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Hilton Charlotte University Place, Charlotte

3.5 stars
8629 J M Keynes DrCharlotteNC28262United States of America, 855-239-9397
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Excellent4.3 / 5
Beach
Beautiful beach
Location
Great location
Service
Fantastic service
WiFi
WiFi system needs upgrading
442See all 442 Hotels.com reviews
From 1,319 reviewsTripAdvisor Traveller Rating

Hilton Charlotte University Place, Charlotte

Hotel Info: 855-239-9397

from $119
  • One King Accessible With Bath Tub
  • Executive Room, 1 King Bed, Business Lounge Access
  • Deluxe King
  • Room Selected at Check In
  • Room, Accessible
  • Room, Accessible
  • Room, 1 King Bed, Accessible
  • One King Bed, Lake View
  • Two Double Beds, Lake View
  • Room, Accessible
  • Premium Room, 1 King Bed, Accessible
  • Deluxe Two Doubles
  • Large Parlor
  • Executive Room, 2 Double Beds, Business Lounge Access
  • Suite, View
  • Premium Room, 2 Double Beds
  • Premium Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 393 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Also known as

  • Hilton Charlotte University Place
  • Hilton Hotel Charlotte University Place
  • Charlotte Hilton
  • Hilton Charlotte University Place Hotel Charlotte
  • Hilton Hotel Charlotte
  • Hilton Charlotte University Place Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking is available for an extra charge

Cooked-to-order breakfast is offered for an extra charge of USD 15.95 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Playground on site
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 17
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 20000
  • Conference space size (meters) - 1800
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Hilton Charlotte University Place, Charlotte’s small print

Also known as

  • Hilton Charlotte University Place
  • Hilton Hotel Charlotte University Place
  • Charlotte Hilton
  • Hilton Charlotte University Place Hotel Charlotte
  • Hilton Hotel Charlotte
  • Hilton Charlotte University Place Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking is available for an extra charge

Cooked-to-order breakfast is offered for an extra charge of USD 15.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 442 reviews

Hilton Charlotte University Place, Charlotte
Good3.0 / 5
Nice hotel bad service
We absolutely loved the room itself but the customer service was far from good. I paid a lot of money for an executive suite was not informed or told by anybody that we had to eat breakfast at a certain location so we look very stupid when we went to breakfast and was told it wasn't the complementary breakfast. I was also not told at check-in that my card would be debited an extra 20% and then refunded three days after check out that makes absolutely no sense to me. I will probably stay at a Hilton resort again but definitely not that one
2 night family trip
Hilton Charlotte University Place, Charlotte
Excellent4.0 / 5
The shower is very small I'm a little over 6ft tall and had to duck my head for water in the shower to wash my hair. The toilet was NOT clean the rest of the room was good
1 night romance trip
Hilton Charlotte University Place, Charlotte
Outstanding5.0 / 5
We were not there long but still had a really pleasant stay at your hotel. Will definitely be staying there again if another concert comes your way.
1 night romance trip
Hilton Charlotte University Place, Charlotte
Excellent4.0 / 5
Sooo worth it!
I was there with my family...Hotel staff was friendly, accomodating, restaurant was great food was tasty and fresh. I can't say it enough staff was warm and friendly at every encounter of the hotel, not just the front desk!. I would stay here again in a heart beat!Quality Hotel!!!
2 night family trip
Hilton Charlotte University Place, Charlotte
Fair2.0 / 5
Disappointed to say the least.
My girlfriend and I booked our room 3 weeks in advance for a romantic evening for her birthday. I booked online through hotel.com. upon arrival, we were disappointed in our room. We were in a handicap room with no tub, no view, and wasn't at all anything like the pictures we viewed on line. We did speak with the lady at the front desk but she didn't speak very good English. I was planning on a romantic evening and that's not what we got. I feel I paid for the name and not my experience.
1 night romance trip

See all reviews

Hilton Charlotte University Place, Charlotte

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