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1 room, 2 adults

SpringHill Suites Chicago O'Hare by Marriott, Chicago

3-star3 stars
Great for familiesThis property has good facilities for families.
8101 West Higgins Road, Chicago, IL, 60631, United States of America

3-star hotel with indoor pool, near Donald E. Stephens Convention Center
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,257 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Cleanliness
Clean
Service
Fantastic service
Value
Best value for money
Pool
Ordinary pool

SpringHill Suites Chicago O'Hare by Marriott, Chicago

from $96
  • Suite, 1 King Bed
  • Suite, 2 Double Beds
  • Suite, Multiple Beds, Corner
  • Suite, 1 King Bed with Sofa bed

What’s around SpringHill Suites Chicago O'Hare by Marriott, Chicago

Landmarks

  • Rivers Casino - 41 min walk
  • Donald E. Stephens Convention Center - 44 min walk
  • Rosemont Theatre - 2.5 mi / 4 km
  • Fashion Outlets of Chicago - 2.8 mi / 4.5 km
  • MB Financial Park at Rosemont - 2.7 mi / 4.3 km
  • Allstate Arena - 4.8 mi / 7.8 km
  • Portage Park - 5.4 mi / 8.7 km
  • Skokie Theatre - 6.2 mi / 10 km

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 27 min drive
  • Chicago, IL (PWK-Chicago Executive) - 15 min drive
  • Chicago, IL (DPA-Dupage) - 40 min drive
  • Niles Edison Park Station - 4 min drive
  • Rosemont O'Hare Transfer Station - 4 min drive
  • Park Ridge Station - 7 min drive
  • Cumberland Station - 24 min walk
  • Harlem-O'Hare Station - 27 min walk
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 245 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

SpringHill Suites Chicago O'Hare by Marriott, Chicago’s small print

Also known as

  • Chicago O'Hare SpringHill Suites
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Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Optional extras

Self parking costs USD 17 per day with in/out privileges

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.0 From 921 reviews

Poor 2.0
Terrible hotel of Chicago O'Hare area
"SpringHill Suites Chicago O'Hare by Marriott" is a terrible hotel. The receptionist of the Springhill-Marriott hotel and her boss, the guest experience manager, made a good team to offend guests. The assistant general manager, the boss of the receptionist and the guest experience manager, took sides with her staffs and assumed the hotel guests as liars by disbelieving the guest's complaining statement of experience with the hotel staffs. We had to wait for the shuttle bus about an hour at the designated place. We phoned to the hotel to pick us up several times and the hotel told us to wait a little more, but it took about an hour for the shuttle bus to show up at our place The hotel staffs including the assistant general manager told that their shuttle bus was at our place twice where we were waiting. But my family and my friend's family (10 members) did not see the shuttle bus. The SpringHill-Marriott hotel did nothing to compensate, if at all, for the discomfort and offense they inflicted upon us. The "SpringHill Suites Chicago O'Hare by Marriott" staffs are a very good team to offend the guest, to assume the guests as liars, and to disregard the discomfort they made upon the guests. It is really a shame of Chicago city and O'Hare airport to have such a terrible hotel and such a rude and arrogant hotel staffs near. My experience says that if someone is considering to visit Chicago or O'Hare airport, the "SpringHill Suites Chicago O'Hare by Marriott' must be avoided
us4 night family trip
Very Good 8.0
Nice hotel close to train and airport noise
Nice hotel, not so nice location. Staff was great, very friendly. Good breakfast, included with stay. Scrambled eggs, sausage, make your own waffles, pastries, etc. Clean room. We had a decent sized room for a family of 5. Unfortunately our toilet was backed up. We called to have it fixed twice. Both times staff was very understanding and sent someone to fix it immediately. However there seemed to be something more wrong with it. After it backed up the third time in the middle of the night we did not bother to call to have it fixed. We did not want to potentially move rooms in the middle of the night, or have someone come in while the kids were sleeping. We don't think the hotel or the staff did anything wrong. It was just an unfortunate situation. There is an indoor pool, that was heated. The pool and surrounding area were in good condition. It was a smaller pool that was crowded during our stay. There was no hot tub. There was a free shuttle to the train station every 30 minutes. This was nice because walking to the train from the hotel was not very safe because of busy roads to get there.
Dawn, usOther trip
Exceptional 10.0
Close to the airport -free parking - airport shutt
It was exactly what I needed. I had 3 kids staying with me in the room. One of the best breakfasts I've had at a hotel: fresh fruit, yogurt, ham, cheeses, bagels, sweets, eggs, etc. Coffee was decent. One of my kids said the apple juice tasted fresh squeezed, even though I know it wasn't. The shuttles run at 15 and 45 mins after the hour, every hour, right on time. Two shuttles, one to airport and one local. Parking is free at the hotel. I had global entry appts at the Chicago airport for my kids. The whole experience was entirely smooth. I ate breakfast, checked out, loaded my bags in the car, took the shuttle to the airport, went to my appt. The dropoff was right in front of the customs passport office. Took shuttle back to the hotel and got in my car and drove home. There is an Outback restaurant in the hotel. Very convenient. Great experience!
usOther trip
Good 6.0
Bad patrons at the Pool.....
Hotel was very nice, room and beds were very clean and comfortable. Issue we had was with the pool. We arrived later in the evening around 8:30pm and my 5 year old wanted to swim.(main reason why we booked this hotel) We arrived at the indoor pool to find several adults in the pool with glass beer bottles that where obviously intoxicated. Upon this we reported it to hotel staff and they informed us they will look into it, and we decided to swim in the morning. Revisited the pool at 9am, to find the pool "Closed for maintenance"...and the pool hours are from 6am-11pm. I then went to the front desk with a very sad and crying 5 year old and asked when the pool would be open. They(front desk) radioed maintenance whom then responded..."Yeah that place is trashed from last night, and we won't get to it for another 2 hours". Needless to say after booking a hotel that had an indoor pool...did not have an indoor pool available due to poor staff communication and policing other patrons.
Andy, usOther trip
Good 6.0
HUGE DISAPPOINTMENT..!!
Upon arrival I was welcomed with an unpleasant suprise of a $17.00 " parking fee " which I never had to pay for during any visit to any hotel or motel in any city or state. The desk clerk informed me that this information was included in print in the reservation terms.After scrutinizing the agreement..I found this term of condition in place..This clause should have been much more up front. During the evening there was much loud and rowdy activity in the outside hallway.A large group of teenage boys on a school trip was running up and down the hallways making quite a stir..Laughing..yelling...loud talk..Question...Where was their chaperone..or better yet..hotel security..??.. Bottom line is.Although my room was very comfortable ,clean and roomy.. I would never consider staying at this hotel again. And this unpleasant experience has made Marriott overall...very questionable .
TIMOTHY, us1 night business trip

SpringHill Suites Chicago O'Hare by Marriott, Chicago

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