El Refugio Ski & Summer Lodge

Photo gallery for El Refugio Ski & Summer Lodge

Primary image
Indoor pool, outdoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
43-inch Smart TV with satellite channels, TV, fireplace
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of El Refugio Ski & Summer Lodge

El Refugio Ski & Summer Lodge

3.5 star property
San Martin de los Andes ski-in/ski-out hotel with ski storage and ski passes

10.0/10 Exceptional

2 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
The price is $350
Price available on 9/1/2022
Map
Las Pendientes Ski Village, Lote 173, San Martin de los Andes, Neuquen, 8370
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant
  • Indoor pool and outdoor pool
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Spa services
  • In-room childcare
  • Terrace
  • Library
For families
  • In-room childcare (surcharge)
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Chapelco Ski Resort - 1 min drive

About this property

El Refugio Ski & Summer Lodge

With ski-in/ski-out access, El Refugio Ski & Summer Lodge allows you more time for snowboarding. Guests indulge in massages, then grab a bite to eat at the restaurant. There's an indoor pool and an outdoor pool, and in-room conveniences include refrigerators and microwaves. Ski passes and storage are also available.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 43 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi (speed: 25+ Mbps) and wired Internet access in rooms

Parking

  • Free secured, uncovered onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Private dining
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Ski-in/ski-out access
  • Ski passes
  • Priority access to ski lifts
  • Snowboarding
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Communal living room
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Sauna

Accessibility

  • No elevator (single level property)

Languages

  • English
  • Portuguese
  • Spanish

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Priority access to ski lifts
  • Snowboarding
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons nearby
  • Ski area nearby
  • Ski rental shops

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium satellite channels
  • Netflix
  • Pay movies

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Balcony
  • Fireplace
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps) and free wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Mixer
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Local maps
  • Cleaning supplies

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

El Refugio Ski & Summer Lodge Hotel
El Refugio Ski & Summer Lodge San Martin de los Andes
El Refugio Ski & Summer Lodge Hotel San Martin de los Andes

Frequently asked questions

Overall score and ratings

10.0

Exceptional

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

10.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Muito bom
jose, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Isadora, 1-night trip
Verified Hotels.com guest review