Hotel Mirador, Palma de Mallorca

We love Palma and visit often but this time for Xmas....What a lovely hotel and the receptionist was there to greet and meet us. Lovely spacious room with everything in it you need and the view from our room of the Marina was extra special (95) The cleaners are brilliant although a little noisy in the morning. We would not recommend the food at this hotel mainly because of lack of choice and taste/looks like left overs form the day before although the staff are friendly. Wonderful places to visit in the area, Great sea food resturant on the sea front, plenty of walking, sight seeing and shopping area too especially around the Cathedral area. Taxi not too dear for the Airport we visited here at Xmas time around E20.. but there are buses close by the hotel. Great holiday really enjoyed the ease in which you can move on foot to one place to another... you will never go hungry here either as there are plenty of eateries (EL Tunnel) was our best pick. The WI FI here has been the best we have used anywhere we have stayed and that's saying something as we travel a great deal far and wide not to mention its FREE. All photos posted to Facebook.

I arrived at the hotel to find I'd booked for the following week, age related. Called Hotels.com (a young lady called Devine) and between them and the hotel front desk (Tony) they changed my booking without any fees or fuss. Now that's service. Excellent hotel and location, with first class wifi.

The reception staff were friendly and efficient. The room was clean and comfortable but the matterss was a bit lumpy. The TV was of little value as there were no english speaking channels, not even the BBC World News channel. The numbering of the floors in the lifts was confusing but when the mains electricity in the area failed on Saturday 24/06/17 one lift went to the 9th floor with 2 people stuck inside. I understand that all lifts in such circumstances or an emergency situation travel automatically to the ground floor, this lift went to the top floor. Two wine glasses were left on the sun terrace on the evening of Thursday 22nd but they were not cleared until mid day on Saturday 24/06/17. In addition there is a former water feature on the sun terrace that holds water but it is not functional. I believe this is potentially a breeding site for mosquitos. The wood panelling, old photos and furniture in the public areas and overall experience in this hotel, does not in my opinion rate 4 stars. My personal rating is 3.5 stars.

My first holiday to Palma and I found it a wonderful city, culture, beach and history. The hotel is first class, everyone very helpful and friendly and excellent views from front bedrooms. Bus stop just outside whether to airport, train station or other beaches. Easy walk to town along lovely promenade.

Great in every way