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All properties in Houston, Texas, United States of America
1 room, 2 adults

The Whitehall Houston, Houston

4-star4 stars
1700 Smith St, Houston, TX, 77002, United States of America

4-star hotel with 2 restaurants, near Toyota Center
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Great looking lobby and very nice looking rooms. If you’re working in downtown Houston it…Jul 24, 2020
  • Excellent service from arrival to departure! Staff friendly and cheerful! Jun 1, 2020

The Whitehall Houston, Houston

from $144
  • Executive Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Executive Room, 2 Double Beds
  • Standard Room, 2 Double Beds, Accessible
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Standard Room

What’s around The Whitehall Houston, Houston

Landmarks

  • In Downtown Houston
  • Toyota Center - 17 min walk
  • Downtown Aquarium - 18 min walk
  • Discovery Green - 19 min walk
  • Houston Museum District - 22 min walk
  • George R. Brown Convention Center - 22 min walk
  • Minute Maid Park - 31 min walk
  • Hobby Center for Performing Arts - 13 min walk

Getting around

  • George Bush Intercontinental Airport (IAH) - 24 min drive
  • William P. Hobby Airport (HOU) - 22 min drive
  • Houston, TX (EFD-Ellington Field) - 24 min drive
  • Houston Station - 23 min walk
  • Downtown Transit Center Station - 7 min walk
  • Bell Station - 8 min walk
  • Main Street Square Station - 11 min walk
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 259 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 1.0 mi

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Pool umbrellas
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Edgar's Hermano - This restaurant specializes in Tex-Mex cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.

Part & Parcel - Onsite cocktail bar.

Buffalo Bayou Coffee - This coffee shop serves lunch only.

The Whitehall Houston, Houston’s small print

Also known as

  • Crowne Plaza Hotel Houston Downtown
  • The Whitehall Houston Hotel
  • The Whitehall Houston Houston
  • The Whitehall Houston Hotel Houston
  • Whitehall Houston Hotel
  • Houston Downtown Crowne Plaza
  • Crowne Plaza Houston Downtown Hotel Houston
  • Whitehall Hotel Houston
  • Whitehall Houston

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs USD 35 per night with in/out privileges

Breakfast costs between USD 12 and USD 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Whitehall Houston, Houston

  • Does The Whitehall Houston offer free cancellation for a full refund?
    Yes, The Whitehall Houston does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Whitehall Houston?
    Yes. Valet parking costs USD 35 per night.
  • Is there a pool at The Whitehall Houston?
    Yes, there's an outdoor pool.
  • Are pets allowed at The Whitehall Houston?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Whitehall Houston?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near The Whitehall Houston?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Little Woodrow's Midtown (8-min walk), Oporto Fooding House (12-min walk), and Reef (13-min walk).

Recent reviews

Fabulous 8.6 From 934 reviews

Very Good 8.0
Comfortable, clean.
Lori, us1 night trip
Exceptional 10.0
LOUD
NOT VERY QUIET
Sharina, us1 night trip
Exceptional 10.0
Everything was great!
MARIA, us1 night trip with friends
Exceptional 10.0
I would definitely return
The hotel service was great. The room was clean and very nice. The bed could have been a little harder, that’s just a personal preference. The only thing lacking was the restaurant ... service was a little slow in the morning
Julia, us4 night trip
Exceptional 10.0
Good
Awesome staff, super friendly. Walking distance to downtown restaurants and bars. Our room seemed a little dingy compared to the rest of the hotel. But overall happy with our stay:)
us2 night trip
Exceptional 10.0
No hot water in shower
Garrett, us1 night trip
Exceptional 10.0
Engement
It was amazing I proposed to my girlfriend and she said yes. The receptionist were amazing.
Idanni, us1 night trip
Very Good 8.0
Needs some upkeep
Business stay. The rooms could have been cleaner. The dust on the bathroom vanity looked like it has been there forever! Rust stains were present making the bathroom feel old.
Terry, us2 night business trip
Exceptional 10.0
Luxurious /safe/ quiet
Luxurious, safe and quiet place to stay. Staff exceeded my expectations and without even asking, we we're offered a late check out. Valet staff were curtious. Ate at the restaurant on site, food was delicious. The room was pleasantly homelike. Executive room means you get a higher level floor room allowing you to a beautiful view. It has 12 floors and we were placed on the 10th floor.
Cindy, us1 night trip
Exceptional 10.0
Amazing
It was awesome!! Very up to date and modern.
Kyle, us1 night family trip

The Whitehall Houston, Houston

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