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Mount Royal Hotel

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Centennial Room (2 Queen) | Hypo-allergenic bedding, in-room safe, iron/ironing board
Terrace/patio
Snow and ski sports
Centennial Room (2 Queen) | Hypo-allergenic bedding, in-room safe, iron/ironing board
Lunch, dinner and brunch served, American cuisine

Overview of Mount Royal Hotel

Mount Royal Hotel

3.0 star property
Banff ski hotel with ski shuttle and ski storage

9.0/10 Superb

1,561 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
The price is $123
Price available on 4/10/2023
Map
138 Banff Avenue, Banff, AB, T1L 1A7
Main amenities
  • 2 spa tubs
  • 24-hour business center
  • Airport shuttle
  • Breakfast available
  • Business center
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Self parking
  • Ski shuttle
  • Ski storage
  • Terrace
For families
  • Daily housekeeping
  • Free cribs/infant beds
  • Garden
  • Laundry facilities
  • Private bathroom
  • Terrace

Room options

About this area

What's nearby

  • In a national park
  • Banff National Park Information Centre - 5 min drive
  • Banff Lake Louise Tourism Bureau - 5 min drive
  • Banff Centre for Arts and Creativity - 2 min drive
  • Fairmont Banff Springs Bowling Centre - 4 min drive
  • Upper Hot Springs - 6 min drive
  • Banff Gondola - 11 min drive
  • Sunshine Village - 20 min drive
  • Banff National Park - 19 min drive

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 10 min walk
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • Banff Ave Brewing Co - 2 min walk
  • McDonald's - 2 min walk
  • Chuck's Steakhouse - 3 min walk
  • Park Distillery - 2 min walk
  • Three Bears Brewery and Restaurant - 2 min walk
Map

About this property

Mount Royal Hotel

Located 2.5 mi (4 km) from Upper Hot Springs, Mount Royal Hotel features a ski shuttle and puts you near winter activities like downhill skiing and cross-country skiing. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Brazen, which serves American cuisine and is open for lunch and dinner. Other highlights include a rooftop terrace, a terrace, and a garden. Ski storage is also available. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 133 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4 PM - 2:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (CAD 5 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle from 9:00 AM to 10:00 PM*

Offsite

  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Ski shuttle (surcharge)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Bike storage
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 1 building/tower
  • 2 spa tubs
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • ATM/banking
  • Bicycle parking
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Garden
  • Library
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Reusable cups only
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Accessibility

  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height counter/sink
  • Raised toilet seat
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Languages

  • English
  • French

Ski

  • Downhill skiing nearby
  • Ski shuttle (surcharge)
  • Ski storage

Room amenities

Be entertained

  • Cable TV channels
  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Free crib/infant bed
  • Hypo-allergenic bedding

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free local calls
  • Free WiFi

More

  • Bulk dispenser for toiletries
  • Daily housekeeping
  • Eco-friendly toiletries
  • Energy-saving features in guestrooms
  • In-room safe
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only

Special features

Dining

Brazen - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Cascade Lounge - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 17–22 for adults, and CAD 10–10 for children
  • Airport shuttle service is offered for an extra charge of CAD 71 per person (one-way)
  • Ski shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle service for children up to age 15 costs CAD 35 (one-way)

Parking

  • Uncovered self parking costs CAD 5 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

Does Mount Royal Hotel offer free cancellation for a full refund?
Yes, Mount Royal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mount Royal Hotel?
As of Mar 22, 2023, prices found for a 1-night stay for 2 adults at Mount Royal Hotel on Apr 10, 2023 start from $123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mount Royal Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mount Royal Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mount Royal Hotel?
Yes. Self parking costs CAD 5 per night. Parking spots may be limited.
Is airport shuttle service offered by Mount Royal Hotel?
Yes, an airport shuttle is available from 9:00 AM to 10:00 PM at scheduled times. The charge is CAD 71 per person one-way.
What are the check-in and check-out times at Mount Royal Hotel?
You can check in from 4 PM - 2:00 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Mount Royal Hotel and nearby?
Have fun with activities like hiking, mountain biking, and mountain climbing, and practice your swing at the nearby golf course. Soothe your senses in one of the 2 spa tubs or enjoy the use of a garden.
Are there restaurants at or near Mount Royal Hotel?
Yes, Brazen offers American cuisine.
What's the area around Mount Royal Hotel like?
Mount Royal Hotel is located on the Banff Strip, a short 10-minute walk from Banff Station and 13 minutes' walk from Banff Centre for Arts and Creativity. Travelers say the area is central and ideal for skiing.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.5/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Poor

Natalie, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Samuel, 5-night business trip
Verified Hotels.com guest review

8/10 Very Good

Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

What a nice surprise!
We discovered this hotel in 2022 when decided to do something different for our anniversary and we enjoyed it so much that we went back for a second visit this year. At the time of check-in, we mentioned we were celebrating our wedding anniversary and we found a lively surprise when we got to the room. This hotel has the perfect location, right Banff avenue. The room have a modern touch and are in great shape (at least the rooms where we have stayed). With the room, you get a Nespresso machine with 4 coffee cups, which is a great option for coffee drinkers. The two hot tubs on the roof offer an excellent view to the mountains. The staff is friendly and all the general areas were clean and well-maintained. It seems this trip will become an annual tradition.
Harold, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Great hotel with excellent location
Only complaint about here was the hot tub area as there are two but very small and only allow 4 people in at a time. Also even with a plastic cup they will not allow any alcohol in, which all other places I’ve stayed allow you to take a glass of wine or a drink in to sip as long as it’s in non glass container. So that kind of put a damper on the hot tub situation
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Joan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lenora, 1-night trip
Verified Hotels.com guest review

4/10 Fair

I, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in a central location
The staff team at the Mount Royal were fantastic- very friendly and accommodating. One of the elevators and one of the hot tubs were out of service which was disappointing. Also, it would be nice to see the hot tub open before 10am as I'd like a soak before heading out for the day. Set up of the room was odd but very spacious and clean. Centrally located. Would definitely stay again.
4-night trip
Verified Hotels.com guest review