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Embassy Suites Nashville South/Cool Springs, Franklin

3.5 stars
820 Crescent Centre DrFranklinTN37067United States of America, 855-239-9484
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Excellent4.3 / 5
Wellness
Great wellness & sports facilities
Bar
Bar is awesome
Location
Great location
Breakfast
Tasty breakfast
296See all 296 Hotels.com reviews
From 821 reviewsTripAdvisor Traveller Rating

Embassy Suites Nashville South/Cool Springs, Franklin

Hotel Info: 855-239-9484

from $110
  • King Accessible
  • Premium Suite, Accessible, Non Smoking
  • Premium Suite, Accessible, Non Smoking
  • Suite, One King Bed, Non-Smoking
  • Premium Suite, 1 King Bed, Accessible, Non Smoking
  • Standard Suite One King and One Sofa Bed Smoking
  • Premium Suite, 1 King Bed, Non Smoking, Corner
  • Standard Suite One King and One Sofa Bed Non-Smoking
  • 2 Dbl Accessible
  • Suite, Accessible, Non Smoking
  • Suite, One King Bed, Non-Smoking
  • Deluxe Suite Two Double and One Sofa Bed Corner
  • Suite, Accessible, Non Smoking
  • King Embassador
  • Suite, Accessible, Non Smoking
  • Standard Suite Two Double and One Sofa Bed Non-Smoking
  • 2 Doubles Embassador
  • Presidential Suite, Non Smoking
  • Premier Corner Suite, Two Double Beds, Non-Smoking
  • Suite, 1 King Bed, Non Smoking, Corner
  • Suite, 1 King Bed, Non Smoking
  • Standard Suite Two Double and One Sofa Bed Smoking
  • Premier Suite, 2 Double Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-4 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking *

Offsite

  • Free area shuttle within 5 mi

  • Free shopping center shuttle

Other information

  • Smoke-free property

Also known as

  • Embassy Suites Nashville
  • Embassy Suites Nashville South/Cool Springs
  • Embassy Suites Nashville South/Cool Springs Franklin
  • Embassy Suites Nashville South/Cool Springs Hotel
  • Embassy Suites Nashville South/Cool Springs Hotel Franklin
  • South/Cool

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00

RV/bus/truck parking is available for an extra charge

Pets are allowed for an extra charge

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per day (rates may vary)

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 16000
  • Conference space size (meters) - 1486
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2001
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
Things to enjoy
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Embassy Suites Nashville South/Cool Springs, Franklin’s small print

Also known as

  • Embassy Suites Nashville
  • Embassy Suites Nashville South/Cool Springs
  • Embassy Suites Nashville South/Cool Springs Franklin
  • Embassy Suites Nashville South/Cool Springs Hotel
  • Embassy Suites Nashville South/Cool Springs Hotel Franklin
  • South/Cool

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00

RV/bus/truck parking is available for an extra charge

Pets are allowed for an extra charge

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 296 reviews

Embassy Suites Nashville South/Cool Springs, Franklin
Outstanding5.0 / 5
Convenient and pretty hotel
Love the location and they had a great breakfast. Wifi was not free though.
2 night family trip
Embassy Suites Nashville South/Cool Springs, Franklin
Excellent4.0 / 5
Good location, great staff but a bit noisy
A good stay for the price. The staff was extremely pleasant and the only issue was you could hear everything in the surrounding rooms and hallways. Otherwise it would have gotten 5 stars.
3 night business trip
Embassy Suites Nashville South/Cool Springs, Franklin
Good3.0 / 5
NIGHTMARE - Embassy Suites - Cool Springs, TN
There was a Guest in the HOTEL that claimed to have guns & a bomb.....SWAT & Other law enforcement required us to Evacuate the Hotel on Sunday (11/13) @ 6am....when we returned, our Hotel room was wide open & ALL of our belongings just sitting there for the taking The Hotel said it would credit back to us ANY/ALL Charges & the Hotel Mngt would be calling us to go over the details...... I have NOT received a call as of yet
2 night business trip
Embassy Suites Nashville South/Cool Springs, Franklin
Excellent4.0 / 5
Very nice overall
The overall facility was very nice. The free breakfast was good, as was the bar and restaurant. Good fitness center too. My "premium" room had issues: 1) shower was drizzling noisily non-stop, so had that repaired' 2) heat didn't work at all; 3) both TV cabinets had broken legs so the TV was tilted at an annoying angle. Service was excellent.
4 night business trip
Embassy Suites Nashville South/Cool Springs, Franklin
Excellent4.0 / 5
Good but needs maintained
Nice facility and good service, but room had issues: 1) shower heads drizzled water steadily and noisily, 2) thermostat wouldn't heat/cool the room, and 3) TV stand leg was broken so that TV tilted at an annoying angle. In short, my room wasn't well maintained.
1 night business trip

See all reviews

Embassy Suites Nashville South/Cool Springs, Franklin

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