Hilton Charlotte University Place

Photo gallery for Hilton Charlotte University Place

Primary image
Seasonal outdoor pool, open 6 AM to 11 PM, sun loungers
Seasonal outdoor pool, open 6 AM to 11 PM, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Hilton Charlotte University Place

Hilton Charlotte University Place

3.5 star property
Lakefront hotel with 1 restaurants, connected to a shopping center, near University of North Carolina at Charlotte

8.4/10 Very Good

957 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $102
Price available on 7/10/2022
Map
8629 J M Keynes Dr, Charlotte, NC, 28262
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 17 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In University Place
  • University of North Carolina at Charlotte - 7 min walk
  • UNC Charlotte Botanical Gardens - 5 min drive
  • Hendrick Motorsports Complex - 9 min drive
  • Concord Mills - 10 min drive
  • SEA LIFE Charlotte-Concord Aquarium - 9 min drive
  • NoDa Brewing Company - 9 min drive
  • Charlotte Motor Speedway - 10 min drive
  • North Carolina Music Factory - 12 min drive
  • Fillmore Charlotte - 12 min drive
  • Bojangles' Coliseum - 15 min drive

Getting around

  • Concord, NC (USA-Concord Regional) - 10 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive
  • Charlotte Station - 16 min drive
  • Kannapolis Station - 21 min drive
  • JW Clay Boulevard /UNC Charlotte Station - 10 min walk
  • McCullough Station - 12 min walk
  • UNC Charlotte - Main Station - 27 min walk
  • Free area shuttle

About this property

Hilton Charlotte University Place

When you stay at Hilton Charlotte University Place, you'll be within a 10-minute drive of University of North Carolina at Charlotte and Concord Mills. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. A seasonal outdoor pool and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and location get good marks from fellow travelers. The property is just a short walk to public transportation: JW Clay Boulevard /UNC Charlotte Station is 10 minutes and McCullough Station is 12 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 393 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Offsite

  • Free area shuttle within 5 miles

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Snack bar/deli

Taking the kids

  • Free local shuttle
  • Grocery/convenience store

What to do

  • Shopping
  • Golfing nearby

Working away

  • 24-hour business center
  • 17 meeting rooms
  • Computer station
  • Conference space (20000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 37-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 19.00 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6 AM to 11 PM
  • The seasonal pool is open from May to September
  • Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Getaway
My stay was great room was very clean, bath was clean and had ample towels.
Clyde, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Suzanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shireka, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly helpful staff. Spacious clean rooms Located close to shopping and food
Cleopatra, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dawn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is my second time staying at this location and the service was great. The beds are extremely comfortable and the pillows really slept well. I will be staying here again when I visit Charlotte. Highly recommend.
Romona, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

LiWen, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A little TLC please
Our stay was very nice as always and post pandemic is not easy however the rooms and lobby need TLC. Below is the pic of the curtains in our room you can see the little holes eaten they that key light in and lots of stains on the white curtain behind the black out. Carpet very dull and worn and all the lamps are outdated. The shades actually are tilted just slightly. The staff all out wonderful, friendly and attentive as expected. Thank you
roxane, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Not the best
The sheets on the bed were gritty, and the top sheet was on sideways. No hand soap, only 1 wash rag, couldn't turn the refrigerator colder as the knob was broke, hallways always had garbage and bagged up linens laying around. Was extremely disappointed to say the least. The front desk person was not friendly, neither were the bar staff.
Michele, 2-night trip
Verified Hotels.com guest review