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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Royal Hideaway Playacar All Inclusive - Adults only, Playa del Carmen

4.5-star4.5 stars
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710, Mexico

All-inclusive beachfront property with spa, near Quinta Avenida
  • Free full breakfast, free WiFi in lobby, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 6,560 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Vibe
Awesome vibe
Service
Fantastic service
Food
Delicious food

Royal Hideaway Playacar All Inclusive - Adults only, Playa del Carmen

from $340
  • Luxury Room
  • Luxury Single Room
  • Luxury Room (Royal view)
  • Luxury Single Room (Royal view)
  • Luxury Single Room (Relax pool)
  • Luxury Room (Relax pool)
  • Luxury Room (Sunrise)
  • Luxury Single Room (Sunrise)

What’s around Royal Hideaway Playacar All Inclusive - Adults only, Playa del Carmen

Landmarks

  • In Playacar
  • Quinta Avenida - 25 min walk
  • Playa del Carmen Maritime Terminal - 26 min walk
  • Playa del Carmen Main Beach - 26 min walk
  • Mamitas Beach Club - 41 min walk
  • Playacar Golf Club - 41 min walk
  • Paseo del Carmen - 23 min walk
  • Yucatek Divers - 29 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 99 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 200 rooms

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Payment types at the property

  • Cash

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Sailing on site
  • Tennis lessons on site
  • Volleyball on site
  • Golfing nearby
  • Health club
  • Tennis on site
  • Spa tub
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built - 1998
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
Be entertained
  • LCD TV
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

The Retreat has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Sailing on site
  • Tennis lessons on site
  • Volleyball on site

Nearby

  • Golfing nearby

Royal Hideaway Playacar All Inclusive - Adults only, Playa del Carmen’s small print

Also known as

  • Hideaway Playacar
  • Occidental Royal Hideaway
  • Royal Hideaway Mexico
  • Royal Hideaway Playa Del Carmen
  • Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
  • Royal Hideaway Playacar And Occidental Resorts
  • Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
  • Royal Hideaway Playacar Adults Playa del Carmen
  • Royal Hideaway Playacar Adults
  • Royal Hideaway Playacar Resort All Inclusive Adults
  • Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
  • Playacar Hideaway
  • Royal Hideaway Playacar All Inclusive Adults
  • Royal Hideaway Playacar All Inclusive Adults Hotel
  • Royal Hideaway Playacar Resort All Inclusive Adults only
  • Royal Hideaway Playacar All Inclusive Adults
  • Royal Hideaway All Inclusive Adults
  • Playacar Royal Hideaway
  • Royal Hideaway Playacar All Inclusive Adults only
  • Royal Hideaway All Inclusive Adults All-inclusive property
  • Royal Hideaway Playacar All Inclusive
  • Royal Hideaway Playacar Resort All Inclusive Adults only
  • Royal Hideaway
  • Royal Hideaway All Inclusive
  • Royal Hideaway Playacar
  • Royal Hideaway Playacar All Inclusive
  • Royal Playacar
  • Royal Playacar Hideaway

Policies

The restaurants at this property enforce a formal dress code. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Sanitation services: USD 1.31 per night

Optional extras

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for USD 12 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 523 reviews

Very Good 8.0
Overall a good experience
In general the service is amazing, specially the waiters and waitresses and also the cleaning personnel, they go beyond to care for our needs. Kudos to them! The hotel and premises are super clean! The food was ok, it was better on the specialized restaurants. Overall a good experience
us5 night trip
Exceptional 10.0
10 out of 10
It was 10 out of 10, thank you so much!
Justin, us4 night trip
Exceptional 10.0
Loved it!!
Loved the staff and their warmth. Very attentive and impeccable. It's a beautiful and peaceful property - highly recommend!
Aparna, usRomance trip
Exceptional 10.0
Great hotel and staff!
Amazing hotel! The best food, drinks, service and nicest hotel staff. We had an excellent time at this hotel. The only thing I was a little sad about was the fact that the ocean in Playa Del Carmen has so much seaweed but that has absolutely nothing to do with hotel.
usRomance trip
Very Good 8.0
Jen Keene
We had a lovely time at the Royal Hideway. There is some work that should be done on some of the food and rooms. We had some ants crawling around in room which I did not like. The Mexican Fiesta show was great, the food not so much. Very tough and dried out meat. The Grill had wonderful food so that is where we ate the majority of the time. The pools and grounds are nice. The seaweed was horrible on the beach.
Jennifer, usTrip with friends

Royal Hideaway Playacar All Inclusive - Adults only, Playa del Carmen

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