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Regal Riverside Hotel, Sha Tin

4 stars4 stars
34-36 Tai Chung Kiu RoadSha TinHong Kong
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Good3.6 / 5
Room
Room is all right
Location
Great location
Value for money
Best value for money
Vibe
Awesome vibe
1975See all 1,975 Hotels.com reviews
From 1,435 reviewsTripAdvisor Traveller Rating

Regal Riverside Hotel, Sha Tin

from $77
  • Deluxe Room, Mountain View
  • Quadruple Room
  • Family Quadruple Room, Mountain View
  • Executive Club Double Room
  • Superior Room
  • Family Room, Mountain View
  • Presidential Suite
  • Triple Room
  • Executive Suite
  • Premier Room
  • Family Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 1,138 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Self parking (limited) *

Offsite

  • Area shuttle *

  • Theme park shuttle *

Also known as

  • Hotel Regal Riverside
  • Regal Riverside Hotel Hong Kong
  • Regal Hotel Riverside
  • Regal Riverside
  • Regal Riverside Hotel
  • Regal Riverside Hotel Sha Tin
  • Regal Riverside Sha Tin
  • Riverside Regal
  • Riverside Regal Hotel
  • Regal Riverside Hong Kong

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: HKD 1000.00 per night (for guests under 18 years old)

Optional extras

Early check-in can be arranged for an extra charge

Self parking costs HKD 200 per day with in/out privileges

Buffet breakfast is offered for an extra charge of HKD 262 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of HKD 130 per person (one way)

Airport shuttle for children between the ages of 12 and 18 costs HKD 130.00 (one-way)

Area shuttle and theme park shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 8 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 14
  • Conference space
  • Meeting rooms 13
  • Conference space size (feet) - 5909
  • Conference space size (meters) - 549
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1986
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

OM Spa & Fitness Centre - this luxurious spa facility features a contemporary modern style of interior design incorporating Thai elements. Private spa rooms, extensive spa packages, and couples massage are available to ease tiredness and tension.

Dining

Leau Restaurant - This restaurant serves breakfast, lunch, and dinner.

Avanti Ristorante - This restaurant serves lunch and dinner.

Aji Bou Izakaya - This restaurant specializes in sushi and serves dinner only.

Regal Court - This fine-dining restaurant serves lunch and dinner.

Vi - This restaurant serves lunch and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Regal Riverside Hotel, Sha Tin’s small print

Also known as

  • Hotel Regal Riverside
  • Regal Riverside Hotel Hong Kong
  • Regal Hotel Riverside
  • Regal Riverside
  • Regal Riverside Hotel
  • Regal Riverside Hotel Sha Tin
  • Regal Riverside Sha Tin
  • Riverside Regal
  • Riverside Regal Hotel
  • Regal Riverside Hong Kong

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: HKD 1000.00 per night (for guests under 18 years old)

Optional extras

Early check-in can be arranged for an extra charge

Self parking costs HKD 200 per day with in/out privileges

Buffet breakfast is offered for an extra charge of HKD 262 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of HKD 130 per person (one way)

Airport shuttle for children between the ages of 12 and 18 costs HKD 130.00 (one-way)

Area shuttle and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 1975 reviews

Regal Riverside Hotel, Sha Tin
Good3.0 / 5
Good Breakfast, Bad Service
This is the second time I've stayed at this hotel. I thought the first time, the service was meh, but I wanted to come back for that breakfast (which is good enough reason to stay here.) The concierge was probably the rudest person I had to deal with. The person who, I assume, was his apprentice was trying to be nice, but every time I had a question the concierge cut him off and responded with one word answers. And instead of offering alternative suggestions, he just continued the YES of NO responses. I stayed for 6 days, and this happened like 3 times. Unacceptable. Also you can only have two devices connected to the wifi at a time (and no you can't disconnect and reconnect another one. You have to wait 24 hours).
5 night trip with friends
Regal Riverside Hotel, Sha Tin
Poor1.0 / 5
Disgusting! Filthy! Worn Out! Turn Back Now!
This place was over 100 USD and they should have given me my money back! Dirty hair, dust, crumbs, rusty fixtures, filthy worn out painted surfaces, unknown filth on the walls in bathroom and bed area, scuffed floors, worn out tiles, outdated furnishings, amenities were scarce if they existed. The only things clean were the sheets and towels, although those were old ones too. The blow dryer was hardwired so far under the sink, you could barely stand up to have the cord reach your head. It's 2017 people, please remodel your place from 1991! Adapt to the market or find more reviews like this. A stay at a hostel in TST at least provides sanitary living conditions and free coffee!
1 night trip
Regal Riverside Hotel, Sha Tin
Good3.0 / 5
Convenient for the ShaTin area
The room needed renovation
3 night business trip
Regal Riverside Hotel, Sha Tin
Good3.0 / 5
Some other hotel staff don't speak English well. No complimentary breakfast. Far from the airport.
1 night trip
Regal Riverside Hotel, Sha Tin
Fair2.0 / 5
Dirty bathrooms with mold
The outside , reception area was ok but the corridors had strong moldy smell and The bathroom was dirty with mold on the walls, shower curtain and floor matt, the smell was awful and nauseating. The shower head also had a black film probably mold and the taps were broken. We asked to change the room and was given a different room which was slightly better but still not clean to the standard. We had to manage and deal with it. We were not compensated in any way for this inconvenience. Drinking water was not provided in the last 3 days of our stay. Disappointed- we will not recommend this hotel to anyone.
4 night family trip

See all reviews

Regal Riverside Hotel, Sha Tin

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