SEK 250 per pet, per stay


  • Self parking costs SEK 200 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).


This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Comfort City Center
Comfort City Center Gothenburg
Comfort City Center Hotel
Comfort City Hotel
Comfort Hotel Center
Comfort Hotel City
Sure Hotel Best Western Center Gothenburg
Comfort Hotel City Center Gothenburg
Hotel City Comfort
Comfort Hotel City Gothenburg
Comfort Hotel Gothenburg
Center Hotel Gothenburg
Center Gothenburg
Sure Best Western Center Gothenburg
Sure Hotel Center Gothenburg
Sure By Best Center Gothenburg
Sure Hotel by Best Western Center Hotel
Sure Hotel by Best Western Center Gothenburg
Sure Hotel by Best Western Center Hotel Gothenburg

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Alexander, 1-night trip
Verified guest review

8/10 Very Good

Good location with misleading parking situation
Good and central stay. A bit noisy both from passing trams as well as the room above as we could hear them walking upstairs. The parking however, there is no parking with the hotel, but rather a public paid parking across the street. Even the person in the reception wondered why it keeps saying the hotel has parking when it does not. As for the suggestion that it would be 100-200 SEK/day, that's just not true. We ended up paying 600 SEK for 1½ day.
2-night trip
Verified guest review

10/10 Exceptional

Great location, nice hotel (rooms are a bit older, but nice), excellent breakfast. Coffe and cookies during the day are great idea.
2-night trip with friends
Verified guest review

10/10 Exceptional

3-night trip
Verified guest review

10/10 Exceptional

Mir Abdullah, 1-night business trip
Verified guest review

4/10 Fair

Probably the worst room possible
We booked a room with two extra beds for our two kids. The room had a street view. First of all, there is no ventilation what so ever in the room, so the room was really hot. To reduce the temperature, the window needs to be opened against the very heavily trafficked street ( including the tram) The street was also heavily trafficked by drunk people at the night who shouted right in to the room. We didn’t manage to close the windows until in the morning when we realized it was not mounted correctly - and you had to push it to the side before closing it. The bed was lumpy and the pillows felt like they had a few years of use behind them. Overall I didn’t get more than maybe four hours of really bad sleep before driving to the ferry. There are no affordable parking spots in the vicinity. The upside was the staff who was very helpful at breakfast (breakfast was more than ok) and checkin - although you can’t get more than one key for your room (it’s the old type with the holes in it). Although being very close to the port - I will not choose this hotel again ever, and the hotel is probably the worst three star hotel I have visited.
Lasse, 1-night family trip
Verified guest review

10/10 Exceptional

YUK LING, 1-night trip
Verified guest review

4/10 Fair

So wierd place
First of all the hotel does not even have the name on the wall. I was confused and walked around the whole building 2 times before i finally enter and asked for directions. The answer i got was "We belong to a larger corporate, thats why we don´t have the right name on the wall.." Okay? I don´t see that logic in that at all.. Room was clean but you hear people from both your own floor and above you. Breakfast was okay, but in total silence and so cold i considered get my jacket. But here is the wierdest part. They have opposite keys. So i opened my door and went in. But the door does not lock after you enter. I found out in the morning that i had been sleeping with an unlocked door all night... So yes, i was in a hurry and took something cheap. But this was a little bit to much for me. Not staying here anymore and i recommend you to not do it aswell.
Roberto, 1-night trip
Verified guest review

8/10 Very Good

À nice stay in every way.
Tomas, 9-night trip
Verified guest review

8/10 Very Good

stayed in single room. great value for price. upsides: modern rooms w good curtains, inviting lobby w coffee and juice. Downsides: hardwood floors so you easily hear the people above you. Old pipes which squeak. Great place for 1 or 2 nights.
1-night trip
Verified Orbitz guest review