Guests
All properties in Salzburg, Salzburg State, Austria

Am Neutor Hotel Salzburg Zentrum

3.5-star hotel with bar/lounge, near Mozart's Birthplace

  • Free WiFi
From
$73

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  • Hotel Bar
  • Hotel Bar
  • Comfort Double Room - Bathroom
  • Room - Bathroom
  • Hotel Bar
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1 / 59Hotel Bar
Neutorstrasse 8, Salzburg, 5020, Salzburg, Austria
7.2.Good.
  • The one positive about this hotel is the location, few mintes from the center of town.…

    Sep 26, 2019

  • Nothing. Was very disappointed to find this hotel on Expedia. I go to Expedia.com for all…

    Aug 11, 2019

See all 97 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Parking available
    • Free WiFi
    • Non-smoking

    Property highlights

    Main amenities

    • 44 smoke-free guestrooms
    • Daily housekeeping
    • Breakfast available
    • Free casino shuttle
    • Bar/lounge
    • Self parking

    For families

    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Television
    • Free toiletries
    • Terrace
    • Daily housekeeping

    What’s around

    • Heart of Salzburg
    • Mozart's Birthplace - 7 min walk
    • Salzburg Cathedral - 11 min walk
    • Fortress Hohensalzburg - 11 min walk
    • Mirabell Gardens - 14 min walk
    • Mirabell Palace and Gardens - 14 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Single Room
    • Room
    • Comfort Double Room

    What’s around

    Landmarks

    • Heart of Salzburg
    • Mozart's Birthplace - 7 min walk
    • Salzburg Cathedral - 11 min walk
    • Fortress Hohensalzburg - 11 min walk
    • Mirabell Gardens - 14 min walk
    • Mirabell Palace and Gardens - 14 min walk
    • Hangar-7 - 34 min walk
    • Sigmundstor Tunnel - 3 min walk
    • Pferdeschwemme Horse Well - 4 min walk
    • Salzburg Toy Museum - 5 min walk
    • St. Blasius Church - 5 min walk

    Getting around

    • W.A. Mozart Airport (SZG) - 7 min drive
    • Salzburg Mülln-Altstadt Station - 18 min walk
    • Salzburg Aiglhof Station - 18 min walk
    • Salzburg Central Station - 26 min walk
    • Free casino shuttle
    map
    See on map
    Neutorstrasse 8, Salzburg, 5020, Salzburg, Austria

    At a glance

    Hotel size

    • This hotel has 44 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 3 PM-10:00 PM
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The front desk is open daily until 10:00 PM. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (EUR 15.00 per day)
    • Onsite parking limited

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Bar/lounge
    • Coffee shop/café
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Golfing nearby
    • Hiking/biking trails nearby

    Working away

    • Number of meeting rooms - 1

    Services

    • Front desk (limited hours)
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1970
    • Elevator
    • Safe-deposit box at front desk
    • Terrace

    Languages Spoken

    • English
    • German
    • Spanish

    In the room

    Home comforts

    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains

    Things to enjoy

    • Individually decorated
    • Individually furnished

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • 80-cm flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Bar am Neutor - Onsite lobby lounge.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 15 years of age.

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for EUR 15.0 per night

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Self parking costs EUR 15.00 per day

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Policies

    Noise-free guestrooms cannot be guaranteed.

    Only registered guests are allowed in the guestrooms.

    Onsite parties or group events are strictly prohibited.

    Guests can rest easy knowing there's a smoke detector on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards and cash.

    This property is licensed under an applicable law.Property Registration Number 50101-000082-2020

    Also known as

    • Am Neutor Hotel Salzburg Zentrum
    • Am Neutor Hotel Salzburg Zentrum Hotel
    • Am Neutor Hotel Salzburg Zentrum Salzburg
    • Am Neutor Hotel Salzburg Zentrum Hotel Salzburg
    • Am Neutor Hotel Zentrum
    • Am Neutor Salzburg Zentrum
    • Am Neutor Zentrum
    • Hotel Neutor
    • Hotel Neutor Salzburg
    • Neutor Hotel Salzburg
    • Neutor Salzburg
    • Am Neutor Salzburg Zentrum

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Am Neutor Hotel Salzburg Zentrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 15.00 per day. Parking spots may be limited.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3 PM - 10:00 PM. Check-out time is 11 AM.
    • Yes. Nearby restaurants include Osteria Cavalli (5-min walk), Blaue Gans (5-min walk), and Hans W. (6-min walk).
    • No, this hotel doesn't have a casino, but Klessheim Palace Casino (8-min drive) is nearby.
    • Have fun with nearby activities like boat tours and hiking, and practice your swing on the nearby golf course.
    7.2.Good.
    • 10.0.Exceptional

      This hotel near center just through the tunnel you can reach the town and squares. Clean room and beautiful views from window.

      1 night family trip, Aug 1, 2019

      Verified Travelocity guest review

    • 6.0.Good

      Ok

      Property and rooms are outdated. Needed to change rooms because the cigarette smoke from the patio outside was coming into my open window day and night. The exact location isn’t very lovely, but it’s a short walk to the inner city.

      3 night trip with friends, Jul 26, 2019

      Verified Hotels.com guest review

    • 2.0.Poor

      This is not a 4 star hotel. This more closely resembles a motel. The pictures are very deceiving. It was incredibly dirty: carpet, walls, bathroom. I would except a 4 star hotel to have shampoo, conditioner and air con at the least - it did not. Sleeping was interesting due to the loud drunk screaming outside my window. In their defense, the staff was very nice and the area for breakfast was nice looking, but this is NOT a 4 star establishment, not even close. For $148 a night I would expect a lot more. I actually checked out early and went to the Holiday Inn across town - a thousand times better. The area is safe and very close to a lot of attractions however, I will give it that.

      Traveler, 2 night family trip, Jul 5, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Good location

      Good location, older hotel, bit high but close to best places

      deborah, 2 night family trip, Jul 3, 2019

      Verified Hotels.com guest review

    • 2.0.Poor

      The rooms are gross, weirdly decorated and too hot. Our room had wallpaper of a giant size strange man on the wall. It needs air conditioning desperately. The cold water stopped working while we were there so we only had super hot water.

      Denell, 2 night family trip, Jun 29, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      The staff were very nice and helpful. The location was very convenient. The rooms were very worn looking.

      Bill, 3 night trip, Jun 10, 2019

      Verified Expedia guest review

    • 4.0.Fair

      Old, dirty... Just bad... Never again!

      Really dirty, really old, really bad... The only good thing about it is the location... But Salzburg is so small that it really isn't worth it.... Go find something somewhere else, cheaper and better! The 10 or 20 min extra walk to the center don't hurt that much. (The staff tried to help and some of them are nice and friendly, but to compensate the poor state of the hotel is a mission impossible) PS: Don't leave your baggage with them after/before check in or check out!! They leave it in a room that is accessible to anyone walking the street, they could get your things and go in seconds... Nobody is there... Nothing is safe!

      1 night trip, Sep 14, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      the services were not good for example, i needed to pay for hot water 1.20 if i had wanted to use microwave, i would have paid 2euro. they do not have any stuff they just want to sell anything

      1 night trip, Nov 3, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      If not for prior booking elsewhere would have stay

      Courtney, 1 night family trip, Oct 13, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      Room on street side was stuffy but opening the window meant putting up with traffic noise. There is no aircon, which is OK in winter but not in September. Staff were superb. Saving grace for this hotel. Clean, functional, close to everything. Try the Vietnamese food stall.

      1 night romance trip, Sep 23, 2019

      Verified Expedia guest review

    See all 97 reviews