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1 room, 2 adults

Mercure City Amsterdam City Hotel, Amsterdam

4-star4 stars
Great for familiesThis property has good facilities for families.
Joan Muyskenweg 10, Amsterdam, 1096 CJ, Netherlands

Riverfront hotel with restaurant, near RAI Exhibition and Congress Centre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 2,647 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Service
Fantastic service
Location
Great location
Cleanliness
Quite clean

Mercure City Amsterdam City Hotel, Amsterdam

from $103
  • Privilege, Room
  • Classic Room
  • Business Room
  • Classic Triple Room
  • Family Room (Club)

What’s around Mercure City Amsterdam City Hotel, Amsterdam

Top spots nearby

Recommended by this property

  • Amstelpark (14-minute walk)
  • RAI Exhibition and Congress Centre (15-minute walk)
  • Heineken Experience (27-minute walk)
  • Ziggo Dome (27-minute walk)
  • Amsterdam ArenA (27-minute walk)
  • Rijksmuseum (32-minute walk)
  • Stedelijk Museum (32-minute walk)
  • Van Gogh Museum (32-minute walk)
  • Dam Square (42-minute walk)
  • Anne Frank House (45-minute walk)

Getting around

  • Amsterdam (AMS-Schiphol) - 13 min drive
  • Amsterdam Amstel Station - 22 min walk
  • Amsterdam RAI Station - 28 min walk
  • Amsterdam Zuid Station - 5 min drive
  • Overamstel Station - 10 min walk
  • Spaklerweg Station - 15 min walk
  • Amsterdam Amstel Metro Station - 23 min walk

At a glance

Key facts

Hotel size

  • This hotel has 368 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
At check-in, you'll be asked to present the credit card you used to book your room.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
  • Bicycle rentals on site
  • Scooter/moped rentals on site
  • Hiking/biking trails nearby
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 9042
  • Conference space size (meters) - 840
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built - 1990
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Dutch
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Bar/Lounge FLOOR - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

L'Ambiance - This restaurant serves breakfast only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Mercure City Amsterdam City Hotel, Amsterdam’s small print

Also known as

  • Amsterdam City Mercure Hotel
  • Mercure Amsterdam City
  • Mercure Hotel Amsterdam City
  • Mercure Amsterdam
  • Mercure City Amsterdam City
  • Mercure City Amsterdam City Hotel Hotel
  • Mercure City Amsterdam City Hotel Amsterdam
  • Mercure City Amsterdam City Hotel Hotel Amsterdam

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A 6.422 percent city/local tax will be charged

Optional extras

Early check-in can be arranged for an extra charge of EUR 30.00 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Self parking costs EUR 24 per day

Rollaway beds are available for EUR 30.00 per night

Buffet breakfast is offered for an extra charge of EUR 23.50 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 580 reviews

Very Good 8.0
Poor air conditioning
Nice hotel overall. Spa offering also nice but co-ed FYI. Steam room, sauna room, small Turkish bath. Small gym but has everything u need. Lockers/shower and resting area included. Service, Bar and restaurant also nice. Decent food. Cost to town by Uber $10-12 euros. By taxi $30 euros. Uber’s very safe here they are registered unlike in the states. Parking $25 euros My biggest is the lack of air conditioning in the room - and the fact the windows don’t open - made it unbearable to sleep. So unbearably hot we were about to sleep in the hallway, lobby, outside.. but they managed to find us a plug in fan which helped tremendously. Would not return here unless a fan was guaranteed upon arrival. Why does germany hate air conditioning so much? Lol for the cost of this hotel we should be able to rest comfortably.
Faith, usTrip with friends
Fair 4.0
Lack of customer service
Hotel is 10 minutes walk to the metro station. Some said it’s not far. I would say it’s far and trust me you will agree.if have walked all day and traveled back to hotel then you will feel that’s it’s far. If it’s rain you will agree that the location is inconvenient. There is much better choices of Hotel closer to the station. I regret I booked this Hotel. Upon checked in nobody informed us that they have free taxi service to drop u off at metro station from 8-9. It would be nice to inform your guests that kind of information . Even there is a sign by the door..Everyday as a tourist we were busy looking at the map where to go and how. Don’t let the hotel picture fool you. The room is outdated.
Piyathida, us6 night romance trip
Very Good 8.0
buffet breakfast; near station; friendly staff
The hotel has an upscale appearance inside and outside. In addition to the lobby on the ground floor, there is a small storefront where you can buy food items and souvenirs. There is also a fairly large hotel restaurant. The hotel is close to the canal, so you can catch a canal shuttle boat to Centraal for a few euros. There is a 15 minute walk to the nearest tram station named Overamstel; the hotel offers a free ride to the station but we didn't take advantage of it. We enjoyed the hotel's buffet breakfast which opens 0630 M-F and 0700 on Sat-Sun. There is a wide selection of breakfast items. The room has a sliding panel to the toilet/shower/sink; the bathroom is small but adequate. We found the hotel staff to be welcoming and very helpful and attentive. We took the canal shuttle boat once and it was an enjoyable trip. For grocery items (snacks, water, etc), we shopped at Albert Heijn near the Wibaustraat station. Our room window showed a view of the canal which I recommend if you can get it. Nearby there is another hotel or two. Across a busy road, which we didn't try to cross, there is a gas station. So, there isn't much near the hotel so get accustomed to taking the tram at Overamstel.
JULIUS, us3 night romance trip
Very Good 8.0
Good hotel but, I was expecting more
You can buy food and drinks at any time into the hotel. The decoration of the general area ks very nice. The staff is friendly . You walk around 7 mins to the metro. The hotel doesn't allow payment for 100 and 200 notes. Not cool. We had problems with it. The room is big but is not matching to the decoration of the first floor. One of the offerings of the hotel is the shuttle to the train station (overamstel), it supposed to work from 9 to 11 am (regarding to their marketing).We tried to use it at 930 and they told us they just had one that depart at 9 and just that (disappointed)
Zayda, us2 night romance trip
Exceptional 10.0
Amazing
Stay was amazing. Room was big and spacious. Air conditioning was perfect. Bathroom was big. Amenities were great! The only downside was that for the rooms with two beds, only one had had a wall plug next to it. Other than that, it was perfect.
Abel, usTrip with friends

Mercure City Amsterdam City Hotel, Amsterdam

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