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1 room, 2 adults

Mercure City Amsterdam City Hotel

4-starHotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
Joan Muyskenweg 10, Amsterdam, 1096 CJ, Netherlands

Riverfront hotel with restaurant, near RAI Exhibition and Congress Centre
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Netherlands may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • It was amazingly great! The staff was very friendly and professional at all times.Will…Mar 1, 2020
  • Beautiful hotel! Very clean room with an awesome rainfall shower head in the business…Feb 13, 2020

Mercure City Amsterdam City Hotel

from $89
  • Privilege, Room, 1 Double Bed
  • Business Room, 1 Double Bed
  • Executive Room, 1 Queen Bed with Sofa bed
  • Executive Double Room, 1 Double Bed
  • Executive Studio, 1 Queen Bed with Sofa bed (Longstay)
  • Room, 1 Queen Bed with Sofa bed
  • Executive Studio, 1 Queen Bed with Sofa bed (Longstay)
  • Executive Triple Room
  • Executive Twin Room, 2 Twin Beds
  • Business Twin Room, 2 Twin Beds

What’s around Mercure City Amsterdam City Hotel

Landmarks

  • In Amsterdam East
  • Ziggo Dome - 40 min walk
  • Heineken Experience - 41 min walk
  • Johan Cruyff Arena - 43 min walk
  • RAI Exhibition and Congress Centre - 23 min walk
  • Amstelpark - 29 min walk
  • Rijksmuseum - 2.5 mi / 4.1 km
  • Van Gogh Museum - 2.6 mi / 4.1 km

Getting around

  • Schiphol Airport (AMS) - 16 min drive
  • Amsterdam Amstel Station - 22 min walk
  • Amsterdam RAI Station - 28 min walk
  • Diemen Zuid Station - 5 min drive
  • Overamstel Station - 10 min walk
  • Spaklerweg Station - 15 min walk
  • Victorieplein Stop - 17 min walk

At a glance

Key facts

Hotel size

  • This hotel has 368 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • Netherlands may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite self parking (EUR 24 per day)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
  • Bicycle rentals on site
  • Hiking/biking trails nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 9042
  • Conference space size (meters) - 840
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built - 1990
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Handrails in stairways
Languages Spoken
  • Dutch
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Bar/Lounge FLOOR - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

L'Ambiance - This restaurant serves breakfast only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Mercure City Amsterdam City Hotel’s small print

Also known as

  • Amsterdam City Mercure Hotel
  • Mercure Amsterdam City
  • Mercure Hotel Amsterdam City
  • Mercure Amsterdam
  • Mercure City Amsterdam City
  • Mercure City Amsterdam City Hotel Hotel
  • Mercure City Amsterdam City Hotel Amsterdam
  • Mercure City Amsterdam City Hotel Hotel Amsterdam

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • A 6.422 percent city/local tax will be charged

Optional extras

Early check-in can be arranged for an extra charge of EUR 30.00 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Self parking costs EUR 24 per day

Rollaway beds are available for EUR 30.0 per night

Buffet breakfast is offered for an extra charge of EUR 19.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure City Amsterdam City Hotel

  • Does Mercure City Amsterdam City Hotel offer free cancellation for a full refund?
    Yes, Mercure City Amsterdam City Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Mercure City Amsterdam City Hotel currently open?
    This property is closed from September 11 2020 to March 4 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Mercure City Amsterdam City Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure City Amsterdam City Hotel?
    Yes. Self parking costs EUR 24 per day. Electric vehicle charging is available.
  • Are pets allowed at Mercure City Amsterdam City Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Mercure City Amsterdam City Hotel?
    You can check in from 2 PM - noon. There's a charge of EUR 30.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near Mercure City Amsterdam City Hotel?
    Yes, Bar/Lounge FLOOR offers international cuisine. Nearby restaurants include tHuis aan de Amstel (9-min walk), Vascobelo (13-min walk), and I Trulli (14-min walk).
  • Is there an onsite casino at Mercure City Amsterdam City Hotel?
    No, this hotel doesn't have a casino, but Holland Casino (13-min drive) is nearby.
  • What is there to do at Mercure City Amsterdam City Hotel and nearby?
    Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a sauna and a steam room.

Recent reviews

Very Good 8.4 From 430 reviews

Very Good 8.0
I enjoyed my stay at this hotel. The service was good and the bartenders were super fun. My room didn't get cleaned two out of the fie days I was there, though. One day I returned at 4 to find it hadn't been cleaned so put up the Do Not Disturb sign, the next day I arrived back at 5 to find the room was only partially cleaned...the bed spread was on the chair, I had some coffee but no cream, and the clean towels looked like they had literally been thrown into the towel holder. It is about a 15 minute train ride from Centraal and then another 8-9 minutes to walk from the Metro to the hotel. There is also nothing in the immediate area, but if you walk over the bridge to the right from the hotel for about 15 minutes there are some restaurants and shops I'd stay there again, the price and location were good.
us5 night trip
Exceptional 10.0
Great hotel
We were a group of 8 and we all enjoyed the stay at the hotel. Great customer service. Rooms are clean. Walking distance to 2 Metro stations.
Katerina, us3 night trip with friends
Good 6.0
The hotel was far from the tren station and the breakfast very expense and bad
us3 night family trip
Exceptional 10.0
Very clean. I liked the layout of the Room. And the staff was very friendly.
Pranab, us4 night romance trip
Exceptional 10.0
The staff was extremely friendly and helpful. Very convenient to the metro to the city center.
Jennie, us4 night trip
Exceptional 10.0
Professional staff. Well managed hotel.
Professional and helpful staff Very clean hotel
us4 night trip
Exceptional 10.0
Mercure Hotel Review
The hotel was perfect but the area was too far from the city center, and the walk to the metro, although relatively short, was through some desolated, uninhabited areas. I wouldn’t have felt safe on my own, at night.
Rosa, us3 night family trip
Very Good 8.0
The location was convenient to train travel, river shuttle and motorway. The rooms were well fitted and the bathroom exceptional.
us2 night business trip
Very Good 8.0
Poor air conditioning
Nice hotel overall. Spa offering also nice but co-ed FYI. Steam room, sauna room, small Turkish bath. Small gym but has everything u need. Lockers/shower and resting area included. Service, Bar and restaurant also nice. Decent food. Cost to town by Uber $10-12 euros. By taxi $30 euros. Uber’s very safe here they are registered unlike in the states. Parking $25 euros My biggest is the lack of air conditioning in the room - and the fact the windows don’t open - made it unbearable to sleep. So unbearably hot we were about to sleep in the hallway, lobby, outside.. but they managed to find us a plug in fan which helped tremendously. Would not return here unless a fan was guaranteed upon arrival. Why does germany hate air conditioning so much? Lol for the cost of this hotel we should be able to rest comfortably.
Faith, us1 night trip with friends
Exceptional 10.0
One of the best hotels in Amsterdam. The staff was the friendliest people I've ever dealt with. I will be coming back since I felt like at home. Thumbs Up!!!!
us2 night romance trip

Mercure City Amsterdam City Hotel