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Hotel NYX Cancun, Cancun

3 stars
Blvd Kukulcan Km 11.5 Hotel ZoneCancunQROO77500Mexico, 800-491-6126
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Good3.4 / 5
Breakfast
Tasty breakfast
Beach
Beautiful beach
Location
Great location
Cleanliness
Could use a good cleaning
418See all 418 Hotels.com reviews
From 1,576 reviewsTripAdvisor Traveller Rating

Hotel NYX Cancun, Cancun

Hotel Info: 866-539-8117

from $109
  • Standard Room
  • Junior Suite, Ocean View
  • Family Suite
  • Basic Room, 1 Queen Bed
  • Master Suite

At a glance

Key facts

Hotel size

  • This hotel has 163 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Other information

  • All-inclusive rates available

Also known as

  • Cancun Hotel NYX
  • Cancun Avalon Grand Hotel
  • NYX Cancun
  • Hotel NYX Cancun
  • Hotel NYX Cancun Hotel
  • NYX Cancun Hotel
  • NYX Hotel
  • Hotel NYX
  • Avalon Grand Cancun Hotel Cancun
  • Avalon Grand Resort
  • Avalon Resort Cancun

Policies

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Spa services on site
  • Spa tub
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Beach towels
  • Billiards or pool table
Working away
  • Conference space size (feet) - 1055
  • Conference space size (meters) - 98
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 9
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas (fines apply)

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel NYX Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Deck - This beachfront family restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Bellavista - This restaurant serves breakfast only. Open daily.

Hotel NYX Cancun, Cancun’s small print

Also known as

  • Cancun Hotel NYX
  • Cancun Avalon Grand Hotel
  • NYX Cancun
  • Hotel NYX Cancun
  • Hotel NYX Cancun Hotel
  • NYX Cancun Hotel
  • NYX Hotel
  • Hotel NYX
  • Avalon Grand Cancun Hotel Cancun
  • Avalon Grand Resort
  • Avalon Resort Cancun

Policies

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 418 reviews

Hotel NYX Cancun, Cancun
Excellent4.0 / 5
Convenient and clean place with friendly staff!
A solid 4.5 stars! A wonderful first experience with spectacular views and fantastic staff. The all-inclusive master suite was a great choice as it was newly renovated. We were lucky to get one with a balcony to a grand view of the Atlantic Ocean that we took advantage of watching the sunrise almost daily! The only hiccups were strange smell in the room, strange smell of the towels by the pool, nd being stuck in the tiny elevator for about 5 minutes before help came. Breakfast was all you can eat at the Bella Vista Restaurant inside the hotel. Lunch was at the Deck Restaurant and served with all you can drink beverages along with an appetizer and entrée. The staff always makes sure your drink is full! Dinner was also at the Deck Restaurant, but the only difference is that you can fill up at their self serve station while you wait for your a la carte to be cooked and served to you. They had a variety of seafood items as appetizers, fruits, salad, rice, pasta, and mini dessert bites. We would like to thank: Eddy, Victor, Faustino, Tony, Eduardo, Arturo for giving us extraordinary service at both Bellavista and Deck Restaurant. Yuliana front desk receptionist. Edgar, our Lobby bartender and Valerie our Pool bartender. Jimmy, hotel doorman, and Angelina and Vincent for towel service. Can't forget our fantastic chefs and cleaning service crew.
4 night romance trip
Hotel NYX Cancun, Cancun
Excellent4.0 / 5
great stay
amazing beautiful views
7 night trip
Hotel NYX Cancun, Cancun
Outstanding5.0 / 5
Best Hotel in Cancun !!!!
Great service, staff, food, rooms,location and live music! !! I travel a lot and this hotel is on top of my list !!!
1 night trip
Hotel NYX Cancun, Cancun
Fair2.0 / 5
BED BUGS @ NYX
i had bedbugs in my bed . dont stay @ this hotel
5 night romance trip
Hotel NYX Cancun, Cancun
Good3.0 / 5
Ok but not great
Ok, not great hotel. Just stayed one night before flying out of Cancun. Admittedly, I am not into staying in Cancun at all, so this was not chosen as our destination vacation. The hotel, service, beach, pool, and breakfast buffet were all ok but nothing especially nice. Hotel is a bit smaller and older than many others in the hotel zone. It's close to La Isla mall and an aquarium with dolphins. One huge complaint: The resort next door had an outdoor concert in the evening that was very loud. This is outside of the control of the hotel, but very poor soundproofing of our room. We have 2 young kids. We were staying there only to catch a morning flight, so we actually wanted to sleep in our room. I know, everyone else is there to party, and I sound like a grump. Overall we didn't enjoy our stay.
1 night family trip

See all reviews

Hotel NYX Cancun, Cancun

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