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Extended Stay America - Houston - Sugar Land, Sugar Land

2.5 stars
13420 Southwest FreewaySugar LandTX77478United States of America, 800-658-6760
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2.4 / 5
Service
Service could be improved
Comfort
More comfort would be nice
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
62See all 62 Hotels.com reviews
From 94 reviewsTripAdvisor Traveller Rating

Extended Stay America - Houston - Sugar Land, Sugar Land

Hotel Info: 800-658-6760

from $63
  • z***do not use***
  • z***do not use***
  • Studio, 1 Queen Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Smoking
  • Studio, 2 Full Beds, Non Smoking
  • One Queen Non-Smoking
  • Studio, 1 Queen Bed, Smoking
  • Deluxe Studio, 1 Queen Bed with Sofa bed, Smoking
  • z***do not use***
  • One Queen Smoking
  • Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Extended Stay America Houston Hotel Sugar Land
  • Extended Stay America Houston Sugar Land
  • Extended Stay America Sugar Land
  • Extended Stay America Houston Sugar Land Hotel
  • Sugar Land Extended Stay
  • Extended Stay Deluxe Houston-Sugar Land Hotel Sugar Land
  • Extended Stay Sugar Land

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Use of nearby fitness center (discount)
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built 1999
  • Elevator/lift

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Houston - Sugar Land, Sugar Land’s small print

Also known as

  • Extended Stay America Houston Hotel Sugar Land
  • Extended Stay America Houston Sugar Land
  • Extended Stay America Sugar Land
  • Extended Stay America Houston Sugar Land Hotel
  • Sugar Land Extended Stay
  • Extended Stay Deluxe Houston-Sugar Land Hotel Sugar Land
  • Extended Stay Sugar Land

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.4 /5 from 62 reviews

Extended Stay America - Houston - Sugar Land, Sugar Land
Good3.0 / 5
Not the best at Extended Stay
Breakfast was not a full breakfast. There was oatmeal, coffee, tea, water, donuts. No fruit was avalible.
1 night business trip
Extended Stay America - Houston - Sugar Land, Sugar Land
Fair2.0 / 5
Had a smell to the room and the cleaning job was not good.
6 night business trip
Extended Stay America - Houston - Sugar Land, Sugar Land
Outstanding5.0 / 5
good
i love it way better the other one
2 night family trip
Extended Stay America - Houston - Sugar Land, Sugar Land
Poor1.0 / 5
Bedbugs. That says it all
1 night trip with friends
Extended Stay America - Houston - Sugar Land, Sugar Land
Poor1.0 / 5
STAY AWAY FROM HERE
I stayed here after being told the reservation I had at another hotel was not right, so I didn't have any other option but to stay here. This was the biggest dump I've ever been in. It had a hole in the ceiling, the wall behind the stove was falling off, the sheets were not changed after the last guest, the stove was filthy, the shower was not cleaned and there was black hair all over it, the washcloths in the bathroom were nasty - it looked like someone blew their nose on it and it wasn't removed from the room, there were cheetos on the floor. This was the most horrible experience I have ever had at a hotel/motel. I called the front desk and told them the sheets hadn't been changed and he brought me a new set and told me to change them. The pillow and mattress were absolutely disgusting. I would have left and gone somewhere else if any hotel within a 50 mile radius had an open room. There was a convention in town and that was the only option I had other than sleeping in my car.
2 night business trip

See all reviews

Extended Stay America - Houston - Sugar Land, Sugar Land

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