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SpringHill Suites by Marriott Richmond North/Glen Allen

Photo gallery for SpringHill Suites by Marriott Richmond North/Glen Allen

Exterior
Indoor pool
Combined shower/tub, free toiletries, hair dryer, towels
Restaurant
Combined shower/tub, free toiletries, hair dryer, towels

Overview of SpringHill Suites by Marriott Richmond North/Glen Allen

SpringHill Suites by Marriott Richmond North/Glen Allen

3.0 star property
3-star hotel with indoor pool, near The Crossings Golf Club
8.2 out of 10 Very Good
8.2/10 Very Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
The price is $97
Price available on 7/2/2023
Map
9701 Brook Rd, Glen Allen, VA, 23059
Main amenities
  • Housekeeping (on request)
  • Indoor pool
  • Fitness center
  • Self parking
  • Spa tub
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Convenience store
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Separate sitting area

Room options

About this area

What's nearby

  • Richmond Raceway - 11 min drive
  • University of Richmond - 15 min drive
  • Carytown - 12 min drive
  • Virginia Museum of Fine Arts - 13 min drive
  • Virginia Commonwealth University - 13 min drive
  • Broad Street - 13 min drive
  • Altria Theater - 14 min drive
  • Greater Richmond Convention Center - 14 min drive
  • Shockoe Slip - 15 min drive
  • Short Pump Town Center - 14 min drive
  • Kings Dominion - 18 min drive

Getting around

  • Richmond Intl. Airport (RIC) - 23 min drive
  • Richmond Main Street Station - 14 min drive
  • Richmond Staples Mill Road Station - 14 min drive
  • Ashland Station - 15 min drive

Restaurants

  • Chick-Fil-A - 19 min walk
  • Sonic Drive-In - 3 min drive
  • McDonald's - 13 min walk
  • Starbucks - 4 min walk
  • Buffalo Wild Wings - 6 min walk
Map

About this property

SpringHill Suites by Marriott Richmond North/Glen Allen

When you stay at SpringHill Suites by Marriott Richmond North/Glen Allen, you'll be within a 15-minute drive of Short Pump Town Center. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. A spa tub and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 136 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Coffee/tea in a common area

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (300 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Refundable deposits

  • Deposit: USD 20.00 per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 5 per day
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50

Parking

  • Uncovered self parking costs USD 3.87 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Richmond Springhill Suites
Springhill Suites Marriott Richmond
SpringHill Suites Marriott Richmond North/Glen Allen Hotel
Springhill Suites Marriott Richmond Hotel Virginia Center
Springhill Suites Marriott Richmond Virginia Center
Springhill Suites Richmond
Springhill Suites Richmond Virginia Center
Springhill Suites Virginia Center
Springhill Suites Marriott Richmond Virginia Center Hotel
SpringHill Suites Marriott Richmond North/Glen Hotel
SpringHill Suites Marriott Richmond North/Glen Allen
SpringHill Suites Marriott Richmond North/Glen
SpringHill Suites riott Richm
SpringHill Suites by Marriott Richmond North/Glen Allen Hotel

Frequently asked questions

Does SpringHill Suites by Marriott Richmond North/Glen Allen offer free cancellation for a full refund?
Yes, SpringHill Suites by Marriott Richmond North/Glen Allen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SpringHill Suites by Marriott Richmond North/Glen Allen?
As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at SpringHill Suites by Marriott Richmond North/Glen Allen on Jul 2, 2023 start from $97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SpringHill Suites by Marriott Richmond North/Glen Allen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at SpringHill Suites by Marriott Richmond North/Glen Allen?
Yes, there's an indoor pool.
Are pets allowed at SpringHill Suites by Marriott Richmond North/Glen Allen?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 5 per day. Service animals are exempt from fees.
Is parking offered on site at SpringHill Suites by Marriott Richmond North/Glen Allen?
Yes. Self parking costs USD 3.87 per day.
What are the check-in and check-out times at SpringHill Suites by Marriott Richmond North/Glen Allen?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at SpringHill Suites by Marriott Richmond North/Glen Allen and nearby?
SpringHill Suites by Marriott Richmond North/Glen Allen has an indoor pool and a spa tub, as well as a fitness center and a picnic area.

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Very Good

Sana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional accommodations in dealing with staff
Mark Johnson and Tatyana Parham were very helpful in getting our booking corrected smoothly. They have been very accommodating and went out of their way to make our stay the best it could be.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Weekend stay thumbs down
Hotel seemed nice in pictures but it was clearly different when I arrived at check in. I understand buildings are old and need up keep but it seemed as if they put a bandaid on some of the problems. The door to the front lobby may require WD40 as it was loud and clanked every time it opened. Elevator #1 had a jerk every time I got on so I stuck with #2. The elevators could use some remodeling from the ceiling to the walls. The rooms were small but I understood that from the description, but they lacked a thorough cleaning (long hair in both tubs) and there was water stains on the ceiling. My room was switched due to my A/C leaking and making the carpet wet. I was switched to a double due to this and the bed was like sleeping on bricks and the toilet ran all night. 2nd shift front desk was helpful but was new and the 1st shift clerk during check out didn’t want to comp a day or a percentage due to me booking from hotels.com and offered me points. Ohh the refrigerator wouldn’t close in both rooms I thought they was a 3 star but I think someone lied. 2nd shift clerk on Sunday really tired to help but 1st shift on Monday wasn’t having it. I probably should’ve read the reviews and not look at the rating. I probably would’ve stayed somewhere else if I could’ve got a refund. Lastly you can hear everything next door.
Morris, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Janak, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Sam, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointment start to finish
Good location and decent breakfast. I rented two room at once and the rooms were dirty, dust over the headboards, carpet felt dirty and old to the touch and there were trash bags outside my room and other rooms on the 3rd floor. Checkout is at 12 PM but at 8 AM housekeeper woke me up bagging my door. Breakfast is served until 9 am. They start taking food and beverages away at 9 AM sharp while guest are still getting food. So rude! Cleaning staff stars cleaning tables and looking at you as to say “Please leave now”. Very unpleasant, unprofessional and uncomfortable. It made me and other guests feel like we were an inconvenience to the hotel staff. The price for what we got is extremely high. I have stayed at their hotel in Durango, CO and the experience was totally different. This hotel needs renovations, new carpet, furniture, bathrooms and most importantly extended breakfast hours and less unprofessional staff. Concierge folks we better to talk to. Overall I give this hotel 2 stars for location and the food which was somewhat decent. For this review and all the tips I gave you, I should be paid to stay there!!! You’re welcome.
Cleziane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient
Jodie, 1-night business trip
Verified Hotels.com guest review

6/10 Good

TV in room did not work. Elevators were also down. Uncomfortable bed.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Cathryn, 4-night trip
Verified Hotels.com guest review