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Occidental Grand Aruba - All Inclusive Resort, Palm Beach

4 stars
J.E. Irausquin Blvd 83Palm BeachNoord27000Aruba, 800-491-6126
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Good3.5 / 5
Location
Great location
Service
Fantastic service
Food
Food is all right
WiFi
WiFi system needs upgrading
109See all 109 Hotels.com reviews
From 4,843 reviewsTripAdvisor Traveller Rating
  • Oranjestad (AUA-Queen Beatrix Intl.) 13-min drive; 7.1 miles/11.4 km
  • Free self parking

Occidental Grand Aruba - All Inclusive Resort, Palm Beach

Hotel Info: 866-539-8117

from $255
  • Deluxe Room
  • Deluxe Ocean View
  • Deluxe Room, Ocean View (with pool view)
  • Deluxe
  • Grand Concierge Deluxe Ocean View
  • Grand Romance Deluxe Ocean View
  • Royal Club Luxury Ocean View
  • Royal Club Suite Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 364 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 5 - 12)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Aruba Grand Occidental
  • Occidental Grand Aruba All Inclusive Resort
  • Occidental Grand Aruba Palm Beach
  • Occidental All Inclusive
  • Occidental Aruba Grand
  • Occidental Grand Aruba
  • Occidental Grand Aruba All Inclusive
  • Occidental Grand Aruba Hotel Palm/Eagle Beach
  • Occidental Grand Aruba Palm - Eagle Beach
  • Occidental Hotel Aruba
  • Occidental Grand Aruba All Inclusive Resort Palm Beach

Policies

Travel change options for Occidental Hotel and Resort guests with reservations to destinations under a hurricane watch or warning:

Canceling reservation within 48 hours of departure: Guests can cancel without penalty and rebook a reservation if the airport is closed or flights are cancelled within 48 hours of travel. Reservations must be rebooked within 14 days of the original travel dates. Specific travel dates apply.

Guest departing early: Guests who choose to depart early will be credited for the unused nights, which may be applied towards a future stay at the same resort. Reservations for unused nights must be rebooked within 30 days after the storm. Specific travel dates and other restrictions apply.

Rebook the same hotel for a later date: The hotel will honor the original rate for guests who wish to postpone their vacation and travel at a later date. Reservations must be rebooked within 30 days after a storm. Specific travel dates and other restrictions apply.

Changing travel plans to the same brand at a different destination: Guests can choose a different destination that is not affected by the hurricane and transfer their reservation within the brand at the originally confirmed rate, subject to availability (except Grand Aruba). Other restrictions apply.

Guests must contact the hotel for specific booking and travel dates, using the information on the confirmation received after booking.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Internet access (may be limited)
  • Newspaper
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Concierge/valet service
  • Self parking
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 20 per day (rates may vary)

WiFi is available in public areas for USD 20 per day (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 5 restaurants
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa tub
  • Beach towels
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 9332
  • Conference space size (meters) - 867
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Water fitness

Kids' club
  • Supervised activities for children between 5 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Offsite tours

Dining

The Palm - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

L Olio - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

México Lindo - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Kyoto - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Desire - This beachfront restaurant specializes in Caribbean cuisine and serves dinner only. Reservations are required.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts - 2
  • Spa tub
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Water skiing on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Occidental Grand Aruba - All Inclusive Resort, Palm Beach’s small print

Also known as

  • Aruba Grand Occidental
  • Occidental Grand Aruba All Inclusive Resort
  • Occidental Grand Aruba Palm Beach
  • Occidental All Inclusive
  • Occidental Aruba Grand
  • Occidental Grand Aruba
  • Occidental Grand Aruba All Inclusive
  • Occidental Grand Aruba Hotel Palm/Eagle Beach
  • Occidental Grand Aruba Palm - Eagle Beach
  • Occidental Hotel Aruba
  • Occidental Grand Aruba All Inclusive Resort Palm Beach

Policies

Travel change options for Occidental Hotel and Resort guests with reservations to destinations under a hurricane watch or warning:

Canceling reservation within 48 hours of departure: Guests can cancel without penalty and rebook a reservation if the airport is closed or flights are cancelled within 48 hours of travel. Reservations must be rebooked within 14 days of the original travel dates. Specific travel dates apply.

Guest departing early: Guests who choose to depart early will be credited for the unused nights, which may be applied towards a future stay at the same resort. Reservations for unused nights must be rebooked within 30 days after the storm. Specific travel dates and other restrictions apply.

Rebook the same hotel for a later date: The hotel will honor the original rate for guests who wish to postpone their vacation and travel at a later date. Reservations must be rebooked within 30 days after a storm. Specific travel dates and other restrictions apply.

Changing travel plans to the same brand at a different destination: Guests can choose a different destination that is not affected by the hurricane and transfer their reservation within the brand at the originally confirmed rate, subject to availability (except Grand Aruba). Other restrictions apply.

Guests must contact the hotel for specific booking and travel dates, using the information on the confirmation received after booking.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Internet access (may be limited)
  • Newspaper
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Concierge/valet service
  • Self parking
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 20 per day (rates may vary)

WiFi is available in public areas for USD 20 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 109 reviews

Occidental Grand Aruba - All Inclusive Resort, Palm Beach
Excellent4.0 / 5
Wonderful vacation
Our stay was very nice. Wonderful staff. Great food. Entertainment was good. Beautiful pool and amazing beach.
6 night family trip
Occidental Grand Aruba - All Inclusive Resort, Palm Beach
Outstanding5.0 / 5
Excellent Honeymoon
Wish I could give this resort even higher ratings! We chose the Occidental Grand Aruba for our honeymoon. We stayed at the resort the first week of May and we had a incredible week from the moment we checked-in. This resort thrives on honeymooners and is super accommodating to make sure you have an unforgettable experience. We selected the "Grand Romance" package when we booked, which included champagne in our room, breakfast in bed, private beach dining experience, beach massages, and most importantly... honeymooners t-shirts! The concierge even provided complimentary Wi-Fi. The resort has a variety of dining options to fulfill most appetites. Each night we made reservations for different restaurants. They have Italian, Mexican, Asian, and Seafood restaurants. The Palms is the dining restaurants with buffets for breakfast, lunch and dinner. If you go, please look for Renato! He was the friendliest and funniest person we met. Lucky for us we also had him as our servers for our private beach dinner. He really made our trip unforgettable with his positive attitude and angelic voice (yes, he sang to us every time we saw him!). The Occidental Grand Aruba exceeded our expectations and we cannot wait to return for an anniversary trip!
5 night romance trip
Occidental Grand Aruba - All Inclusive Resort, Palm Beach
Good3.0 / 5
Nice hotel, but go elsewhere food & free wifi
This was a nice resort with very courteous staff. However, the casino was not open, the only free Wi-Fi is one hour per day in the lobby, the food in the buffet was well below average. It was difficult if not impossible to get reservations at the all-inclusive restaurants. Therefore, we had to spend additional money to eat out every night! What a BIG disappointment! Not worth the money!! We went to the sandbar one night and were back at the hotel by 1:20 AM. We were looking for food, and even though the bar area was supposed to have snacks from 10-2, it was closed. The lady at the front desk advised that we go to the hotel ACROSS THE STREET and ask their front desk for crackers! She indicated that they gave away all of their food. No snack machines on sight. How do you have an all inclusive that doesn't even provide food?!! Drinks at the pool bar were watered down. The pool area was well kept and fun during the day with a DJ, etc. - but that doesn't negate all of the other shortcomings. I won't be choosing this place again...
4 night trip with friends
Occidental Grand Aruba - All Inclusive Resort, Palm Beach
Good3.0 / 5
The hotel is a good place on the beach. The service and the general culture of the employees is poor. They don't care about you. I give it a 3 star rating. Food is good, not great. This is an all inclusive resort. The wine is bad and the alcohol is watered down. Only stay here if you get a good deal relative to the surrounding hotels.
4 night romance trip
Occidental Grand Aruba - All Inclusive Resort, Palm Beach
Fair2.0 / 5
Overall, never come here again.
Positives : Room is clean; neighborhood is nice; direct access to the beach; bed comfortable Negatives: terrible service; food ok- cannot eat for 3 days in a row. No free wifi. The manager said the fee wifi is only applied to lobby area for 60 min. Overall: I will never come here again. The service I received was so bad that it diluted all my other good experience in Aruba.
2 night romance trip

See all reviews

Occidental Grand Aruba - All Inclusive Resort, Palm Beach

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