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St. Louis City Center Hotel, St. Louis

3.5-star3.5 stars
400 S 14th StSt. LouisMO63103United States of America

3.5-star hotel with indoor pool, near Busch Stadium
  • Free WiFi
Good7.0
Location
Great location
Value for money
Value for money could be better
Cleanliness
Could use a good cleaning
1954See all 1,954 Hotels.com reviews
From 1,101 reviewsTripAdvisor Traveller Rating

St. Louis City Center Hotel, St. Louis

from $104
  • Room, 1 King Bed, Accessible
  • Room, 1 King Bed, Accessible
  • Suite, Accessible (2 Queens + Sofabed)
  • Suite, Multiple Beds, Accessible (2 Queen + Sofabed)
  • Deluxe Room, 1 King Bed with Sofa bed, Jetted Tub
  • Traditional Room, 1 King Bed with Sofa bed
  • Suite, 1 King Bed with Sofa bed
  • Traditional Room, Multiple Beds (2 Queens + Sofabed)
  • Suite, Multiple Beds (2 Queens + Sofabed)

At a glance

Key facts

Hotel size

  • This hotel has 288 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 80 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Conference space size (feet) - 29999
  • Conference space size (meters) - 2787
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size queen
  • Premium bedding
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave (on request)
More
  • Daily housekeeping

Special features

Dining

Bistro 14 - This bistro specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

St. Louis City Center Hotel, St. Louis’s small print

Also known as

  • Sheraton Hotel St. Louis City Center
  • Sheraton St. Louis City Center
  • Sheraton St. Louis City Center Hotel
  • St. Louis City Center Hotel

Policies

This hotel will place an authorization for room and tax for any bookings where payment for the stay will be made by credit or debit card. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 200.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00

Self parking costs USD 25.00 per night with in/out privileges

Valet parking costs USD 30.00 per night with in/out privileges

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD 5 and USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 25.00 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around St. Louis City Center Hotel, St. Louis

Landmarks

  • In Downtown St. Louis
  • Busch Stadium - 9 min walk
  • Gateway Arch - 27 min walk
  • City Museum - 13 min walk
  • Dome at America’s Center - 24 min walk
  • Anheuser-Busch Brewery - 40 min walk
  • Scottrade Center - 4 min walk
  • Peabody Opera House - 6 min walk

Getting around

  • St. Louis, MO (STL-Lambert-St. Louis Intl.) - 22 min drive
  • St. Louis, MO (SUS-Spirit of St. Louis) - 29 min drive
  • St. Louis Gateway Station - 8 min walk
  • Kirkwood Station - 22 min drive
  • Stadium Station - 9 min walk
  • 8th and Pine Station - 15 min walk
  • Convention Center Station - 22 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Good 7.0 From 1,954 reviews

St. Louis City Center Hotel, St. Louis
Very Good8.0
The hotel is very nice. A little outdated, but served its purpose. Housekeeping staff could be more professional. Disappointed about having to pay $25/night for parking. A special event was going on that offered $20 parking, however the hotel did not honor that pricing.
A Traveler, us1 night trip with friends
St. Louis City Center Hotel, St. Louis
Fair4.0
The room and amenities not acceptable. Even sheets were stained, just nasty.
A Traveler, us1 night trip
St. Louis City Center Hotel, St. Louis
Poor2.0
Not clean
Checked in everything was great. Service was okay.. came to the first room after a show and saw a rat, A RAT.. running down the hall!!! So we made them move us floors. Well we got a key for the 2nd room and walked in to the carpet floors being soaked and it reaked like mildew. The security guy came to us and agreed it was gross and gave us a choice btwn 2 other rooms. We picked the one we did bc it smelt least like mildew than the other. We go to the bathroom and there is a huge gob of a compilation of hair that someone looks to have tried to snake out of the drain, but decided to just leave it....so after that we were very upset that this had been going on an hour now trying to get a room so we could finally get settled. The room we finally got to was okay. Everything seemed clean except the damn floor was still slightly wet!! It was just not what we had experienced when it was called the Sheraton. The manager gave us 50% back but was not worth having to actually stay there. Very very disatisfied
Jennifer, us1 night trip
St. Louis City Center Hotel, St. Louis
Good6.0
Upon arrival the hotel was unable to find our full reservation. Showed them the confirmation from hotels.com. finally was able to get it taken care of. Beds didn't have fitted sheets on beds. It was just a top sheet laid on mattress. There were black handprints all over the ceiling.
robyn, us1 night trip with friends
St. Louis City Center Hotel, St. Louis
Fair4.0
Not great
There were stains on the sheets and on the very thin towels. Overall I found it lacking in hygiene and quality.
A Traveler, us2 night trip

See all reviews

St. Louis City Center Hotel, St. Louis

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