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Hesperia Madrid, Madrid

5 stars
Paseo Castellana 57MadridMadrid28046Spain, ‏800-491-6126
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Excellent4.5 / 5
Bar and Beverages
Bar is awesome
Service
Fantastic service
Amenities
Great amenities
Value for money
Fairly good value for money
132See all 132 Hotels.com reviews
From 1,097 reviewsTripAdvisor Traveller Rating

Hesperia Madrid, Madrid

Hotel Info: 866-539-8117

from $152
  • Weekend extender
  • Premium
  • Deluxe Room, 1 Double or 2 Single Beds (Single Use)
  • Deluxe Bed & Breakfast Promo
  • Premium Bed & Breakfast Promo
  • Junior Double Room Single Use, 1 Double or 2 Single Beds
  • Premium Room, 1 Double or 2 Single Beds (Single Use)
  • Premium
  • Deluxe Single Use Bed & Breakfast Promo
  • Deluxe
  • Friends & Family Suite
  • Junior Suite
  • Deluxe Room
  • Bed&Breakfast Family Junior
  • Single Room Bed & Breakfast Promo
  • Premium Room, 1 Single Bed
  • Deluxe Club
  • Bed&Breakfast Superior
  • Standard Single or Double Occupancy
  • Premium Room, 1 Double or 2 Single Beds
  • Superior Room
  • Premium Club
  • Bed&Breakfast Standard
  • Double Single Use Bed & Breakfast Promo
  • Junior Suite, 1 Single Bed
  • Bed&BreakfastsFamily Suite Single Occupancy
  • Bed&breakfasts Junior Suite Single Occupancy
  • Bed&Breakfasts Premium Single Occupancy
  • Bed&Breakfast Deluxe Single Occupancy
  • Bed&Breakfast Premium
  • Bed&Breakfast Superior Single Occupancy
  • Bed&Breakfast Junior Suite
  • Bed&Breakfast Deluxe
  • NH Special offer - non refundable
  • Bed&Breakfast Single Occupancy
  • Double Bed & Breakfast Promo
  • Junior Suite
  • Deluxe Room
  • Friends & Family Suite
  • Premium Single Use Bed & Breakfast Promo
  • Deluxe Single Room, 1 Single Bed
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • Up to 10 kg

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Train station pickup *

Parking

  • Self parking *

Offsite

  • Area shuttle *

  • Shopping center shuttle *

  • Casino shuttle *

Also known as

  • Hesperia Hotel
  • Hesperia Hotel Madrid
  • Hesperia Madrid
  • Madrid Hesperia
  • Hesperia Madrid Hotel Madrid
  • Madrid Hesperia Hotel
  • Hesperia Madrid Hotel

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 35.20 per night

Buffet breakfast is offered for an extra charge of EUR 29.90 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 20 per pet, per day

Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Meeting rooms 8
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian-cotton sheets
Freshen up
  • Private bathroom
  • Bathtub only
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 15-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Santceloni - This fine-dining restaurant serves lunch and dinner. Reservations are required. Open select days.

La Manzana - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open select days.

Hikari Sushi Bar - This restaurant specializes in sushi and serves dinner only. Reservations are required. Open select days.

Scoth Bar - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Hesperia Madrid, Madrid’s small print

Also known as

  • Hesperia Hotel
  • Hesperia Hotel Madrid
  • Hesperia Madrid
  • Madrid Hesperia
  • Hesperia Madrid Hotel Madrid
  • Madrid Hesperia Hotel
  • Hesperia Madrid Hotel

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 35.20 per night

Buffet breakfast is offered for an extra charge of EUR 29.90 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 20 per pet, per day

Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 132 reviews

Hesperia Madrid, Madrid
Excellent4.0 / 5
Luxury hotel off the beaten path
Stayed for two nights. Five star hotel with all the amenities including free wifi, large rooms (for Europe) bathtub, bar, restaurant. Comfortable beds and quiet. My problem is with the neighborhood - hotel is on the same block as the metro and buses. However, they shut down at 1am and the neighborhood is dead at night. No 24 hour stores, bar around the corner was rude to Americans, only club in the neighborhood was badly rated. If you want luxury and quiet, this is the place for you. If you want to be with the action late into the night, then it is not.
2 night trip
Hesperia Madrid, Madrid
Outstanding5.0 / 5
Great Hotel
We were delighted with our stay at the Hesperia Madrid. Well located, immaculate lobby and room. Great stay.
1 night trip with friends
Hesperia Madrid, Madrid
Outstanding5.0 / 5
Gorgeous high end experience
This was a beautiful hotel with gorgeous rooms (HUGE bathrooms especially for Madrid hotels). Amazing customer service except one pet peeve. I was there for business with a colleague and so both rooms were on one corporate credit card. I was checking out before my colleague and asked the desk to put any of her charges on the same card that we had used for the reservation, including the bar charge from the night before and breakfast. They said they could not do that since I would not be present when she was checking out. This blew my mind because I travel extensively for work all year round and do this ALL THE TIME in high-end hotels. It seemed strange that they didn't have that capacity. Otherwise though it was a perfect luxury experience.
1 night business trip
Hesperia Madrid, Madrid
Outstanding5.0 / 5
Great experience! Highly Recommended
Excellent hotel...comfortable, clean, great service and good food.
4 night family trip
Hesperia Madrid, Madrid
Outstanding5.0 / 5
Awesome Experience!
The Hesperia is a great hotel to stay in. Close to the Metro and neighborhood bars/retaurants. For the price I paid on Hotels.com, it is an incredible deal. My next trip, I am staying there again.
4 night business trip

See all reviews

Hesperia Madrid, Madrid

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