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Best Western Pony Soldier Inn & Suites, Flagstaff

2.5-star2.5 stars
3030 E Route 66FlagstaffAZ86004United States of America

No-frills Flagstaff motel with indoor pool
  • Free hot/cold buffet breakfast, free WiFi, and free parking
Good7.6
Pool
Great pool
Breakfast
Tasty breakfast
Service
Fantastic service
Comfort
More comfort would be nice
204See all 204 Hotels.com reviews
From 1,402 reviewsTripAdvisor Traveller Rating

Best Western Pony Soldier Inn & Suites, Flagstaff

from $105
  • Standard Suite, 1 King Bed, Accessible, Bathtub
  • Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Suite, 1 Queen Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Suite, 1 King Bed, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Spa tub
Working away
  • Computer station
Services
  • 24-hour front desk
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 3
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Best Western Pony Soldier Inn & Suites, Flagstaff’s small print

Also known as

  • Best Western Pony
  • Best Western Pony Soldier Hotel Flagstaff
  • Best Western Pony Soldier
  • Best Western Pony Soldier Flagstaff
  • Best Western Pony Soldier Inn
  • Best Western Pony Soldier Inn Flagstaff
  • Pony Soldier Best Western
  • Pony Soldier Inn
  • Best Western Flagstaff
  • Best Western Hotel Flagstaff

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 20.00 per pet, per day (maximum USD 100.00 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Best Western Pony Soldier Inn & Suites, Flagstaff

Landmarks

  • Bushmaster Park - 20 min walk
  • Flagstaff Mall and The Marketplace - 30 min walk
  • West of the Moon Gallery - 3 mi / 4.8 km
  • Flagstaff Symphony Orchestra - 3 mi / 4.9 km
  • Lowell Observatory - 4.4 mi / 7 km
  • Walnut Canyon National Monument - 8.6 mi / 13.8 km
  • Flagstaff City Hall - 3.3 mi / 5.3 km
  • Doris Harper White Community Playhouse - 3.5 mi / 5.6 km

Getting around

  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field) - 14 min drive
  • Sedona, AZ (SDX) - 55 min drive
  • Flagstaff Station - 5 min drive
  • Free self parking

Recent reviews

Good 7.6 From 204 reviews

Best Western Pony Soldier Inn & Suites, Flagstaff
Good6.0
Good but need to focus on the customer!
It’s an old building that has been renovated. It’s clean. Decent enough but the rooms are tiny. Though I understand that there are larger rooms. Here’s the issue I had... Day we checked in I came into the room and the bed looked more like a double than a queen. I went to the front desk to ask if it was indeed a queen. Asked the front desk associate nicely, he in a very snooty and stuck up way answered “it’s exactly what you ordered and if you care to upgrade you can pay $20. That’s per night!”. It’s. It necessarily what he said, more how he said it... like how dare I ask these questions and how dare I question him. Real peice of work. Then on my second night the fire alarm went off at 6am. It was a false alarm and rang for 15 minutes. The hotel offered nothing for this MAJOR inconvenience and ruined a day of our vacation.
Mikhail, us4 night trip
Best Western Pony Soldier Inn & Suites, Flagstaff
Good6.0
Not bad
Not a bad hotel, staff is friendly. Rooms were nice. Walls were just very thin and you could hear everything in the hallway. Also, during out stay, fire alarm went off at 620AM so were lucky enough to hear that for 5 minutes.
LYNN, us1 night trip
Best Western Pony Soldier Inn & Suites, Flagstaff
Exceptional10.0
Nice Gem!!
The best kept secret when traveling with your family to Flagstaff. The customer service was exceptional and the location is phenomenal. This hotel provides breakfast every morning in an area conducive to a family environment. It's an older hotel but the are, customer service and the room made up for it. I would stay here again. One hour drive to Grand Canyon and two hour drive to Antelope Canyon from this hotel.
Stephanie, us4 night trip
Best Western Pony Soldier Inn & Suites, Flagstaff
Good6.0
An average hotel
Hotel was average. Had to change rooms due to a strong smell of cigarettes. Breakfast was ok.
Jamie, us4 night trip
Best Western Pony Soldier Inn & Suites, Flagstaff
Fair4.0
Booking through a discount site? You'll be screwe
Typical of booking on a discount site, we were treated quite badly in terms of location or meeting our request. We arrived very late, approximately 12:30 am. I called the hotel to request a room that is away from other occupied rooms, especially since we were coming in so late; and definitely away from elevators or doors as we would be sleeping in. We were put in a great location, until the 2 am group arrived. A loud, obnoxious, disruptive group was placed in the room immediately adjacent to our room. How inconsiderate! And it wasn't because the hotel was full. The next morning when we walked down the hallway, the newspapers in front of rooms were an obvious indicator of a room's occupancy. There were many rooms down the hall that were not occupied, yet we got the obvious 2 am group.
Michelle, us1 night trip

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Best Western Pony Soldier Inn & Suites, Flagstaff

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