Hyatt Regency Hesperia Madrid

Photo gallery for Hyatt Regency Hesperia Madrid

Primary image
View from room
Egyptian cotton sheets, hypo-allergenic bedding, down comforters
Egyptian cotton sheets, hypo-allergenic bedding, down comforters
Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Overview of Hyatt Regency Hesperia Madrid

Hyatt Regency Hesperia Madrid

5.0 star property
Luxury hotel with restaurant, connected to the convention center, near Santiago Bernabeu Stadium

9.2/10 Superb

559 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
  • Non-smoking
The price is $169
Price available on 8/18/2022
Map
Paseo Castellana 57, Madrid, Madrid, 28046
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Coffee shop/cafe
  • In-room childcare
  • Business center
  • Airport shuttle
  • Area shuttle
  • Casino shuttle
  • Shopping center shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Chamberí
  • Santiago Bernabeu Stadium - 20 min walk
  • El Retiro Park - 29 min walk
  • Gran Via Street - 30 min walk
  • Prado Museum - 36 min walk
  • Puerta del Sol - 36 min walk
  • Plaza Mayor - 41 min walk
  • Royal Palace of Madrid - 42 min walk
  • Puerta de Alcala - 3 min drive
  • WiZink Center - 4 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 11 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive
  • Calanas Station - 6 min drive
  • Nuevos Ministerios Station - 11 min walk
  • Madrid Recoletos Station - 22 min walk
  • Gregorio Maranon Station - 1 min walk
  • Ruben Dario Station - 8 min walk
  • Alonso Cano Station - 9 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

About this property

Hyatt Regency Hesperia Madrid

Hyatt Regency Hesperia Madrid offers an airport shuttle and puts you just a 5-minute drive from Gran Via Street and Santiago Bernabeu Stadium. Guests can visit the fitness center for a workout or grab a bite to eat at Santceloni, which serves lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a snack bar/deli. Fellow travelers like that it's only a short walk to public transportation: Gregorio Maranon Station is steps away and Ruben Dario Station is 8 minutes.

Languages

Arabic, Catalan, English, French, German, Italian, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 169 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 33 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 35 per night)
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle*
  • Train station pick-up available 24 hours

Offsite

  • Area shuttle*
  • Shopping center shuttle*
  • Casino shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Piano
  • Fitness center

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Arabic
  • Catalan
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian cotton sheets
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Santceloni - This fine-dining restaurant serves lunch and dinner. 2-star Michelin rating. Reservations are required.
La Manzana - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open select days.
Mery Bárbola - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)
  • Airport shuttle service is offered for an extra charge
  • Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 120 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Parking

  • Self parking costs EUR 35 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and GBAC STAR (Hyatt).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hesperia Hotel
Hesperia Hotel Madrid
Hesperia Madrid
Madrid Hesperia
Hesperia Madrid Hotel Madrid
Madrid Hesperia Hotel
Hesperia Madrid Hotel
Hyatt Regency Hesperia Madrid Hotel
Hyatt Regency Hesperia Madrid Madrid
Hesperia Madrid Hotel A Hyatt Affiliate
Hyatt Regency Hesperia Madrid Hotel Madrid

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very Good

The hotel is wonderful staff are friendly but tend to do too much and thus forgetting to do it. In my case they forgot my wake up call for the day of the flight. I would also recommend to add a label to the door for when you want your room made rather than go to the lobby and ask for them to make the room.
Arie, 4-night family trip
Verified Expedia guest review

6/10 Good

Aisling, 2-night business trip
Verified Hotels.com guest review

6/10 Good

We booked 2 rooms and stayed at this hotel for 6 days. Both rooms were really spacious and felt clean even though you could tell that the rooms were a little bit older. It's a little confusing though because we booked 2 rooms, one that could sleep 3 and one that could sleep 2 but the room that was meant for 3 people felt smaller than the other one. The hotel staff also weren't that accommodating. Even their guest services aren't that great. Every time we would call housekeeping to send up extra bathroom essentials, it would take such a long time for them to get you what you need. Sometimes, we would even have to call twice because it seemed like they had already forgotten about your request. We also had to switch one of the rooms during our stay because the hotel said that there was a problem with their waterlines or something and while the other room was packing their stuff, nobody from the hotel even offered to help. They also only gave us a small plate of fruits and 2 bottles of water for the inconvenience. If they don't improve on their hotel management, I wouldn't stay at this hotel a second time.
Paolo Eduardo Stefano, 6-night family trip
Verified Expedia guest review

8/10 Very Good

MARIA DE LOURDES, 3-night trip
Verified Expedia guest review

8/10 Very Good

Late night bar man was brilliant! Shower awkward to use.. and I didn't manage to get mine hot enough!
Paul, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel is Great!
The hotel is one of the best places to stay. The room was spacious, very clean and well organized. Hotel staff very friendly to US travelers. Also, hotel is within 300 feet of METRO stop for easy access to west, east and central Madrid and tourist sites. Great surrounding neighborhood with coffees shops (BAM) within 3 minute walk.
Terrence, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel. Great location, close to everything. Very clean, modern. Would stay here again
Mari, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Julianne, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

The property does not have a business center. It seems more orientated to tourists than business customers. I would also like some form of pool or jacuzzi where I could relax.
Henry, 6-night business trip
Verified Expedia guest review

8/10 Very Good

The staff was extremely helpful and professional. The only negative is that there is no business center which would have been especially useful for a business traveler like me.
Henry, 2-night business trip
Verified Expedia guest review