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Springhill Suites By Marriott Richmond Virginia Center, Richmond

3 stars
9701 Brook RdGlen AllenVA23059United States of America, ‏‎855-239-9485
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Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Comfort
Comfortable
184See all 184 Hotels.com reviews
From 218 reviewsTripAdvisor Traveller Rating

Springhill Suites By Marriott Richmond Virginia Center, Richmond

Hotel Info: 855-239-9485

from $99
  • Suite, 1 King Bed with Sofabed
  • Group Rate
  • Suite, Multiple Beds

At a glance

Key facts

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Richmond Springhill Suites
  • Springhill Suites Marriott Richmond
  • Springhill Suites Marriott Richmond Hotel Virginia Center
  • Springhill Suites Marriott Richmond Virginia Center
  • Springhill Suites Richmond
  • Springhill Suites Richmond Virginia Center
  • Springhill Suites Virginia Center
  • Springhill Suites Marriott Richmond Virginia Center Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: USD 20.00 per night

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
Working away
  • 24-hour business center
  • Conference space size (feet) - 300
  • Conference space size (meters) - 27
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Springhill Suites By Marriott Richmond Virginia Center, Richmond’s small print

Also known as

  • Richmond Springhill Suites
  • Springhill Suites Marriott Richmond
  • Springhill Suites Marriott Richmond Hotel Virginia Center
  • Springhill Suites Marriott Richmond Virginia Center
  • Springhill Suites Richmond
  • Springhill Suites Richmond Virginia Center
  • Springhill Suites Virginia Center
  • Springhill Suites Marriott Richmond Virginia Center Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: USD 20.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 184 reviews

Springhill Suites By Marriott Richmond Virginia Center, Richmond
Excellent4.0 / 5
Friendly staff Big comfortable rooms
1 night family trip
Springhill Suites By Marriott Richmond Virginia Center, Richmond
Good3.0 / 5
Disappointing Stay
I have stayed at many Springhill Suites but this was by far my most disappointing experience. I arrived for a late check-in around 10pm and the front desk receptionist was polite. Once I was settled in my room issue after issue arose. Here are my pros and cons: Pros: Polite/attentive staff, clean grounds, decent amenities, clean room Cons: No hot water first night at all, had to run water for 10-15 minutes to get hot on second day, poor WiFi connection (and I paid extra for the premium WiFi which did not work any better), no housekeeping service next day (this was expected), called front desk for clean towels evening of second day and waited almost 2 hours to receive them, and a false fire alarm the next morning (I know they can't control this but I guess since I was already irritated it added to my frustration) Overall, I was disappointed in my stay. We did speak to the manager at checkout and she was going to try and give us one night free (since I booked through a third party). Either way, I hope she does follow-through with something. I will probably give Springhill another try but definitely not this location.
2 night romance trip
Springhill Suites By Marriott Richmond Virginia Center, Richmond
Excellent4.0 / 5
Nice property / not the room I wanted.
I requested and paid for a king size bed, I checked in late (around midnight), no king size rooms were available (was told the cleaning crew didn't get all such rooms ready - which I don't understand). Front desk was polite, but nothing they could do. The two queen beds were small and the room / hotel / neighborhood were fine other than that.
1 night business trip
Springhill Suites By Marriott Richmond Virginia Center, Richmond
Outstanding5.0 / 5
It was very peaceful
1 night family trip
Springhill Suites By Marriott Richmond Virginia Center, Richmond
Outstanding5.0 / 5
We were there for 3 days for a sports tournament. There was construction next door, other than having to drive around the block, that was no big deal. The breakfast area was small, but the hotel was very full and a lot of the guests were there for the tournament also so we were all there at the same time. All of the staff was very friendly and greeted you every time you walked in the door welcoming you back. I would stay here again if I was ever in the area.
3 night family trip

See all reviews

Springhill Suites By Marriott Richmond Virginia Center, Richmond

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