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Hotel Serrano by Silken, Madrid

4 stars4 stars
Calle de Marques de Villamejor, 8MadridMadrid28006Spain, 800-491-6126
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Excellent4.2 / 5
Location
Great location
Service
Fantastic service
WiFi
Good internet service
Comfort
Comfortable
84See all 84 Hotels.com reviews
From 127 reviewsTripAdvisor Traveller Rating

Hotel Serrano by Silken, Madrid

Hotel Info: 866-539-8117

from $82
  • Double or Twin Room
  • Double Room Single Use
  • Twin Room
  • Double or Twin Room (Offer)
  • Standard Room, 2 Twin Beds
  • Single Room
  • Standard Double Room Single Use

At a glance

Key facts

Hotel size

  • This hotel has 34 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Hotel Serrano Madrid
  • Serrano Madrid
  • Hotel Serrano Silken Madrid
  • Hotel Serrano Silken
  • Serrano Silken Madrid
  • Serrano Silken

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Parking is available nearby and costs EUR 20 per 24 hours

Rollaway beds are available for EUR 30 per day

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Coffee shop/café
  • Room service (during limited hours)
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1969
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Hotel Serrano by Silken, Madrid’s small print

Also known as

  • Hotel Serrano Madrid
  • Serrano Madrid
  • Hotel Serrano Silken Madrid
  • Hotel Serrano Silken
  • Serrano Silken Madrid
  • Serrano Silken

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Parking is available nearby and costs EUR 20 per 24 hours

Rollaway beds are available for EUR 30 per day

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Serrano by Silken, Madrid

Landmarks

  • In Castellana
  • Prado Museum (1.3 mi / 2.1 km)
  • Plaza Mayor (1.8 mi / 2.9 km)
  • El Retiro Park (1.2 mi / 1.9 km)
  • Thyssen-Bornemisza Museum (1.3 mi / 2 km)
  • Las Ventas (1.6 mi / 2.5 km)

Getting around

  • Madrid Recoletos Station 11-min walk
  • Madrid Atocha Station 6-min drive
  • Madrid Principe Pio Station 9-min drive
  • Onsite parking not available
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 14-min drive
  • Nunez de Balboa Station 8-min walk
  • Ruben Dario Station 8-min walk
  • Serrano Station 10-min walk

Recent reviews

Excellent 4.2 /5 from 84 reviews

Hotel Serrano by Silken, Madrid
Excellent4.0 / 5
Comfortable and great location.
The hotel is very well located between la Castellana and Serrano. The entrance is on a small side street and you have to walk up stairs to get to the lobby - which could be a drawback for some. The hotel is in good condition and appears to have been renovated but I would exactly consider it to be a 4-star hotel as advertised. Our room was small, but the beds were comfortable. Unfortunately our room had an interior window which looked out into a small, ugly interior patio. We couldn't even see the sky to know what the weather was like. Also the bathroom was really small and the sink had barely any counter space to rest a cosmetic bag on. We asked to change rooms but would have had to wait a few hours for another room to become available and we had just flown in on a transatlantic flight, so we chose to stay. Overall, if the price was right at the time, I'd probably stay there again because of the location. I would just make sure that I got a window that looked out on the street.
3 night business trip
Hotel Serrano by Silken, Madrid
Outstanding5.0 / 5
It was a great stay, with a fair price. Room was not to big and not modern, but it was a great choice, it was clean, had everything you could need and you're in Serrano.
1 night trip
Hotel Serrano by Silken, Madrid
Outstanding5.0 / 5
Convenient and very clean hotel!
The front desk staff was friendly and helpful, especially Alvaro which was very courteous and took time to explain us important tips that made our stay very pleasant! The room was very spacious and clean!
4 night romance trip
Hotel Serrano by Silken, Madrid
Outstanding5.0 / 5
Great service, great location
Awesome hotel. The bed was a little uncomfortable but otherwise great!
4 night trip with friends
Hotel Serrano by Silken, Madrid
Excellent4.0 / 5
Nice central Madrid hotel
All went seamless in my late check-in. Desk staff was very helpfull, the room tidy and comfortable. The hotel is a bit aged but my experience was positive. I did not have breakfast so I cannot give an opinion there. The surrounding area is a very nice site of central Madrid. The hotel has no own parking facilities, and although they say they have a special rate of 20 euro/day with some of the neighbouring parkings, I did not benefit from that (you feel that unless you already know the area you are not going to get it right). Capacity in number of rooms is not big. Overall I would come back.
Business trip

See all reviews

Hotel Serrano by Silken, Madrid

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