All hotels in Port Antonio, Jamaica
1 room, 2 adults
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Jamaica Palace Hotel, Port Antonio

3.5 stars
WilliamsfieldPort AntonioPortlandJamaica
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2.8 / 5
Amenities
Great amenities
Comfort
Rather comfortable
Room
Room is all right
Vibe
Vibe is not too good
13See all 13 Hotels.com reviews
From 79 reviewsTripAdvisor Traveller Rating

Jamaica Palace Hotel, Port Antonio

from $145
  • Junior Suite, 1 King Bed
  • Junior Suite, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Junior Suite
  • Junior Suite, 2 Queen Beds
  • Suite, 1 King Bed
  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
The check-in location differs from the property location. To check in, go to Williamsfield

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Jamaica Palace
  • Jamaica Palace Hotel
  • Jamaica Palace Hotel Port Antonio
  • Jamaica Palace Port Antonio
  • Palace Hotel Jamaica
  • Palace Jamaica

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Cribs/Infant beds are available for USD 20 per night

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Spa treatment room(s)
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Garden
  • Picnic area

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Yard
  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Jamaica Palace Restaurant - Overlooking the garden, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Personal motorized watercraft on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Jamaica Palace Hotel, Port Antonio’s small print

Also known as

  • Jamaica Palace
  • Jamaica Palace Hotel
  • Jamaica Palace Hotel Port Antonio
  • Jamaica Palace Port Antonio
  • Palace Hotel Jamaica
  • Palace Jamaica

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Cribs/Infant beds are available for USD 20 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.8 /5 from 13 reviews

Jamaica Palace Hotel, Port Antonio
Good3.0 / 5
Nice place, medium bedroom and wonderfull people,
The most importan is the location, its perfect for make tours, the breakfast perfect, nice people
2 night romance trip
Jamaica Palace Hotel, Port Antonio
Poor1.0 / 5
Not worth the visit
Did not stay. Checked in a realized that the hotel smell of mold and mildew. Went to the lobby's restroom which was also not updated and floors seemed to be mildew.
2 night family trip
Jamaica Palace Hotel, Port Antonio
Excellent4.0 / 5
A comfortable, convenient place to stay
I enjoyed the comforts of the Jewel. I'm not sure whether it's typical of all all-inclusive places in the Caribbean, this being my first stay at one, but it's rather touristy.
2 night trip
Jamaica Palace Hotel, Port Antonio
Outstanding5.0 / 5
Beautiful grounds
The hotel is in a beautiful, well-manicured, lush setting. Check in was easy as well as check out. The wait staff was extremely friendly. There was one manager who was a bit rude. But, the pool area and the view were fantastic. It was a great place to hang by the pool. The birds were a lot of fun.
3 night family trip
Jamaica Palace Hotel, Port Antonio
Good3.0 / 5
DISAPPOINTED BUT HAS POTENTIAL
First impression counts, and our greeting was not welcoming, I was actually shocked. My wife and I only stayed because there was a party we were attending nearby, otherwise unfortunately we will not stay at this hotel. Upon check-in we were given no information about the room, facility, services, wifi code, nothing, in fact, the person who checked us in works in the accounts department and she was not happy to check us in. We had to explain to her about putting a credit card on file for incidentals/food bills etc. We basically had to ask for the information as we know what to expect when staying at hotels. Got to the room, no room phone/door signs and the A/C was too small for the room, took a few hours to cool down. The property is beautiful it just needs a lot of maintenance. Our only good experience were the staff working in the restaurant especially "Mr. James". They were polite, friendly and very helpful. The breakfast was better than expected, but overall not recommended for tourists!
2 night romance trip

See all reviews

Jamaica Palace Hotel, Port Antonio

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