Royal St. Charles Hotel, New Orleans

Valet attendant was rude. I needed to use the restroom while front desk was trying to pull up my reservation. The valet was passing by restroom door and advised it was locked and I could not use it. I let him know I was staying in the hotel and he still refused.

The rooms and bathrooms in the rooms are very small. The hotel gets you on hidden fees every way they can. Such as aminetee fees and $20 day parking fees three blocks away from hotel. Would have chosen a different hotel if I was aware of all the hidden fees. Would have been the same price in the end for a nicer room in a better location with parking onsite.

The room was very small for the price I paid, they only had one kind of pillows which were duck feather not thinking of those who may have allergies. The bathroom was a little cramped. I will not stay here again.

We were greeted curb side, by a very courteous valet, the front desk people were extremely friendly and courteous and having the coffee shop located inside the hotel was great. The hotel was excellently maintained, everything was very clean and fresh. Would highly recommend this hotel to my friends.

I had an amazing time at the hotel. There was one Supervisor Concierge, Ciera (I am sure I spelled her name wrong, I do apologize); she was amazing and very friendly. Whenever my friend and I walked in she was all smiles, super friendly, and very warm personality. She always checked on us when we came down from our rooms and made sure we had everything we needed. She offered places were we could go to est and where to go on Bourbon. The hotel was very nice and clean, the hotel rooms as well very clean and wonderful. The workers in the hotel were very nice and friendly. Great distance to walk to Bourbon street, CVS, Walgreen's, and many MANY food places to eat. I would recommend this hotel to my friends and would definitely come back again!