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The Westin St. John Resort, St. John

4 stars
Great Cruz BaySt. JohnSt John00831U.S. Virgin Islands, 800-491-6126
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Good3.8 / 5
  • The actual room and accommodations were good. However, we choose this hotel, largely…Nov 14, 2016
  • Late check in. Gave us a late check out and then locked us out. Total pain as we were…Oct 21, 2016
96See all 96 Hotels.com reviews
From 2,614 reviewsTripAdvisor Traveller Rating

The Westin St. John Resort, St. John

Hotel Info: 866-539-8117

from $414
  • Deluxe Room, Beachfront
  • Traditional Room, Garden View
  • Deluxe Room, Ocean View
  • Deluxe Room, Poolside
  • Villa, 3 Bedrooms, Bay View
  • Grand Room, 1 Bedroom (Virgin)
  • Villa, 2 Bedrooms, Bay View
  • Villa, 1 King Bed with Sofabed (Studio)

At a glance

Key facts

Hotel size

  • This hotel has 342 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Free children's club

Pets

  • Pets stay free

  • Restrictions apply *

  • Up to 45 lb

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Also known as

  • Resort St. John
  • Westin Cruz Bay
  • Westin St. John Resort & Villas Hotel Cruz Bay
  • The Westin St. John Resort Cruz Bay
  • Cruz Bay Westin
  • St John Westin
  • Resort Westin
  • St. John Resort
  • St. John Westin
  • St. John Westin Resort
  • Westin Resort St. John
  • Westin St. John
  • Westin St. John Resort
  • Westin St. John Resort And Villas

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 40.00 per accommodation, per night

Optional extras

Breakfast costs between USD 4 and USD 20 per person (approximately)

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Cooked-to-order breakfast (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Marina on site
  • Beach umbrellas
  • Tennis on site
  • Sauna
  • Beach towels
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 6
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Lemongrass - This restaurant serves breakfast and dinner.

Recreation

On Site

  • Marina on site
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Tennis on site
  • Fitness classes on site
  • Fishing on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Hiking/biking trails nearby

The Westin St. John Resort, St. John’s small print

Also known as

  • Resort St. John
  • Westin Cruz Bay
  • Westin St. John Resort & Villas Hotel Cruz Bay
  • The Westin St. John Resort Cruz Bay
  • Cruz Bay Westin
  • St John Westin
  • Resort Westin
  • St. John Resort
  • St. John Westin
  • St. John Westin Resort
  • Westin Resort St. John
  • Westin St. John
  • Westin St. John Resort
  • Westin St. John Resort And Villas

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 40.00 per accommodation, per night

Optional extras

Breakfast costs between USD 4 and USD 20 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 96 reviews

The Westin St. John Resort, St. John
Outstanding5.0 / 5
Love Westin St. John!
We enjoyed the incredible pool, the great drinks and good food, but especially the beautiful view.
4 night romance trip
The Westin St. John Resort, St. John
Poor1.0 / 5
I called the hotel before my arrival to schedule a taxi to pick me up and their response was "they don't do that!" That's beyond unacceptable!
1 night trip
The Westin St. John Resort, St. John
Excellent4.0 / 5
Great hotel but glitch with Hotels.com
Great visit. Our only problem was that we had a party of four and they gave us a single King bed. We had paid for beachfront and they said it was a glitch between them and Hotels.com, which doesn't guarantee the number of beds. While I realize my reservation said that, I've never had this issue before and it's not ok to put a family of four (including a 14 year old and a 17 year old) in a room with only a King bed. They offered a roll away but that would only accommodate one. Finally, they moved us into a different room but it was clearly not as nice, not beachfront and she told us it was less expensive. I feel like we should have only paid the value of the room we were put into. Thanks
2 night family trip
The Westin St. John Resort, St. John
Excellent4.0 / 5
Stayed for 2 days after spending a week with our family in a villa on St John. We enjoyed the stay and all of the amenities. Overall the rooms were very comfortable and the staff very friendly and accommodating. Food was very good...but the menu was limited. Grounds are spectacular.
2 night romance trip
The Westin St. John Resort, St. John
Good3.0 / 5
Was surprised about the lack of service and the unfriendliness of the staff - some was outright rude
4 night family trip

See all reviews

The Westin St. John Resort, St. John

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