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Allegro Playacar - All Inclusive, Playa del Carmen

3.5-star3.5 stars
Lote Hotelero No. 7Playa del CarmenQROO77710Mexico

Playa del Carmen beachfront resort with 5 restaurants, pool bar
  • Free parking
Beautiful beach
Great location
Value for money
Fairly good value for money
More comfort would be nice
288See all 288 reviews
From 5,889 reviewsTripAdvisor Traveller Rating

Allegro Playacar - All Inclusive, Playa del Carmen

from $180
  • Superior Room - Exp
  • Superior Single Room
  • Superior Premium Room
  • Superior Single Room (Premium)

At a glance

Key facts

Hotel size

  • This hotel is arranged over 2 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)


  • Pets not allowed


  • WiFi in public areas *

  • WiFi in rooms *



  • Airport drop off (available 24 hours) *


  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 5 restaurants
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Outdoor tennis court
  • Spa services on site
  • Basketball on site
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Golfing nearby
  • Parasailing nearby
  • Swim-up bar
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 38
  • Garden
  • Terrace
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and local beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Tennis
  • Volleyball

  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

  • Onsite entertainment and activities

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Tennis racquets
  • Premium food items
  • Premium and/or non-domestic beverages
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities


Topaz - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

O Sole Mio - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Cielito lindo - Overlooking the pool, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Snack and grill - Overlooking the pool, this buffet restaurant specializes in local and international cuisine and serves lunch only. Open daily.

Fuji - This restaurant specializes in sushi and serves dinner only. Reservations are required.


On Site

  • Outdoor tennis court
  • Basketball on site
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site


  • Golfing nearby
  • Parasailing nearby

Allegro Playacar - All Inclusive, Playa del Carmen’s small print

Also known as

  • All Inclusive Allegro Playacar
  • Occidental Playacar
  • Playa Del Carmen Allegro
  • Allegro Playacar Resort All Inclusive Playa del Carmen
  • Allegro Playacar Resort All Inclusive
  • Allegro Playacar Playa del Carmen
  • Allegro Playacar All Inclusive Playa del Carmen
  • Allegro All Inclusive
  • Allegro Playacar
  • Allegro Playacar All Inclusive
  • Playacar Allegro
  • Allegro Playa Del Carmen
  • Allegro Playacar Occidental
  • Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
  • Occidental Allegro Playacar Hotel Playa Del Carmen


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 550 per person

WiFi is available in guestrooms for MXN 10 USD per day (rates may vary)

WiFi is available in public areas for MXN 220 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Allegro Playacar - All Inclusive, Playa del Carmen


  • In Playacar
  • Playacar Golf Club - 3 min walk
  • Playa del Carmen Maritime Terminal - 26 min walk
  • Yucatek Divers - 28 min walk
  • Central Square - 33 min walk
  • Nuestra Senora del Carmen Catholic Church - 34 min walk
  • Quinta Alegria - 37 min walk
  • Pier Navega - 42 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
  • Free self parking
  • Airport drop-off service

Recent reviews

Good 7.8 From 288 reviews

Allegro Playacar - All Inclusive, Playa del Carmen
Phat hotel😜
Place is off the hook😀
Alexander, us2 night trip with friends
Allegro Playacar - All Inclusive, Playa del Carmen
Beyond Awesome!!
The staff here is so amazing. The customer service was great! Ask for Martha in the conceirge area. The food was very good. The problem most people have with all inclusives is that the food is usually nothing amazing, not the case here. We ate in the ala carte and Mexican restaurants, great selection and tasty food. Also, these people go out of their way to help you. There was cocktail reception our first night and Victor, one of managers said, if there is a problem let us know before you go so we can make it right. We were so impressed we actually brought a vacation club. Give them a try you will not be disappointed. There are not any hidden fees; a great value. What you on is all you pay! Great drinks with wonderful bartenders that are not shy on the alcohol! Very nice beach; no swim shoes needed.
Nicole, us1 night family trip
Allegro Playacar - All Inclusive, Playa del Carmen
Very Good8.0
We had a great time, food is good, place is clean. There is no free wifi, they should offer it for free.
ferdinand, us2 night trip with friends
Allegro Playacar - All Inclusive, Playa del Carmen
Worst all-inclusive in the Riviera Maya
Save your money and stay ANYWHERE else! my children were in building 56 and they put us into 24, absurd. When I complained that I was not given a superior deluxe they left two cans of beer in front of the TV (the mini bar) Room was terrible. Seriously there was a water filled pit in front of it with a rope around it. Standing water + humidity= mosquitos and a lot of the. Food was worse than a cheap summer camp. Refried beans and rice for every meal. Lunch was the same every day (hot dogs, hamburgers, pasta). plastic utensils for dinner. Location and wait staff were refreshing, but front desk is pathetic. Save your money and stay anywhere else. Not much to do for the kids, just two swimming pools. WE have stayed at all-inclusives at least three times a year for the past 18 years, this was the worst, and the management just didn't seem to care.
thomas, us5 night family trip

See all reviews

Allegro Playacar - All Inclusive, Playa del Carmen

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