Hotel Unic Renoir Saint Germain, Paris

Hotel director was rude and unfriendly. Lobby has overwhelming odor suspicious of pesticide spray. There is black mold on the bathroom ceilings, showers, and walls. Shower curtains are rotting off of the rods. We had reserved 3 rooms and when we arrived they sent us to their other property down the street which was worse. Rooms are completely outdated and there are holes in the bathroom walls. Air conditioning was turned off and when we asked for it to be turned on, the rude Director told us we should be outside enjoying Paris and not spending time inside. There is constant noise outside that you must listen to because if you close the windows, you will suffer from the black mold exposure. Big problem is no smoke/fire alarms on the guest floors and halls poorly or absent lighting. We picked free cancellation and the hotel charged the full amount and Hotels.com would not honor a cancellation. I would never recommend this hotel to anyone. Any negative review you read should be taken very seriously.

Unfortunately, we only stayed for one night as air conditioning was not good at all. Temperature was hot and we could not sleep. This hotel is great for someone who likes the heat. Staff were very helpful

Just.Do.Not.Stay.Here. Period. My stay was a nightmare. From the very beginning to the check-out. So let me repeat: Just.Do.Not.Stay.Here. Period.

This is a scam. They are selling you a room with a big discount at the 4 stars Hotel Unic Renoir. And when you show up there, the front desk tells you that 'No, you've been booked in to the other hotel' of the group which is a few yards away and simply named Hotel Renoir (without the Unic - You will understand why). So not only you've been misled in your booking by Hotels.com but your stay in the 1-2 stars hotel turns out to be a nightmare. Arrived late, the front desk refused to help us settle in the room. I was alone with 2 kids. There was missing one bed. The guy did not want to provide another one (I specifically requested a sleeping for 3). The aircon was not working and we had the feeling to be in an oven. The guy did not want to change us to another room. He also refused to give me the WiFi password (Free WiFi was advertised). I had to go back to the Unic Hotel to complain to the front desk so someone came with me and they both had an argument. We finally got a 3rd bed, with the sheets and cover thrown on it. Our mission was to set the bed up. We could barely sleep as we could hear all what was happening in the other rooms around ours (up, down, left, right...).

The people who worked reception were wonderful. They helped us with very useful information to make our visit enjoyable. The room had air conditioning and a small balcony overlooking the street. The street has many creperies and the hotel is located in an area with good shops and is close to the Gare de Montparnasse (to travel to Versailles).