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The Whitehall Houston, Houston

4 stars
1700 Smith StHoustonTX77002United States of America, 800-491-6126
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  • Houston, TX (HOU-William P. Hobby) 19-min drive; 12.5 miles/20.1 km
  • Houston, TX (IAH-George Bush Intercontinental) 24-min drive; 21.6 miles/34.8 km
  • Houston, TX (EFD-Ellington Field) 29-min drive; 20.6 miles/33.2 km
  • Houston Station 5-min drive; 1.8 miles/3 km
  • Downtown Transit Center Station 7-min walk; 0.4 miles/0.6 km
  • Bell Station 8-min walk; 0.4 miles/0.6 km
  • Main Street Square Station 12-min walk; 0.6 miles/0.9 km
  • Valet parking (surcharge)
  • Free area shuttle
  • Airport shuttle (surcharge)
Excellent4.4 / 5
Service
Fantastic service
Location
Great location
Comfort
More comfort would be nice
96See all 96 Hotels.com reviews
From 178 reviewsTripAdvisor Traveller Rating

The Whitehall Houston, Houston

Hotel Info: 866-539-8117

from $124
  • Room, 1 King Bed, Non Smoking
  • Executive Room, 2 Double Beds, Non Smoking
  • One Double Bed, Non-Smoking
  • Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Executive Room, 1 King Bed
  • Standard Room, 2 Double Beds, Accessible
  • Executive Room, 2 Double Beds
  • Standard Room, 1 King Bed
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Standard Room, 2 Double Beds
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Room
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 259 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 1.0 mi

Also known as

  • Crowne Plaza Hotel Houston Downtown
  • Whitehall Houston Hotel
  • Houston Downtown Crowne Plaza
  • Crowne Plaza Houston Downtown Hotel Houston
  • Whitehall Hotel Houston
  • Whitehall Houston

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 24 per night

Rollaway beds are available for an additional charge

Airport shuttle service is offered for an extra charge of USD 30-50 per person (roundtrip)

In the hotel

Food and drink
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Pool umbrellas
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 13
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Edgar's Hermano - This restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.

Part & Parcel - Onsite cocktail bar.

Buffalo Bayou Coffee - This coffee shop serves breakfast and lunch.

The Whitehall Houston, Houston’s small print

Also known as

  • Crowne Plaza Hotel Houston Downtown
  • Whitehall Houston Hotel
  • Houston Downtown Crowne Plaza
  • Crowne Plaza Houston Downtown Hotel Houston
  • Whitehall Hotel Houston
  • Whitehall Houston

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 24 per night

Rollaway beds are available for an additional charge

Airport shuttle service is offered for an extra charge of USD 30-50 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 96 reviews

The Whitehall Houston, Houston
Outstanding5.0 / 5
Very good concierge and front desk staff. Wonderful bar and appetizers
1 night romance trip
The Whitehall Houston, Houston
Fair2.0 / 5
Wouldn't recommend it.
Parking is $30/day + tip. Over all the hotel hallways are really noisy and couldn't sleep well. They charged my credit card $100, $100.56 and $156.56. They couldn't explain any of the chargers other than the $156.56 for parking
4 night business trip
The Whitehall Houston, Houston
Excellent4.0 / 5
Very nice,not quite 4 stars
Friendly staff. Restaurant food was delicious but the service was strange. Not very personable staff in restaurant.
2 night romance trip
The Whitehall Houston, Houston
Outstanding5.0 / 5
Nice couples trip!
I love our overall stay at the Whitehall. We had booked an Executive room and was placed in a standard room, was switched to another room which was the same kind of room from the first time, and finally we were placed in a Executive Room and it was nice. Spacious and clean.
2 night romance trip
The Whitehall Houston, Houston
Outstanding5.0 / 5
Room was great,check in no problem,valet parking great shuttle to astros game was great some problems to the way back n they had put on website free breakfast but they took it off for some reason on Saturday morning but over all it was a pleasant stay
2 night romance trip

See all reviews

The Whitehall Houston, Houston

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