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aha The Riverside Hotel, Durban North

4 starsQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
10 Kenneth Kaunda DriveDurban NorthKwaZulu-Natal4065South Africa, 800-491-6126
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Good3.8 / 5
Location
Great location
Cleanliness
Quite clean
Amenities
Ordinary amenities
106See all 106 Hotels.com reviews
From 201 reviewsTripAdvisor Traveller Rating

aha The Riverside Hotel, Durban North

Hotel Info: 866-539-8117

from $78
  • Deluxe Twin Room
  • Standard Room, 1 Queen Bed
  • Deluxe Double Room
  • Deluxe Double Room
  • Suite, 1 Queen Bed
  • New Deluxe Double
  • Family Room
  • Family Room
  • New Standard Double
  • New Triple Room
  • New Suite
  • New Deluxe Twin
  • Deluxe Double Room
  • Standard Twin Room
  • Triple Room (with bath and shower)

At a glance

Key facts

Hotel size

  • This hotel has 169 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

Also known as

  • Three Cities Riverside
  • aha Riverside Durban North
  • Three Cities Riverside Durban
  • aha Riverside Hotel Durban
  • Three Cities Riverside Hotel Durban
  • Riverside Hotel Durban
  • aha Riverside Hotel
  • aha Riverside Durban
  • aha Riverside
  • aha Riverside Hotel Durban North

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 1 percent tourism fee will be charged

Optional extras

Breakfast is offered for an extra charge of ZAR 145 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

WiFi is available in public areas for ZAR 55 (rates may vary)

Wired Internet access is available in public areas for ZAR 55 (rates may vary)

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built 1998
  • Elevator/lift
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Riverside Spa has 7 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Hops - This pub serves lunch and dinner. Guests can enjoy drinks at the bar.

Riverside Cafe - This restaurant is located by the pool. A children's menu is available. Reservations are required.

Mojos - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

aha The Riverside Hotel, Durban North’s small print

Also known as

  • Three Cities Riverside
  • aha Riverside Durban North
  • Three Cities Riverside Durban
  • aha Riverside Hotel Durban
  • Three Cities Riverside Hotel Durban
  • Riverside Hotel Durban
  • aha Riverside Hotel
  • aha Riverside Durban
  • aha Riverside
  • aha Riverside Hotel Durban North

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 1 percent tourism fee will be charged

Optional extras

Breakfast is offered for an extra charge of ZAR 145 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

WiFi is available in public areas for ZAR 55 (rates may vary)

Wired Internet access is available in public areas for ZAR 55 (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around aha The Riverside Hotel, Durban North

Landmarks

  • Sahara Stadium Kingsmead (3.1 mi / 5 km)
  • Beachwood Mangroves Nature Reserve (0.6 mi / 1 km)
  • Windsor Park Golf Course (0.8 mi / 1.3 km)
  • Japanese Gardens (1 mi / 1.7 km)
  • Umgeni River Bird Park (1.1 mi / 1.7 km)

Getting around

  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Durban (DUR-King Shaka Intl.) 25-min drive
  • Free self parking

Recent reviews

Good 3.8 /5 from 106 reviews

aha The Riverside Hotel, Durban North
Outstanding5.0 / 5
A very good hotel
The hotel is sort of in the middle of Durban and Umhlanga and has easy access to the M4. The coffee shop downstairs is great with its outside seating. The rooms have been renovated and are very nice looking. This is one of the better Three Cities in the area. I have been there three times in less than a month cos I appreciate the quality of the decor.
1 night trip
aha The Riverside Hotel, Durban North
Outstanding5.0 / 5
Just plain exquisite...
Spacious, Stunningly decorated, Friendly and professional staff, super clean...
1 night business trip
aha The Riverside Hotel, Durban North
Outstanding5.0 / 5
Unfortunately my trip was cut short so my stay at the hotel was not as long as expected but while I was there everything was very nice with good customer service and cleanliness. A 4 on condition as there were works going on in the hotel. This was explained and I accepted the need. Did not have much time to explore the local area but what I did see was OK.
4 night trip
aha The Riverside Hotel, Durban North
Outstanding5.0 / 5
excellent 10/10
i had a great time
2 night business trip
aha The Riverside Hotel, Durban North
Fair2.0 / 5
Very poor Restuarant
You have spent a lot of money and time to upgrade your hotel and it looks very good. The rooms are nice and luxurious, kept clean and neat. Your staff is friendly and very helpful, BUT I will not stay in your Hotel again. The reason is the extremely poor Restaurant. I have complained about it before, had a long discussion with your Manager and was given a voucher to compensate me. Since then I have stayed in you hotel again for a couple of times, and I am sad to tell you that the restaurant has gone from bad to worst. The cutlery is now very cheap thin spoons and forks; they don’t even have milk jars for the milk on the tables and are using cappuccino cups for this purpose. It is not possible to pour your milk without spilling. Every morning I had to “fish” for a clean plate to get my breakfast served. The mixture for the scrambled eggs or omelettes are made in advance and by the time it is used, it looks like curdled butter and tastes even worst. The breakfast food is of very poor quality, the staff is unfriendly, and it is expensive compared to other hotels. R135.00 for a very poor breakfast is not acceptable. The manager is more interested in chatting with his staff than to actually ask customers how their meals are etc. you get the idea that he knows how poor it is an is doing everything to avoid speaking to customers. The menu for other meals has not change for the last 2 year, except for the price. Again poor value for money.
3 night business trip

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aha The Riverside Hotel, Durban North

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