Guests
All properties in Port Antonio, Portland, Jamaica

Jamaica Palace Hotel

3.5-star hotel in Port Antonio with outdoor pool and restaurant

  • Free local cuisine breakfast, free WiFi, and free parking

Property renovations and closures

  • This property is closed from November 6 2020 to March 31 2022 (dates subject to change).

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Outdoor Pool
  • Pool
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1 / 77Pool
Williamsfield, Port Antonio, Portland, Jamaica
8.6.Fabulous.
  • This place is incredible. We had a negative experience with another hotel nearby and…

    Mar 17, 2020

  • The staff at Jamaica Palace were very pleasant and friendly however, they totally did not…

    Feb 19, 2020

See all 32 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 80 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Terrace

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Free toiletries
  • Garden

What’s around

  • Blue Lagoon - 2.8 mi / 4.6 km
  • Port Antonio Square - 3.7 mi / 5.9 km
  • Musgrave Market - 3.7 mi / 6 km
  • Errol Flynn Marina - 3.8 mi / 6.2 km
  • Winnifred Beach - 4.3 mi / 6.9 km
  • Blue and John Crow Mountains National Park - 18.5 mi / 29.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Suite, 1 King Bed
  • Royal Suite, 1 King Bed

What’s around

Landmarks

  • Blue Lagoon - 2.8 mi / 4.6 km
  • Port Antonio Square - 3.7 mi / 5.9 km
  • Musgrave Market - 3.7 mi / 6 km
  • Errol Flynn Marina - 3.8 mi / 6.2 km
  • Winnifred Beach - 4.3 mi / 6.9 km
  • Blue and John Crow Mountains National Park - 18.5 mi / 29.8 km

Getting around

  • Norman Manley Intl. Airport (KIN) - 133 min drive
map
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Williamsfield, Port Antonio, Portland, Jamaica

At a glance

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free local cuisine breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair accessible

Languages Spoken

  • Arabic
  • English
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Yard
  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Patio

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 32-inch TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Jamaica Palace Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Jamaica Palace Restaurant - Overlooking the garden, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

Also known as

  • Jamaica Palace
  • Jamaica Palace Hotel
  • Jamaica Palace Hotel Port Antonio
  • Jamaica Palace Port Antonio
  • Palace Hotel Jamaica
  • Palace Jamaica
  • Jamaica Palace Hotel Hotel
  • Jamaica Palace Hotel Port Antonio
  • Jamaica Palace Hotel Hotel Port Antonio

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Jamaica Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from November 6 2020 to March 31 2022 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in is available.
  • Yes, Jamaica Palace Restaurant offers Caribbean cuisine and garden views. Nearby restaurants include Woody's (9-min walk), Mille Fleurs Restaurant (15-min walk), and Gazebo Cook Shop (2.7 mi).
  • Have fun with nearby activities like hiking, mountain biking, and parasailing. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Had a great stay at Jamaica Palace while visiting the wonderful beaches in the area. The staff at the hotel were very attentive and did everything they could to make us comfortable and welcome. The food was excellent and better than the typical all inclusive hotel. The hotel had a lot of interesting art work. The grounds were beautiful and the parrots interesting.

    Bruce, 2 night romance trip, Feb 17, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The palace hotel was very clean and staff was nice in professional!!

    3 night romance trip, Feb 7, 2020

    Verified Travelocity guest review

  • 10.0.Exceptional

    I had an absolutely wonderful time at the Jamaica Palace Hotel. I have been coming to Port Antonio for years and I cannot stay at any other hotel except the Jamaica Palace Hotel. It is the absolute BEST in the area and in the world. Staff and management were so friendly, welcoming and knowledgeable. The manager Freddy is so lovely. He is exceptionally friendly, kind and warm. He really made my experience here even better. The rooms are beautiful and the amenities are amazing. This hotel is truly a palace and the staff and management treat you like royalty. Having worked in the customer service industry for years, I commend all of the staff and especially their leader Freddy, on an amazing 5-star experience. All of the staff are well-trained and know how to do their jobs to perfection. I highly recommend this hotel to anyone who is traveling to the Port Antonio area. This hotel has something for everyone and you will be treated like royalty. Thank you so much Freddy and Jamaica Palace staff for making my stay in Port Antonio an amazing experience.

    15 night trip, Jan 26, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Property is well kept, beautiful decor. General manager was friendly.

    Carol, 1 night trip, Jan 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was very fei3ndly and accommodating. We actually was given a free upgrade and was allowed to choose from 4 rooms. It was very central in the town and the grounds were well kept. I would recommend this property

    Dorrett, 2 night romance trip, Dec 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Karlene and Company

    My husband and I were not new to Jamaica Palace, so we took our cousins to introduce them to Portland via Jamaica Palace, and they loved it!!!

    Karlene, 1 night trip, Nov 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Hotel

    My trip to Jamaica was amazing greatly because of my stay at Jamaica Palace. It is one of the best hotel in Port Antonio. The view is amazing and the staff is warm and welcoming! I will definitely book there again next time I visit Jamaica.

    ROSELINE, 3 night family trip, Nov 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff was courteous and professional especially the bartender Yanique (I hope I spelled her name correctly). They made us feel welcome and ensured that all the available amenities was to our satisfaction. The breakfast was very delicious, I would like to commend the chef. The room was satisfactory and the property overall was well kept. A special thank you to the manager’s wife for suggesting places of interest in the Port Antonio area. We had a great time. Jamaica Palace Hotel it was our pleasure. We hope to return soon and we have definitely recommended your hotel to friends already.

    Michelle, 2 night romance trip, Sep 23, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    property management willing to interact and note any concerns. meals could have greater variety. Yaneek and Chandeler at the restaurant were very pleasant and attentive

    3 night romance trip, Aug 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    My stay there was very relaxing and i love the decor of my room. The staffs was very pleasant and welcoming, i fell in love with 3 person there.. Fred, yanique and the older lady in the dining area(i can't remember her name). Sorry im not that good with names. 1 issue i have is they need more jamaican dish on the menu. Looking forward to my next stay there

    4 night family trip, Jul 18, 2019

    Verified Expedia guest review

See all 32 reviews