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All properties in Heidelberg, Germany
1 room, 2 adults

NH Heidelberg, Heidelberg

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Bergheimer Str. 91, Heidelberg, BW, 69115, Germany

4-star hotel with 2 restaurants, near Heidelberg Castle
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
WiFi
Good internet service
Breakfast
Tasty breakfast
Location
Great location
Value
Value for money could be better

NH Heidelberg, Heidelberg

from $75
  • Standard Room
  • Junior Suite
  • Standard Room, Terrace
  • Superior Room (New Style)
  • Superior Room
  • Superior Room (Extra Bed 2 adults + 1 child)
  • Superior Room (Extra Bed 3 adults)
  • Family Room
  • Family Room (2 adults + 2 children)
  • Standard Room (New Style)

What’s around NH Heidelberg, Heidelberg

Landmarks

  • In Bergheim
  • Heidelberg Castle - 30 min walk
  • Neckarwiese - 18 min walk
  • University of Heidelberg New Campus - 20 min walk
  • Botanischer Garten der Universitaet Heidelberg - 21 min walk
  • Neue Universitaet - 22 min walk
  • Heidelberg University Library - 22 min walk
  • University of Heidelberg Old Campus - 22 min walk

Getting around

  • Mannheim (MHG) - 13 min drive
  • Heidelberg Central Station - 11 min walk
  • Heidelberg-Weststadt/Südstadt Station - 17 min walk
  • Heidelberg-Altstadt Station - 5 min drive
  • Heidelberg Seegarten Tram Stop - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 174 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking (limited) *

  • Car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 16
  • Conference space
  • Conference space size (feet) - 355
  • Conference space size (meters) - 33
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2001
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Languages Spoken
  • English
  • French
  • German
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Gallo NerO - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

NH Heidelberg, Heidelberg’s small print

Also known as

  • Hotel NH Heidelberg
  • Heidelberg Nh Hotel
  • NH Heidelberg Hotel
  • NH Heidelberg Heidelberg
  • NH Heidelberg Hotel Heidelberg

Policies

Guests must contact this hotel in advance to reserve a crib (infant bed)/rollaway bed. please contact the property using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge of EUR 10 (subject to availability)

Self parking costs EUR 24.00 per night

Rollaway beds are available for EUR 25.0 per night

Breakfast costs between EUR 13 and EUR 32 per person (approximately)

Pets are allowed for an extra charge of EUR 20 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 416 reviews

Very Good 8.0
Great Location
We booked the family room and it was just perfect. It was an oversized room and they brought in two rollaway beds. There was enough room for us without us running into each other all the time. The hotel was fully booked, and we had issues with one of our roll-away beds. The bed was missing 3 slats under the bum area, which makes it unsupported in that area. If you have a heavy bum, it falls through. We asked to have a replacement, but the woman at the front desk said we can’t help. We are out. Another thing we noticed is that the front desk was usually busy. Some of the front desk staff were super helpful, and some were not. Leon and Dante were absolute stars in my book. Thank you both for your help! You helped make our stay pleasant. The breakfast at the hotel had so many choices and was fresh. It was worth doing breakfast here. Dinner- if you do get a chance, please eat at Gallo Nero, right next door. The Italian restaurant was simply divine. My children could not get enough and we ate there 2 nights in a row. Pasta, pizza, salads, yum yum. It was a total hit for us. The hotel has a close location to the old city. It is just down the road with a 10-15 minute walk. It was perfect. Easy to get to and a nice leisure safe walk. We were also able to walk to the Zoo. That was slightly longer with a 20 minute walk, but easily doable. We took the bus back which was easy too The welcome refreshment needs to be updated more frequently.
Dawn, us2 night family trip
Good 6.0
I have been there a lot over the years, but overall the property seems a bit tired and reminds me of the Deutsche Bundesbahn: Airconditioning does not work well, elevators 1/2 out of service, TV not working (and no technician in house) and overworked personnel with occasional long lines at reception making even simple tasks like stamping a parking ticket a chore. Property needs some attention.....
Armin, us3 night business trip
Fair 4.0
No longer a nice hotel - 2 star at best
We used to stay at this hotel regularly, but it has become incredibly run down. We stayed 2 separate times during a recent trip for a family wedding and the only elevator serving the rooms side of the hotel was broken during both stays. They did not offer any assistance pulling luggage up the stairs. During our second stay, the air conditioning was broken in the large family suite room we had booked. The main reason we stayed in this hotel, during this trip, was because we wanted to sleep with AC. We did end up being moved to a much smaller, somewhat cooler room eventually. Sadly we had already paid for a family suite and that is extra money I’ll never see back. The attitude I had to put up with from the “gentleman” at the front desk in order to get to a room with somewhat working air pretty much ruined my stay. This hotel is priced similarly to much nicer hotels, but is no longer of the same quality as those other hotels. I will never stay here again as the service was terrible when we asked for help with our AC issue. I would prefer the holiday inn
Michelle, us1 night family trip
Very Good 8.0
Skip the breakfast if not included in your stay
The room was good and the hotel was clean. The AC had trouble cooking the room; however it was in the high 90’s. The location requires a tram ride to the historic center. My only complaint is not telling me the cost of the breakfast upon check in; we were shocked by the 25 Euro price.
Susan, us2 night family trip
Fair 4.0
Uncomfortable Hotel
The staff was not very friendly. They placed us in a smoking room when we requested non-smoking. They gave us new rooms but reassigned one of the rooms before we could get our luggage out. The rooms were hot and the air was not on, so they said they would send a technician. They told us this a couple of times. They did not send anyone and we found that night that the air was out in the entire hotel and because it was a holiday they could not get it serviced. Why didn’t they say that at the beginning? The shower head was broken in one of our rooms. The technician they sent did not fixed it only straightened it upright. They never did get the air repaired so we had very hot and uncomfortable nights. The servicing of the room while we were out was a joke. All they did was empty the garbage and straighten the bed. All of us would be very hesitant to stay at another NH Hotel again.
Pamela, us2 night family trip

NH Heidelberg, Heidelberg

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