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Hilton Garden Inn New Orleans Airport

Photo gallery for Hilton Garden Inn New Orleans Airport

Exterior
Room, 1 King Bed with Sofa bed | Premium bedding, down duvets, Select Comfort beds, in-room safe
Room, 1 King Bed with Sofa bed | Premium bedding, down duvets, Select Comfort beds, in-room safe
Premium bedding, down duvets, Select Comfort beds, in-room safe
Room, Multiple Beds | Premium bedding, down duvets, Select Comfort beds, in-room safe

Overview of Hilton Garden Inn New Orleans Airport

Hilton Garden Inn New Orleans Airport

3.0 star property
Pet-friendly Kenner hotel with 1 outdoor pools, connected to the convention centre

7.4/10 Good

1,003 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
4535 Williams Blvd, Kenner, LA, 70065

Room options

About this area

What's nearby

  • In Kenner - Louis Armstrong International Airport
  • Mercedes-Benz Superdome - 20 min drive
  • Tulane University - 24 min drive
  • Smoothie King Center - 16 min drive
  • Frenchmen Street - 17 min drive
  • Canal Street - 17 min drive
  • Bourbon Street - 25 min drive
  • Harrah's New Orleans Casino - 18 min drive
  • National World War II Museum - 18 min drive
  • Jackson Square - 26 min drive
  • Julia Street Cruise Terminal - 19 min drive

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 8 min drive
  • New Orleans Union Passenger Terminal - 22 min drive

Restaurants

  • Redfish Pizza - 6 min walk
  • Ted's Smokehouse - 15 min walk
  • 2 Amigos - 15 min walk
  • Little Chinatown - 17 min walk
  • Zea Rotisserie & Bar - 3 min drive

About this property

Hilton Garden Inn New Orleans Airport

A great choice for a stay in Kenner, Hilton Garden Inn New Orleans Airport is only 4.8 mi (7.7 km) from the airport. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Garden Grille and Bar, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the helpful staff and airport.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Free use of nearby fitness centre

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (1650 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • IPod docking station
  • 37-inch flat-screen TV
  • Premium TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Alarm clock
  • Premium bedding
  • Selected Comfort mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Garden Grille and Bar – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 12.95 for adults and USD 6.95 for children (approximately)
  • Late checkout can be arranged for an extra charge of USD 50.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Pets

  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn New Orleans Airport Hotel Kenner
Hilton Garden Inn New Orleans Airport Hotel
Hilton Garden Inn New Orleans Airport Kenner
Hilton Garden Inn New Orleans Airport
Hilton New Orleans Kenner
Hilton Garden Inn New Orleans Airport Hotel
Hilton Garden Inn New Orleans Airport Kenner
Hilton Garden Inn New Orleans Airport Hotel Kenner

Frequently asked questions

Does Hilton Garden Inn New Orleans Airport offer free cancellation for a full refund?
Yes, Hilton Garden Inn New Orleans Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Garden Inn New Orleans Airport?
As of 28 January 2023, prices found for a 1-night stay for 2 adults at Hilton Garden Inn New Orleans Airport on 6 February 2023 start from €126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn New Orleans Airport?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn New Orleans Airport?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Garden Inn New Orleans Airport?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 50 per accommodation, per stay.
Is parking offered on site at Hilton Garden Inn New Orleans Airport?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn New Orleans Airport?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Garden Inn New Orleans Airport?
No, this hotel doesn't have a casino, but Treasure Chest Casino (7-min walk) and Harrah's New Orleans Casino (18-min drive) are both nearby.
What is there to do at Hilton Garden Inn New Orleans Airport and nearby?
Hilton Garden Inn New Orleans Airport has an outdoor pool and a 24-hour fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Hilton Garden Inn New Orleans Airport?
Yes, The Garden Grille and Bar offers American cuisine. Nearby restaurants include Redfish Pizza (6-min walk), Stingray's Restaurant (2.1 mi) and Brick Oven (2.1 mi).
What's the area around Hilton Garden Inn New Orleans Airport like?
Hilton Garden Inn New Orleans Airport is in Kenner - Louis Armstrong International Airport, a short 8-minute drive from New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) and 6 minutes' walk from Pontchartrain Center. Travellers say that the area is safe.

Reviews

7.4

Good

7.7/10

Cleanliness

8.0/10

Staff & service

6.3/10

Amenities

7.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Poor

Disappointed
Front Staff was stingy with coffee and other supplies need for consecutive days. Room refresh was not available without 24 hr notice. Breakfast staff was good and breakfast was good but front desk staff was horribley rude to an elderly couple that started to get cereal 2 min before the buffet open time. The rooms were raggedy The elevator was filthy.
Mary, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Please just check me out!
The morning of check out I went to the desk and there was no other customers so I thought it would be easy and quick. My husband had went to get the car and was waiting out front. For some reason it took fifteen minutes of the clerk just clicking buttons in silence. I had no charges and the balance was zero. This should have been a very fast process. Sometime after the initial fifteen minutes of random clicking, a male waiter from the breakfast buffet walked up interrupted and asked to pay for someone’s breakfast there. At the front desk? Why not in the actual restaurant ? I thought this odd but she stoped clicking and ignored me completely to help him with his request . After about two or three minutes of conversation with him she discovered he did not have exact change and that she has no change so she sends him away. She goes back to the clicking. I manage to get her attention and I explained to her that I did not book the hotel through Hilton and inquired if there was anyway I could still get my Hilton points. (the entire reason I was there). She asked for my numbers without looking up. Before I could give it to her the male waiter returned with exact change and she then again put me on hold to accommodate him ( this was another 5-6 mins as there was friendly chatter between them ) I waited quietly in disbelief until this exchange ended and I could give the number.. I’ve checked my app ( now a day later) and the rewards are not there- not surprised. It was awful.
Kim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Service.
Host was amazing
Patrick, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Clean but in need of update
The staff was great. The hotel needs some updates but my room was very large and clean. Clean bathroom. Bed was comfortable. Overall, I would stay again.
Damon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Anna Michelle, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Most horrible experience. The absolute worse hotel stay EVER!
Jennifer, 2-night family trip
Verified Expedia guest review

8/10 Very good

The rooms look nothing like the pictures. The lobby is beautiful and the rooms have a alight wet, musty stench. However, it was a clean place to crash for a few hours.
Brittany, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Close to airport. Basic room. Comfortable bed. Close to a park on the water. Casino near by. No complimentary bottled water.
Patricia, 1-night romance trip
Verified Expedia guest review