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All properties in Franklin, Tennessee, United States of America
1 room, 2 adults

Embassy Suites Nashville South/Cool Springs, Franklin

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Microwave
  • Refrigerator
820 Crescent Centre Dr, Franklin, TN, 37067, United States of America

3.5-star hotel with indoor pool, near CoolSprings Galleria
  • Free cooked-to-order breakfast and free Internet in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Microwave
    • Refrigerator
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Bar
Bar is awesome
Service
Fantastic service
Breakfast
Tasty breakfast
Wellness Area
Wellness & sports facilities could be improved

Embassy Suites Nashville South/Cool Springs, Franklin

from $174
  • Suite, 2 Double Beds, Non Smoking
  • Deluxe Suite Two Double and One Sofa Bed Corner
  • Standard Suite Two Double and One Sofa Bed Non-Smoking
  • Suite, One King Bed, Non-Smoking
  • Suite, One King Bed, Non-Smoking
  • Premier Corner Suite, Two Double Beds, Non-Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Corner
  • Presidential Suite, Non Smoking
  • Suite, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • Premium Suite, 1 King Bed, Non Smoking, Corner
  • Premium Suite, 1 King Bed, Accessible, Non Smoking
  • Premium Suite, Accessible, Non Smoking
  • Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking (2 Rooms)
  • Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)
  • Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

What’s around Embassy Suites Nashville South/Cool Springs, Franklin

Landmarks

  • CoolSprings Galleria - 34 min walk
  • Aspen Grove Park - 32 min walk
  • Saint Thomas Medical Partners - 2.5 mi / 4 km
  • Iasis Health Care - 2.8 mi / 4.5 km
  • The Factory - 4.1 mi / 6.6 km
  • Boiler Room Theatre - 4.1 mi / 6.6 km
  • Fort Granger Park - 4.3 mi / 7 km
  • Brentwood Library - 4.8 mi / 7.7 km

Getting around

  • Nashville Intl. Airport (BNA) - 25 min drive
  • Smyrna, TN (MQY) - 36 min drive
  • Nashville Riverfront Station - 18 min drive
  • Nashville Donelson Station - 23 min drive
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-4 PM
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • Up to 45 lbs

Internet

  • Free wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Self parking *

  • Electric vehicle charging point

  • RV/bus/truck parking *

Offsite

  • Area shuttle within 5 miles *

  • Shopping center shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 16000
  • Conference space size (meters) - 1486
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2001
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Arabic
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
Things to enjoy
  • Number of living rooms 1
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Embassy Suites Nashville South/Cool Springs, Franklin’s small print

Also known as

  • Embassy Suites Nashville
  • Embassy Suites Nashville South/Cool Springs
  • Embassy Suites Nashville South/Cool Springs Franklin
  • Embassy Suites Nashville South/Cool Springs Hotel
  • Embassy Suites Nashville South/Cool Springs Hotel Franklin
  • South/Cool
  • Embassy Suites Nashville South/Cool Springs Hotel
  • Embassy Suites Nashville South/Cool Springs Franklin
  • Embassy Suites Nashville South/Cool Springs Hotel Franklin

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

Mandatory fees

Pet deposit: USD 75.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)

Self parking costs USD 5.00 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Embassy Suites Nashville South/Cool Springs, Franklin

  • Does Embassy Suites Nashville South/Cool Springs offer free cancellation for a full refund?
    Yes, Embassy Suites Nashville South/Cool Springs does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Embassy Suites Nashville South/Cool Springs?
    Yes. Self parking costs USD 5.00 per day.
  • Is there a pool at Embassy Suites Nashville South/Cool Springs?
    Yes, there's an indoor pool.
  • Are pets allowed at Embassy Suites Nashville South/Cool Springs?
    Yes, pets are welcome, with a maximum weight of 45 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Embassy Suites Nashville South/Cool Springs?
    You can check in from 4 PM to 4 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 50.00 (subject to availability).
  • Are there restaurants at or near Embassy Suites Nashville South/Cool Springs?
    Yes, there's an onsite restaurant. Nearby restaurants include Wendy's (1 mi), Jersey Mikes (1.1 mi), and T. G. I. Friday's (1.2 mi).

Recent reviews

Fabulous 8.8 From 425 reviews

Good 6.0
Negatives - Very loud highway noise. If I stay there again I would request a room not facing highway. Hotel needs updating. Not the cleanest. Positives - Mattress very comfortable, good breakfast and fast elevators
Jane, us3 night trip
Exceptional 10.0
Very nice hotel
This is a really nice hotel to stay at and only about 18 min to downtown. Accessible to catch an Uber that’s not expensive if you don’t want to deal with the hassle of parking in Nashville. The breakfast was great-made to order omelets that were fluffy and tasty and breakfast is included. Very quiet hotel. The room had everything we needed and the bed was very comfortable. I’d stay here again!They have a
us1 night trip
Exceptional 10.0
Love the option to get drinks at the bar for free!!!!
Hunter, us3 night business trip
Exceptional 10.0
It is alway great. The only thing this time is the water in shower we could not get hot enough. Everything else was great.
Janice, us1 night family trip
Exceptional 10.0
Good trip
Wonderful staff, decent food. Had a great time.
Diane, us4 night family trip
Exceptional 10.0
Quick check in, friendly staff for a quick weekend family getaway.
Travis, us1 night family trip
Exceptional 10.0
It was a good stay
Theresa, us1 night family trip
Exceptional 10.0
Quiet and convenient location and breakfast was delicious! We would stay here again. Close to Franklin, shopping and restaurants.
us1 night trip
Exceptional 10.0
good overall breakfast staff not prepared for Sunday stampede but otherwise very nice
us1 night family trip
Poor 2.0
Not up to
Sandra, us2 night business trip

Embassy Suites Nashville South/Cool Springs, Franklin

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