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Grand Fiesta Americana Chapultepec

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In the heart of Mexico City, Grand Fiesta Americana Chapultepec offers a luxurious oasis. Treat yourself to rejuvenating spa treatments at Spa 19th, unwind with in-room WiFi and a drink from the bar or enjoy kids' meals at Azur restaurant.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Espresso maker
$228 nightly
The total price is $273
May 29 - May 30
Total with taxes and fees

Why we love this property

Business meets leisure
This hotel combines a prime business district location with indulgent spa services. After meetings, guests can enjoy massages and the 24-hour health club.
Tasty culinary choices
A restaurant and bar await with vegan, vegetarian, and locally-sourced options. Guests can start each day with buffet or vegetarian breakfast.
Spa bliss all day
Melt into total relaxation with spa treatments, couples rooms, and body therapies. A sauna, hot tub, and 24-hour health club complete the wellness journey.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(10 reviews)
  • Park view
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Park View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room, 2 Double Beds, Park View

9.0 out of 10
Wonderful
(6 reviews)
  • Park view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

View from room

Deluxe Double Room, 2 Double Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club King

Premium bedding, down comforters, pillowtop beds, minibar

Grand Club King

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club, 2 Doubles

Executive lounge

Grand Club, 2 Doubles

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club 2 Double, Park View

Executive lounge

Grand Club 2 Double, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club, 1 King Park View

Premium bedding, down comforters, pillowtop beds, minibar

Grand Club, 1 King Park View

  • Park view
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed

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  • Parking available
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9.4 out of 10, Exceptional, 5,340 reviews
$142 nightly
The price is $169
May 31 - Jun 1
Total with taxes and fees
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About the neighborhood

Map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Chapultepec Park - 5 min walk - 0.5 km
  • Avenida Presidente Masaryk - 8 min walk - 0.8 km
  • National Museum of Anthropology - 10 min walk - 0.9 km
  • Angel of Independence Monument - 15 min walk - 1.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 25 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 56 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 63 min drive
  • Mexico City Buenavista Station - 6 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • Chapultepec Station - 10 min walk
  • Sevilla Station - 14 min walk
  • Auditorio Station - 19 min walk

Restaurants

  • ‪Los Panchos - ‬1 min walk
  • ‪Sodome - ‬2 min walk
  • ‪LA NUEVA DECIMA CANTINA - ‬3 min walk
  • ‪Kung Fu Noodle - ‬1 min walk
  • ‪totte para todos - ‬1 min walk

About this property

Grand Fiesta Americana Chapultepec

When you stay at Grand Fiesta Americana Chapultepec, you'll be within a 15-minute walk of Paseo de la Reforma and Chapultepec Park. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and Mediterranean cuisine is served at Azur, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a hot tub. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Chapultepec Station is 10 minutes and Sevilla Station is 14 minutes.

At a glance

DONE

Hotel size

    • 203 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • All guests, including children, are required to present a valid government-issued ID card at check-in.
    • It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured onsite valet parking (MXN 200 per night)
    • Wheelchair-accessible parking on site
    • Limited valet parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 11 meeting rooms
  • Computer station
  • Conference space (2282 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2001
  • Television in common areas
  • 24-hour fitness center
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 41
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held showerheads
  • Magnifying mirror
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room

Room amenities

Be entertained

  • 65-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

Spa 19th has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Azur - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
BAR AZUR - This bar specializes in international cuisine and serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 610 for adults and MXN 350 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1856 per pet, per night

Parking

  • Secured valet parking costs MXN 200 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Frequently asked questions

Does Grand Fiesta Americana Chapultepec offer free cancellation for a full refund?

Yes, Grand Fiesta Americana Chapultepec does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grand Fiesta Americana Chapultepec?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of MXN 1856 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Grand Fiesta Americana Chapultepec?

Yes. Valet parking costs MXN 200 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Grand Fiesta Americana Chapultepec?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Grand Fiesta Americana Chapultepec and nearby?

Grand Fiesta Americana Chapultepec has a spa and a 24-hour fitness center.

Are there restaurants at or near Grand Fiesta Americana Chapultepec?

Yes, Azur offers Mediterranean cuisine.

What's the area around Grand Fiesta Americana Chapultepec like?

Grand Fiesta Americana Chapultepec is a short 10-minute walk from Chapultepec Station and 4 minutes' walk from Paseo de la Reforma. Travelers give top marks for the hotel's prime location.

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Reviews

Grand Fiesta Americana Chapultepec Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently great, with many guests praising its quality and variety. (10 reviews)
  • The spa offers a welcoming service and attention with an amazing experience. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
View
Breakfast
Restaurant
Food
Parks
Museums
Trip

Reviews

Verified

10/10 Exceptional

Staff and amenities were great!
View from room. Chapultepec park.
Matthew, 5-night trip
Verified

10/10 Exceptional

Great location. Close to many attractions.
Haibing, 5-night trip
Verified

10/10 Exceptional

Friendly & professional staff, appropriate for business & city tourism.
Emma Guadalupe, 5-night trip
Verified

10/10 Exceptional

Love location, very friendly staff and very clean room.
Olga, 4-night trip
Verified

10/10 Exceptional

Comfortable, excellent location and a beautiful hotel
JOANA, 4-night trip
Verified

10/10 Exceptional

Our stay at this hotel, couldn’t have been better. The service and the food was great. Definitely coming back to stay there the next time we visit Mexico City.
Freddy, 1-night trip
Verified

10/10 Exceptional

Clean room, friendly staff, convenient and safe location
Rajan, 4-night trip
Verified

10/10 Exceptional

Great place you have everything close by
Victor, 1-night trip
Verified

10/10 Exceptional

Excellent hotel, amazing location and wonderful staff. I have traveled the world and I can say this place is wonderful for your stay in Mexico City. I highly recommend it.
Mehran, 8-night trip
Verified

10/10 Exceptional

Great stay in Mexico!

Great stay at Mexico. Really nice hotel and the location is perfect.
Mauricio, 3-night trip
Verified

10/10 Exceptional

Everything stood out. Great Service!
Claudio, 4-night trip
Verified

10/10 Exceptional

This a a wonderful place to stay in Mexico City. It was very clean and in a great, safe, and central location. We had an awesome view of Chapultpec Park.
Elizabeth, 4-night trip
Verified

10/10 Exceptional

The service and the amenities were five star. They have a nice restaurant in the hotel and the breakfast lounge on the top floor has amazing view of the castle and the Chapultepec park. The staff is very helpful and always ready to serve you. The museums and the castle is at walking distance.
Hardik, 4-night trip
Verified

10/10 Exceptional

Super friendly staff. They always pointed us in the right direction and gave us options.
Room view overlooking Bosque de Chapultepec.
Brenda, 3-night trip
Verified

10/10 Exceptional

Definitely worth visiting

Everyone was very helpful and incredibly friendly. The hotel is also very well located.
Phil, 3-night trip
Verified

10/10 Exceptional

The staff was AMAZING. Best level of service received in CDMX.
Jonathan, 4-night trip
Verified

10/10 Exceptional

Our roomaid organized our toiletries perfectly. Clean less was a perfect 10
Andres, 2-night trip
Verified

10/10 Exceptional

Clean clean clean and the service is TOP
Luisa, 3-night trip
Verified

10/10 Exceptional

The spa is amazing. The bar is on point
EMUEJEVOKE, 5-night trip
Verified

10/10 Exceptional

Very kind staff and comfortable room
Stephanie, 4-night trip
Verified

10/10 Exceptional

Very nice and accomodating staff!
Joshua, 1-night trip
Verified

8/10 Very good

I really like this hotel and found a location to be quite convenient. We were there for day of the dead and it was a great experience staying here. We really enjoyed that time of year in a celebrations, but expect huge crowds and if you’re planning to visit book in advance. The museum and the castle and the park are very close. What I loved most about the hotel was the bed. It was on the firm side and very comfortable.
chrisitan, 4-night trip
Verified

10/10 Exceptional

17th floor room facing Chapultepec Park. FANTASTIC room. Everything SUPER CLEAN. Great service!!!!!!!!! Hotel food and restaurant were great. We were so very happy with this hotel experience!!!
Mr Llerena, 6-night trip
Verified

10/10 Exceptional

What truly stood out was the professionalism of the staff—attentive, polished, and genuinely hospitable from start to finish. The room itself was superior in every sense, hitting all the right points for comfort, design, and quality. The attention to detail was impressive: high-quality fixtures throughout, a beautifully designed bathroom, and thoughtful amenities that elevated the experience. Even small touches—like the quality of the laundry bag, the robe, and the slippers—felt intentionally premium and made a difference. The mattress and pillows were absolutely perfect, delivering some of the best sleep I’ve had while traveling. Daily refreshed water bottles and a well-stocked bar were a consistent “wow” factor that never went unnoticed. This property delivers true luxury through details, comfort, and exceptional service. Highly recommended.
Helena, 2-night trip
Verified

10/10 Exceptional

The service provided by the front desk staff was truly outstanding. Their professionalism and attentiveness were evident throughout our entire interaction. They were highly efficient and resolved all our inquiries with remarkable skill. We felt very well taken care of by their exceptional demeanor. Their positive attitude significantly enhanced our experience. The service provided on the breakfast floor was outstanding. The personnel demonstrated a remarkable level of attentiveness. They consistently ensured that all of our needs were met with efficiency and courtesy. It was a pleasure to experience such dedicated service. This level of professionalism significantly enhanced the morning dining experience.
Armando Junior, 1-night trip