Masaya Medellin

Photo gallery for Masaya Medellin

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Outdoor pool
Superior Double or Twin Room | Free WiFi, bed sheets
Comfort Suite | Free WiFi, bed sheets
Comfort Suite | Free WiFi, bed sheets

Overview of Masaya Medellin

Masaya Medellin

2.5 star property
El Poblado hostel with 2 restaurants and 2 bars/lounges

10.0/10 Exceptional

3 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Restaurant
  • Bar
  • 24/7 front desk
Map
43a1 Cl. 8, Medellín, Antioquia, 050022
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Coffee shop/cafe
  • Airport drop-off service
  • 24-hour front desk
  • Self-serve laundry
  • Luggage storage
  • Locker space
Feel at home
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Outdoor swimming pools

Choose dates to view prices

About this area

What's nearby

  • In El Poblado
  • Lleras Park - 6 min drive
  • Santafé Mall - 10 min drive
  • Botero Plaza - 19 min drive
  • Arvi Park - 71 min drive

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 41 min drive
  • Poblado Station - 12 min walk
  • Airport drop-off service

About this property

Masaya Medellin

Hostel in the heart of El Poblado
Consider a stay at Masaya Medellin and take advantage of an airport drop-off service, a coffee shop/cafe and laundry facilities. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 bars.
Additional perks include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), a lift and a 24-hour front desk
  • Luggage storage
Room features
All guest rooms at Masaya Medellin include amenities, such as complimentary wireless Internet access.
Extra conveniences in all rooms include:
  • Showers and shampoo

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 41 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport drop-off (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Sign language-capable staff
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of COP 2 per person (approximately)
  • Airport shuttle service is offered for an extra charge of COP 80000 per person

Children & extra beds

  • Airport shuttle service for children up to age 2 costs COP 0
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Property registration number 93095

Also known as

Masaya Hostels Medellin
Masaya Medellin Medellín
Masaya Medellin Hostel/Backpacker accommodation
Masaya Medellin Hostel/Backpacker accommodation Medellín

Frequently asked questions

Does Masaya Medellin offer free cancellation for a full refund?
Yes, Masaya Medellin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Masaya Medellin?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Masaya Medellin?
Yes, there's an outdoor pool.
Are pets allowed at Masaya Medellin?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Masaya Medellin?
Sorry, there's no on-site parking at Masaya Medellin.
Is an airport shuttle service offered by Masaya Medellin?
Yes, a shuttle from the hotel to the airport is available. The charge is COP 80000 per person.
What are the check-in and check-out times at Masaya Medellin?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Masaya Medellin and nearby?
Masaya Medellin has 2 bars and an outdoor pool.
Are there restaurants at or near Masaya Medellin?
Yes, there are 2 on-site restaurants. Nearby restaurants include El Zorro & La Gitana (3-min walk), El Aguacate (3-min walk) and Herbario (4-min walk).
What's the area around Masaya Medellin like?
Masaya Medellin is in El Poblado, a short 7-minute walk from Lleras Park and 19 minutes' walk from Santafé Mall.

Overall score and ratings

10.0

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

9.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

My new spot every time I'm in Medellin
Amazing Hotel/Hostel! Every member of the staff was pleasant to deal with. From the front desk to the housekeeping to the restaurant and bar....everyone greeted me with a smile and was extremely friendly. My room was clean and spacious as well. The rooftop bar is probably the best in the city!
Dwane, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wohlfühlatmosphäre
Es herrscht eine super Atmosphäre. Alle Angestellten sind hilfsbereit und gut gelaunt. Der rooftop bietet einen fantastischen Ausblick.
Julia, 1-night trip
Verified Hotels.com guest review