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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Riu Playacar All Inclusive, Playa del Carmen

4-star4 stars
Great for familiesThis property has good facilities for families.
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710, Mexico, 800-491-6126

All-inclusive beachfront property with spa, near Quinta Avenida
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect® Rewards nights here
From 6,417 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Awesome vibe
Beautiful beach
Delicious food
Good internet service

Riu Playacar All Inclusive, Playa del Carmen

More Info: 866-539-8117

  • Standard
  • Junior Suite
  • Habitacion Doble Mexico
  • Standard Latam
  • Standard Europe
  • Habitacion Doble Sin Balcon Mexico
  • Junior Suite Mexico
  • Standard Room (B2C)
  • Junior Suite (B2C)

What’s around Riu Playacar All Inclusive, Playa del Carmen


  • In Playacar
  • Quinta Avenida - 27 min walk
  • Playa del Carmen Maritime Terminal - 28 min walk
  • Playa del Carmen Main Beach - 28 min walk
  • Mamitas Beach Club - 43 min walk
  • Playacar Golf Club - 39 min walk
  • Paseo del Carmen - 25 min walk
  • Yucatek Divers - 31 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive

At a glance

Key facts


  • 396 rooms
  • Arranged over 3 floors


  • Check-in time 3 PM-11 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Travelling with others


  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast daily
  • 4 restaurants
  • 4 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Windsurfing on site
  • Golf lessons available nearby
  • Golfing nearby
  • Water skiing nearby
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 9
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Television in common areas
  • Disabled parking
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 22-inch TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Volleyball

  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

  • Access to offsite clubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities


Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures.

The spa is open daily.


The Palms - This buffet restaurant serves breakfast, lunch, and dinner.

Jade - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Turquesa - This poolside steakhouse serves dinner only. Open daily.

Traviata - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Anana - Onsite lobby lounge. Open 24 hours. Open daily.

Riu Playacar All Inclusive, Playa del Carmen’s small print

Also known as

  • Playacar Riu
  • Rui Playacar
  • Riu Playacar All Inclusive Playa del Carmen
  • Riu Playa Del Carmen
  • Riu Playacar All Inclusive All-inclusive property
  • Riu car Inclusive inclusive p
  • Riu Playacar Inclusive Carmen
  • Riu Playacar All Inclusive Playa del Carmen
  • Riu Playacar All Inclusive All-inclusive property
  • Riu Playacar
  • Riu Playacar All Inclusive
  • Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
  • Playacar Hotels
  • Riu Playacar Hotel Playa Del Carmen
  • Riu Playacar Mexico
  • Riu Playacar Playa Del Carmen
  • Riu Playacar Reviews


Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee (October - December): MXN 10.00 per accommodation, per night

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 278 reviews

Fair 4.0
Poor quality food. Service is lacking.
I had high expectations for this place and was very disappointed. Service is hit or miss. Luis in the Italian restaurant should be ashamed for his lack of customer service. Also the manager Fernando had poor service skills. Food is 5/10 at best at all restaurants. Food quality is poor. (Ribeye steak and chicken was paper thin.) Thin walls Small kids allowed at buffet so didn't work out well sanitation wise Seaweed on beach(they can't help that but it's a con)
Tamika, us4 night romance trip
Good 6.0
Not what I expected
I expected more from this hotel if it is a 5 star hotel If you are okay with eating chicken nuggets, hamburger and french fries with pizza go ahead and stay here. Thats all there was in the buffet the 3 days I stayed. It was very annoying that they started to take the salt and pepper 40 mins prior to the buffet ending time. They started the cleaning and just left pizza for the last hour! Really!!! Pizza??? Isnt it a 5 star. They didnt have cokes on a can! How? All the drinks were from the machine not good. The lady who was there to provide corn tortillas in the breakfast told me 2 days in a row. "Sorry there is none corn tortillas" I mean how can they not have something so basic and cheap?! Drinks at the bar were so so. The whisky was from an $8 bottle. I didnt expect black label but common something better then a cheap $8 bottle. Like I read on a previos review, this hotel is like a Motel 6 all inclusive. Cheap pillows, cheap toilet paper and etc. Two of the nights the cable didnt work nor the t.v. had to call the lobby for them to come and re-start the t.v. our room was 7207 by the way. Staff was friendly at check in, but I dont think I will ever stay on a Riu
Irina, usRomance trip
Exceptional 10.0
Best place to spend a vacation
very nice place to spend the weekend. good food, lots of activities and the location was awesome. very close to the 5th street market. place was so clean u can eat off the sidewalks. will definitely return.
Justin, us3 night romance trip

Riu Playacar All Inclusive, Playa del Carmen

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