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Renaissance Dallas Richardson Hotel, Richardson

4 stars
900 E Lookout DrRichardsonTX75082United States of America, 800-491-6126
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Excellent4.2 / 5
Service
Fantastic service
Location
Great location
Amenities
Great amenities
Value
Value for money could be better
323See all 323 Hotels.com reviews
From 404 reviewsTripAdvisor Traveller Rating

Renaissance Dallas Richardson Hotel, Richardson

Hotel Info: 866-539-8117

from $89
  • Club Suite, 1 Bedroom, Business Lounge Access
  • Standard Room
  • Club Room
  • Executive Suite
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 335 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • 2 per room

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Also known as

  • Dallas Renaissance Hotel Richardson
  • Richardson Renaissance Hotel
  • Renaissance Richardson
  • Dallas Renaissance Richardson
  • Dallas Richardson Hotel
  • Renaissance Dallas Richardson
  • Renaissance Dallas Richardson Hotel
  • Renaissance Hotel Richardson
  • Renaissance Richardson Dallas Hotel
  • Renaissance Richardson Hotel
  • Richardson Renaissance

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Self parking costs USD 15 per day with in/out privileges

Valet parking costs USD 19 per day with in/out privileges

Breakfast costs between USD 9.95 and USD 18 per person (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

WiFi is available in guestrooms for USD 12.95 per day (rates may vary)

WiFi is available in public areas for USD 12.95 per stay (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 12.95 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 12.95 per stay (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Sauna
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Number of meeting rooms - 19
  • Conference space
  • Meeting rooms 19
  • Conference space size (feet) - 30000
  • Conference space size (meters) - 2700
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2001
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Renaissance Dallas Richardson Hotel, Richardson’s small print

Also known as

  • Dallas Renaissance Hotel Richardson
  • Richardson Renaissance Hotel
  • Renaissance Richardson
  • Dallas Renaissance Richardson
  • Dallas Richardson Hotel
  • Renaissance Dallas Richardson
  • Renaissance Dallas Richardson Hotel
  • Renaissance Hotel Richardson
  • Renaissance Richardson Dallas Hotel
  • Renaissance Richardson Hotel
  • Richardson Renaissance

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Self parking costs USD 15 per day with in/out privileges

Valet parking costs USD 19 per day with in/out privileges

Breakfast costs between USD 9.95 and USD 18 per person (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

WiFi is available in guestrooms for USD 12.95 per day (rates may vary)

WiFi is available in public areas for USD 12.95 per stay (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 12.95 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 12.95 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 323 reviews

Renaissance Dallas Richardson Hotel, Richardson
Good3.0 / 5
No shower = me no likey
Great staff but overall the stay sucked . Gave us an extremley loud room but then we moved ourselves to another suite that was available. Both nights something was up with the hot water in our rooms . We were here for an Ice Skating competition so my daughter had to take a cold showers . It was miserable for her others in the room didnt take showers it was just too cold. This happened in both rooms. We had the privacy do dont disturb sign and the maid woke my sister up one morning then the next morning walked in on her on the bathroom ... Not cool at all. I expected more from the Renaissance brand but it came up short. The staff was courteous and said sorry but I think they fell short especially since they were aware of my daughters competition and knew they had a hot water problem. I feel they shouldve at least told us they were having the problem and let us decide what we wanted to do. I would say skip this hotel
1 night trip
Renaissance Dallas Richardson Hotel, Richardson
Excellent4.0 / 5
The hotel was clean & modern with spacious room, extremely comfortable beds. Pricey breakfast & bar. Our family was there to celebrate my sister's bday & the event staff was really great.
2 night family trip
Renaissance Dallas Richardson Hotel, Richardson
Fair2.0 / 5
SHOWERLESS IN TEXAS
Got there on Saturday night OU v. TEXAS weekend knew things would be busy. Checked into our Exective Suite seemed ok. Laid down to sleep and it was so noisey inside the hotel as well as outside. It finally got quiet inside the hotel at 2 or so but the room was by thd Dart train so we heard that plus traffic all night. Plus couldnt get the water warm enough to take a shower. Staff told me that we could move as soon as a room became available . Sunday afternoon we got another room no one moved us we had to do it ourselves. My daughter went to shower before her competition and no hot water. We left she ice skated we came back around midnight and thought she would finally shower and no it didnt happen. We had to be ar 4 am so we said we would shower Monday. Got up and cold water again we finally just left stinky from the competition . We left others in the room had a late check out because of others things that had happened and around 8 am the maid came in a starteled my sister awake. Im sorry I overlooked many things but no hot water ,privacy and some kind of banging noise going on we decided to just checkout. This was the worst stay I have had at a Marriott. They did move us to another the first day but the whole stay in our opinion was horrible especially when you have a daughter ice skating in Regionals..dont think I will do this hotel for Regionals next year and maybe others shouldnt either. I just got told Sorry at check out it was frusrating
1 night family trip
Renaissance Dallas Richardson Hotel, Richardson
Fair2.0 / 5
In need of an interior overhaul
Very disappointed in the furnishings and appearance of this "high-end" hotel. The lobby has been updated, though in an inconsistent way, but the remainder of the hotel felt old and dated.
1 night romance trip
Renaissance Dallas Richardson Hotel, Richardson
Outstanding5.0 / 5
Weekend in Dallas
Great staff.
2 night trip with friends

See all reviews

Renaissance Dallas Richardson Hotel, Richardson

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