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Hotel Serrano by Silken, Madrid

4 stars
Calle de Marques de Villamejor, 8MadridMadrid28006Spain, 800-491-6126
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Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Food
Delicious food
Comfort
Comfortable
76See all 76 Hotels.com reviews
From 112 reviewsTripAdvisor Traveller Rating

Hotel Serrano by Silken, Madrid

Hotel Info: 866-539-8117

from $78
  • Double or Twin Room
  • Double Room Single Use
  • Twin Room
  • Double or Twin Room (Offer)
  • Standard Room, 2 Single Beds
  • Standard Double Room Single Use

At a glance

Key facts

Hotel size

  • This hotel has 34 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Also known as

  • Hotel Serrano Madrid
  • Serrano Madrid
  • Hotel Serrano

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Parking is available nearby and costs EUR 20 per 24 hours

Rollaway beds are available for EUR 30 per day

Breakfast is offered for an extra charge of EUR 15 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1969
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Freshen up
  • Private bathroom
  • Bathtub only
  • Bidet
  • Hair dryer
Be entertained
  • 32-inch LCD TV
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This café serves light fare only.

Hotel Serrano by Silken, Madrid’s small print

Also known as

  • Hotel Serrano Madrid
  • Serrano Madrid
  • Hotel Serrano

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Parking is available nearby and costs EUR 20 per 24 hours

Rollaway beds are available for EUR 30 per day

Breakfast is offered for an extra charge of EUR 15 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 76 reviews

Hotel Serrano by Silken, Madrid
Outstanding5.0 / 5
Convenient and very clean hotel!
The front desk staff was friendly and helpful, especially Alvaro which was very courteous and took time to explain us important tips that made our stay very pleasant! The room was very spacious and clean!
4 night romance trip
Hotel Serrano by Silken, Madrid
Outstanding5.0 / 5
Great service, great location
Awesome hotel. The bed was a little uncomfortable but otherwise great!
4 night trip with friends
Hotel Serrano by Silken, Madrid
Excellent4.0 / 5
Nice central Madrid hotel
All went seamless in my late check-in. Desk staff was very helpfull, the room tidy and comfortable. The hotel is a bit aged but my experience was positive. I did not have breakfast so I cannot give an opinion there. The surrounding area is a very nice site of central Madrid. The hotel has no own parking facilities, and although they say they have a special rate of 20 euro/day with some of the neighbouring parkings, I did not benefit from that (you feel that unless you already know the area you are not going to get it right). Capacity in number of rooms is not big. Overall I would come back.
1 night business trip
Hotel Serrano by Silken, Madrid
Excellent4.0 / 5
Viva la Madrid
Need to take care of personal matter at the US Consulate. This facility was closed by, nice and affordable. Nice simple breakfast buffet for your quick start of the day.Quiet and safe neighborhood with shopping and restaurants within walking distance.
1 night business trip
Hotel Serrano by Silken, Madrid
Excellent4.0 / 5
Business & Pleasure in Madrid
Wonderful tradition Spanish breakfast! Very friendly staff. Hotel hallway rugs desperately need to be changed. They make the hotel feel a bit dated. However, the room was modern,clean and roomy by European standards. Bathroom was also nice and comfortable. Location was fantastic and centrally located; next to most elegant shopping Serrano street and important museums and attractions. Also, very close to financial business district. I will definitely stay there again and happily recommend it.
4 night business trip

See all reviews

Hotel Serrano by Silken, Madrid

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