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Country Inn & Suites By Carlson Big Flats (Elmira), Horseheads

2.5 stars
105 E Mall RdHorseheadsNY14845United States of America, ‏855-239-9401
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Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Food
Delicious food
Breakfast
Tasty breakfast
534See all 534 Hotels.com reviews
From 339 reviewsTripAdvisor Traveller Rating

Country Inn & Suites By Carlson Big Flats (Elmira), Horseheads

Hotel Info: 855-239-9401

from $82
  • One Queen Bed Non-Smoking Accessible
  • Guest Room, 2 Queen, Accessible, Non-Smoking
  • Guestroom 1 Queen Non Smoking
  • Two Queen Beds Non-Smoking Accessible
  • King, Suite, Non Smoking
  • Guest Room, 2 Queen, Non-Smoking
  • Standard room
  • Guest Room, 1 Queen, Accessible, Non-Smoking
  • Guest Room-2 Queen-Non Smoking
  • Room, 2 Queen Beds
  • Suite, 1 Bedroom, Non Smoking
  • Guest Room, 1 Queen, Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Optional extras

Rollaway beds are available for USD 10.00 per night

In the hotel

Food and drink
  • Free full breakfast daily
  • Snack bar/deli
Things to do
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Conference space size (feet) - 192
  • Conference space size (meters) - 17
  • One meeting room
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping

Country Inn & Suites By Carlson Big Flats (Elmira), Horseheads’s small print

Optional extras

Rollaway beds are available for USD 10.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 534 reviews

Country Inn & Suites By Carlson Big Flats (Elmira), Horseheads
Fair2.0 / 5
Don't stay here!
Room had cheap furniture and the head board was bolted to the wall. Room was really small no refrigerator or microwave. Only one ice machine in the entire hotel and it was broken. The breakfast was terrible no fresh fruit or yogurt. People out side the hotel with kids screaming and people drinking at 4 pm on a Monday. Check in was slow and the hotel looks understaffed. For the money find yourself a better hotel this place is a dump.
1 night business trip
Country Inn & Suites By Carlson Big Flats (Elmira), Horseheads
Excellent4.0 / 5
Clean. Service is slow.
Clean. Service was slow, but polite.
1 night family trip
Country Inn & Suites By Carlson Big Flats (Elmira), Horseheads
Excellent4.0 / 5
Very satisfactory.
This was our third stay at this hotel. The rooms are on the small side but very clean and comfortable. The breakfast includes both hot and cold items as well as hot oatmeal and make your own Belgian waffles. I also want to say a few words about Alicia who welcomed us and checked us in. She was just the right combination of professional and friendly. I have never felt the need to make a comment about the hotel staff; however, Alicia definitely needs to be recognized for her contribution to our positive visit.
2 night family trip
Country Inn & Suites By Carlson Big Flats (Elmira), Horseheads
Outstanding5.0 / 5
Stay at Country Inn and Suites
We enjoyed our stay here! The staff go out of their way to help you, the fresh cookies, free breakfast, and rocking chairs out front are a nice touch.
1 night family trip
Country Inn & Suites By Carlson Big Flats (Elmira), Horseheads
Excellent4.0 / 5
Good stay can be better
Stay was good. I really want to appreciate the person (sorry forgot her name) in the pantry who made us hot coffee when we arrived at 6 PM and helping warm the milk couple of times for my toddler son. Overall stay was good but just couple of issues that management can take a look 1. Room had a moist stench when we got in. 2. No or slow Wifi. Advertised free wifi but I tried many times would not connect or go past login page. 3. The breakfast area should be little bigger with few extra tables. Sunday morning with all families getting down to eat at 8-9 this place was crowded with folks standing and eating. Again the person in the pantry was awesome. She kept refilling as soon as things got over. She is awesome.
1 night family trip

See all reviews

Country Inn & Suites By Carlson Big Flats (Elmira), Horseheads

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