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The Whitehall Houston, Houston

4 stars
1700 Smith StHoustonTX77002United States of America, ‏800-491-6126
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Excellent4.5 / 5
Service
Fantastic service
Location
Great location
Value for money
Fairly good value for money
66See all 66 Hotels.com reviews
From 165 reviewsTripAdvisor Traveller Rating

The Whitehall Houston, Houston

Hotel Info: 866-539-8117

from $119
  • Room, 1 King Bed, Non Smoking
  • Executive Room, 2 Double Beds, Non Smoking
  • One Double Bed, Non-Smoking
  • Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Executive Room, 1 King Bed
  • Standard Room, 2 Double Beds, Accessible
  • Executive Room, 2 Double Beds
  • Standard Room, 1 King Bed
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Standard Room, 2 Double Beds
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Room
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 259 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 1.0 mi

Also known as

  • Crowne Plaza Hotel Houston Downtown
  • Whitehall Houston Hotel
  • Houston Downtown Crowne Plaza
  • Crowne Plaza Houston Downtown Hotel Houston
  • Whitehall Hotel Houston
  • Whitehall Houston

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 24 per night

Rollaway beds are available for an additional charge

Airport shuttle service is offered for an extra charge of USD 30-50 per person (roundtrip)

In the hotel

Food and drink
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Pool umbrellas
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 13
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Edgar's Hermano - This restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.

Part & Parcel - Onsite cocktail bar.

Buffalo Bayou Coffee - This coffee shop serves breakfast and lunch.

The Whitehall Houston, Houston’s small print

Also known as

  • Crowne Plaza Hotel Houston Downtown
  • Whitehall Houston Hotel
  • Houston Downtown Crowne Plaza
  • Crowne Plaza Houston Downtown Hotel Houston
  • Whitehall Hotel Houston
  • Whitehall Houston

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 24 per night

Rollaway beds are available for an additional charge

Airport shuttle service is offered for an extra charge of USD 30-50 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 66 reviews

The Whitehall Houston, Houston
Excellent4.0 / 5
Loved the hotel. The Concierge was EXTREMELY helpful and always upbeat. I had to make 3 calls during my week stay to have housekeeping come pick up the trash. They didn't empty the trash like they were suppose to and left dirty dishes twice after ordering room service the night before. My son's room I didn't know until we left, the maids didn't empty out the trash at all during the week. When we checked out I was shocked at the empty cans, pizza boxes they left in the room. I would give this hotel an A for everything else but a D for Housekeeping.
7 night family trip
The Whitehall Houston, Houston
Outstanding5.0 / 5
Astros Game
Came to town to go to an Astro's game. Free shuttle service to and from Minute Maid Park with the drive being under 10 minutes. Hotel was great and the staff was very friendly and helpful. I have never stayed at this hotel before, but this experience along with location, I will definitely be coming back again.
1 night romance trip
The Whitehall Houston, Houston
Outstanding5.0 / 5
I spent my wedding night at the Whitehall and they treated us fantastic. The attendant gave us a few free drink vouchers to get us in the mood. Also, they gave us a bottle of wine and some goodies for the room. Truly a great people service!
1 night romance trip
The Whitehall Houston, Houston
Good3.0 / 5
Different
From the pictures I was expecting something different the restroom was really small there was paint chipping off of the window base board and the sink was rusting I was expecting something better for the ratings the hotel had
1 night romance trip
The Whitehall Houston, Houston
Outstanding5.0 / 5
The staff was very friendly and knowledgeable on directing us to explore downtown Houston. It was our first time taking the underground tunnel and the metro. Free shuttle to and from an Astros game was a plus.
2 night romance trip

See all reviews

The Whitehall Houston, Houston

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