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Embassy Suites Nashville South/Cool Springs, Franklin

3.5 stars3.5 stars
820 Crescent Centre DrFranklinTN37067United States of America, 855-239-9484
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Excellent4.3 / 5
Location
Great location
Bar and Beverages
Bar is awesome
Breakfast
Tasty breakfast
Food
Delicious food
287See all 287 Hotels.com reviews
From 924 reviewsTripAdvisor Traveller Rating

Embassy Suites Nashville South/Cool Springs, Franklin

Hotel Info: 855-239-9484

from $159
  • Suite, 1 King Bed, Non Smoking (2 Rooms)
  • Suite, 1 King Bed, Non Smoking
  • King Accessible
  • Premium Suite, Accessible, Non Smoking
  • Premium Suite, Accessible, Non Smoking
  • Suite, One King Bed, Non-Smoking
  • Premium Suite, 1 King Bed, Accessible, Non Smoking
  • Standard Suite One King and One Sofa Bed Smoking
  • Premium Suite, 1 King Bed, Non Smoking, Corner
  • Suite, 2 Double Beds, Non Smoking
  • Suite, 2 Double Beds, Non Smoking
  • 2 Dbl Accessible
  • Suite, Accessible, Non Smoking
  • Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)
  • Suite, One King Bed, Non-Smoking
  • Deluxe Suite Two Double and One Sofa Bed Corner
  • Suite, Accessible, Non Smoking
  • King Embassador
  • Suite, Accessible, Non Smoking
  • Standard Suite Two Double and One Sofa Bed Non-Smoking
  • 2 Doubles Embassador
  • Presidential Suite, Non Smoking
  • Premier Corner Suite, Two Double Beds, Non-Smoking
  • Suite, 1 King Bed, Non Smoking, Corner
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)
  • Standard Suite Two Double and One Sofa Bed Smoking
  • Premium Suite, 2 Double Beds, Non Smoking
  • Premier Suite, 2 Double Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-4 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Minimum check-in age is 21

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • WiFi in rooms *

  • WiFi in public areas *

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking *

Offsite

  • Free shopping center shuttle

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Also known as

  • Embassy Suites Nashville
  • Embassy Suites Nashville South/Cool Springs
  • Embassy Suites Nashville South/Cool Springs Franklin
  • Embassy Suites Nashville South/Cool Springs Hotel
  • Embassy Suites Nashville South/Cool Springs Hotel Franklin
  • South/Cool

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00

RV/bus/truck parking is available for an extra charge

Pets are allowed for an extra charge

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per day (rates may vary)

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 16000
  • Conference space size (meters) - 1486
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2001
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
Things to enjoy
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Embassy Suites Nashville South/Cool Springs, Franklin’s small print

Also known as

  • Embassy Suites Nashville
  • Embassy Suites Nashville South/Cool Springs
  • Embassy Suites Nashville South/Cool Springs Franklin
  • Embassy Suites Nashville South/Cool Springs Hotel
  • Embassy Suites Nashville South/Cool Springs Hotel Franklin
  • South/Cool

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00

RV/bus/truck parking is available for an extra charge

Pets are allowed for an extra charge

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Embassy Suites Nashville South/Cool Springs, Franklin

Landmarks

  • Aspen Grove Park (1.7 mi / 2.7 km)
  • CoolSprings Galleria (1.8 mi / 2.9 km)
  • Goofballs Family Fun Center (3.5 mi / 5.7 km)
  • The Factory (4.3 mi / 6.9 km)
  • Boiler Room Theatre (4.3 mi / 6.9 km)

Getting around

  • Nashville, TN (BNA-Nashville Intl.) 23-min drive
  • Free self parking
  • RV, bus, and truck parking (surcharge)
  • Free area shuttle
  • Free shopping center shuttle

Recent reviews

Excellent 4.3 /5 from 287 reviews

Embassy Suites Nashville South/Cool Springs, Franklin
Outstanding5.0 / 5
Clean, Quiet, food was great. We really enjoyed our stay!
1 night family trip
Embassy Suites Nashville South/Cool Springs, Franklin
Fair2.0 / 5
Surprisingly disappointing
Our trip was not quite as expected. As we entered our room and hit the light switches, no lights turned on! I searched and found lamps and then tested to make sure they weren't tied into the entry switch and they weren't. Then went down to grab a bite to eat and both local beers that I wanted to try were no longer available even though they were listed on the menu and we're the reason I chose the restaurant! In the morning, we went down for breakfast only to find folgers box coffee (staff took 10 minutes to change it out as long line naturally developed), rotten bananas (there were several to choose from), and surprisingly bland and cold eggs and potatoes. Finally, to top it off, we requested a high chair during breakfast time and we're given 2 stacked together, both of which were quite disgusting and very "sticky". All these issues were surprising as we paid quite a bit for our stay and our previous stay at Embassy Suites (Anchorage) was fantastic!
1 night romance trip
Embassy Suites Nashville South/Cool Springs, Franklin
Good3.0 / 5
Could've been better but acceptable
I'm tall, 6' 4. So I reserved a King Suite. I ended up w 2 full size beds. Disappointing. But hotel itself is quiet and breakfast buffet is free and good food choices. Staff pleasant
1 night romance trip
Embassy Suites Nashville South/Cool Springs, Franklin
Excellent4.0 / 5
Satisfied Family Stay- In town for Sports Event
My family (husband, 2 kids) stayed at Embassy Suites for an AAU Tournament held in Franklin. The hotel overall was nice. We stayed on the 7th floor which is one of the floors with the upgrades suites. My children loved the complimentary snack/beverage bar in the room and the pool. The complimentary breakfast in the morning was great with lots of options including the cooks that make the omelets right there on site for you. Parking was also free and the tvs in the rooms had more of a variety of channels than most other hotels. I was a little bummed that the dry sauna was not fully functioning. I know it was by timer but after letting it heat up for 20 minutes, it only got warm and it smelled like urine in there? We opted not to use it after that. I did not like that you had to pay extra for WiFi after the room was already a little pricey but not a huge deal. Housekeeping also did not come until 2:30pm the morning after our first night here. I thought they normally would've came in the morning. Not a big deal because we did not make a mess but since we were in the room we opted to just swap our towels out and skip the room cleaning.
2 night family trip
Embassy Suites Nashville South/Cool Springs, Franklin
Outstanding5.0 / 5
Very friendly and helpful staff
Friendly staff and clean rooms made it an enjoyable stay
4 night family trip

See all reviews

Embassy Suites Nashville South/Cool Springs, Franklin

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