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Best Western Plus Universal Inn, Orlando

2.5 stars
5618 Vineland RdOrlandoFL32819United States of America, 866-925-8648
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Excellent4.1 / 5
Best value for money
Great location
Tasty breakfast
Amenities are not the best
866See all 866 reviews
From 1,050 reviewsTripAdvisor Traveller Rating

Best Western Plus Universal Inn, Orlando

Hotel Info: 866-925-8648

from $63
  • Family Room, 2 Queen Beds, Non Smoking
  • Family Room
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking


  • Free theme park shuttle

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Computer station
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • In-room safe

Recent reviews

Excellent 4.1 /5 from 866 reviews

Best Western Plus Universal Inn, Orlando
Excellent4.0 / 5
Convenient, clean, and great staff
the front desk people where very nice the breakfast was delishous. They had a variety of different foods and the staff where very nice and helpful. The only thing i wish there was a hot tub because the pool was too cold to get in. I am picky about my hotel stay and will not go back to a hotel if here is problem. Because I hate conflict. This is the second time going to this hotel and I will be going back. I enjoyed the stay there. I will recommend this place to my friends and family. It is a great place for a family stay also.
1 night trip with friends
Best Western Plus Universal Inn, Orlando
Outstanding5.0 / 5
Great after a long day of rides at Universal, staff was quick & efficient, the room was great to just relax (view of construction site - but wasn't looking!). Breakfast was awesome! Great variety and fresh
1 night family trip
Best Western Plus Universal Inn, Orlando
Poor1.0 / 5
Staff was rude. Booked king room and was told there was none, rec'd 2 queens. Shower leaked and had mold, mildew everywhere. Also had lots ants. Told staff about problems and nothing was addressed. Will never return! Terrible experience.
2 night family trip
Best Western Plus Universal Inn, Orlando
Excellent4.0 / 5
Room was comfortable and clean however one improvement could be the pillows very worn/flat. The shuttle service was ok but it gets overloaded very quickly, walking was a more comfortable option as we did both. Overall good experience.
2 night romance trip
Best Western Plus Universal Inn, Orlando
Excellent4.0 / 5
we stayed 4 nights while visiting Universal and the Space Center. Appreciated having a shuttle to Universal, although pick up times are limited. We had a handicapped room which had a great walk in shower. bed was comfortable; a couple extra pillows would have been nice. the AC was a little iffy, we reported it and was told to keep it on 60degrees and it would cycle---not great (we like it cool at night) but acceptable; a ceiling fan would make it better or if the AC fan would stay on. The breakfast had nice variety. Wished they could have looked up my BW membership but for some reason they could not access it--weird.
4 night romance trip

See all reviews

Best Western Plus Universal Inn, Orlando

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