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Hilton Charlotte University Place, Charlotte

3.5 stars
8629 J M Keynes DrCharlotteNC28262United States of America, ‏‎855-239-9397
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Excellent4.3 / 5
Beach
Beautiful beach
Location
Great location
Service
Fantastic service
WiFi
Bad internet service
433See all 433 Hotels.com reviews
From 1,247 reviewsTripAdvisor Traveller Rating

Hilton Charlotte University Place, Charlotte

Hotel Info: 855-239-9397

from $103
  • One King Accessible With Bath Tub
  • Executive King
  • Deluxe King
  • Room Selected at Check In
  • Room, Accessible
  • Room, Accessible
  • Room, 1 King Bed, Accessible
  • One King Bed, Lake View
  • Two Double Beds, Lake View
  • Room, Accessible
  • Premium Room, 1 King Bed, Accessible
  • Deluxe Two Doubles
  • Large Parlor
  • Executive Two Doubles
  • Suite, View
  • Premium Room, 2 Double Beds
  • Premium Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 393 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Also known as

  • Hilton Charlotte University Place
  • Hilton Hotel Charlotte University Place
  • Charlotte Hilton
  • Hilton Charlotte University Place Hotel Charlotte
  • Hilton Hotel Charlotte
  • Hilton Charlotte University Place Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking is available for an extra charge

Cooked-to-order breakfast is offered for an extra charge of USD 15.95 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Playground on site
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 17
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 20000
  • Conference space size (meters) - 1800
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Hilton Charlotte University Place, Charlotte’s small print

Also known as

  • Hilton Charlotte University Place
  • Hilton Hotel Charlotte University Place
  • Charlotte Hilton
  • Hilton Charlotte University Place Hotel Charlotte
  • Hilton Hotel Charlotte
  • Hilton Charlotte University Place Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking is available for an extra charge

Cooked-to-order breakfast is offered for an extra charge of USD 15.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 433 reviews

Hilton Charlotte University Place, Charlotte
Outstanding5.0 / 5
Great hotel
Great stay!
1 night trip with friends
Hilton Charlotte University Place, Charlotte
Outstanding5.0 / 5
Hotel Stay
Staff was very helpful and friendly. Breakfast should be included for free and not for an additional charge. Also, the hotel needs more handicap parking.
1 night family trip
Hilton Charlotte University Place, Charlotte
Outstanding5.0 / 5
Hilton University Place Charlotte
Excellent value, great breakfast buffet. We stayed over a holiday weekend so the hotel was pretty full but service, cleanliness and quality did not suffer (other than wait time for elevators!)
3 night romance trip
Hilton Charlotte University Place, Charlotte
Outstanding5.0 / 5
It was a beautiful hotel and very clean which is what I look for most.
1 night romance trip
Hilton Charlotte University Place, Charlotte
Good3.0 / 5
Received Wrong Room
When I booked this room, I booked the Executive King room which is an upcharge. When I arrived at the hotel, the lady at the front desk stated that they did not have any rooms like the type that I booked. She then walked back into an office and came back with a key and said nothing more. I went to the room thinking that it was the room that I had booked. It was not. I was running late for a concert, so I didn't have time to go discuss the room. The room had a beautiful view... of a giant air conditioning unit. The room was a handicap accessible room (so no tub, only a shower with a chair), and the shelves in the bathroom were broken. I was supposed to have breakfast included, but I received no vouchers, and when I went to breakfast, I was told that the room did not include breakfast. When I went back to look at my reservation, the room type had been changed on hotels.com! The amount that I paid before taxes added up to the exact cost of the Executive room, but the hotels.com agent said there was nothing they could do. They did end up giving me a voucher for my next stay using hotels.com. I was very disappointed that I did not get what I'd asked for. I've found that when using hotels.com, you don't always get the room that you ask for and hotels tend to give you the lowest possible room they can get away with.
1 night romance trip

See all reviews

Hilton Charlotte University Place, Charlotte

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