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All properties in Franklin, Tennessee, United States of America
All properties in Franklin, Tennessee, United States of America

Embassy Suites Nashville South/Cool Springs, Franklin

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
820 Crescent Centre Dr, Franklin, TN, 37067, United States of America

3.5-star hotel with indoor pool, near CoolSprings Galleria
  • Free cooked-to-order breakfast, free Internet in lobby, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,241 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Breakfast
Tasty breakfast
Bar
Bar is awesome
Location
Great location
Room
Great room

Embassy Suites Nashville South/Cool Springs, Franklin

from $139
  • Suite, 2 Double Beds, Non Smoking
  • Deluxe Suite Two Double and One Sofa Bed Corner
  • Standard Suite Two Double and One Sofa Bed Non-Smoking
  • Suite, One King Bed, Non-Smoking
  • Suite, One King Bed, Non-Smoking
  • Premier Corner Suite, Two Double Beds, Non-Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Corner
  • Presidential Suite, Non Smoking
  • Suite, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • Premium Suite, 1 King Bed, Non Smoking, Corner
  • Premium Suite, 1 King Bed, Accessible, Non Smoking
  • Premium Suite, Accessible, Non Smoking
  • Premium Suite, Accessible, Non Smoking
  • Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking (2 Rooms)
  • Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)
  • Room, 1 King Bed, Non Smoking

What’s around Embassy Suites Nashville South/Cool Springs, Franklin

Landmarks

  • CoolSprings Galleria - 34 min walk
  • Aspen Grove Park - 32 min walk
  • Goofballs Family Fun Center - 4.1 mi / 6.5 km
  • Boiler Room Theatre - 4.1 mi / 6.6 km
  • The Factory - 4.1 mi / 6.6 km
  • Fort Granger Park - 4.3 mi / 7 km
  • Brentwood Library - 4.8 mi / 7.7 km
  • Heritage Foundation of Franklin and Williamson County - 4.9 mi / 7.9 km

Getting around

  • Nashville, TN (BNA-Nashville Intl.) - 22 min drive
  • Smyrna, TN (MQY) - 33 min drive
  • Nashville Riverfront Station - 18 min drive
  • Nashville Donelson Station - 23 min drive
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-4 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • Up to 45 lbs

Internet

  • Free wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

  • Car charging point

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle within 5 mi

  • Free shopping center shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 16000
  • Conference space size (meters) - 1486
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2001
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
Things to enjoy
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Embassy Suites Nashville South/Cool Springs, Franklin’s small print

Also known as

  • Embassy Suites Nashville
  • Embassy Suites Nashville South/Cool Springs
  • Embassy Suites Nashville South/Cool Springs Franklin
  • Embassy Suites Nashville South/Cool Springs Hotel
  • Embassy Suites Nashville South/Cool Springs Hotel Franklin
  • South/Cool

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

Mandatory fees

Pet deposit: USD 75.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 391 reviews

Fair 4.0
Won’t stay here again.
Rooms were very outdated and had a horrible smell of mildew. Bed’s and pillows were flat and uncomfortable. Hot water never worked regardless of the time of day.
us2 night business trip
Very Good 8.0
I stayed 3 nights so it’s decent. :) I’m picky.
I was fine staying here, I am very picky with hotels. It served its purpose but wasn’t too impressed for an Embassy Suites. I’ve stayed in other Embassy Suites and thought the upkeep was better. I enjoyed the large suite and the door that separated the beds from the living room area. The couch is in need of being steamed cleaned or replaced. It did have stains so I just used a blanket over it while sitting. It was probably clean, it just grossed me out some. I did find one large bug in the room but I assume it’s normal, bugs can’t always be stopped. I didn’t find anymore so I didn’t mention it to the staff. It was a quite room, no issues with neighbor noise or hallway noise. The breakfast buffet was good! Location is beautiful near shopping and restaurants.
Stefanie, us3 night family trip
Exceptional 10.0
Great Business Hotel Stay
Nice quiet room. Pleasant Stay
Thomas, us1 night business trip
Exceptional 10.0
10/10
It was the best night sleep.
us1 night trip with friends
Good 6.0
Disappointed
I felt like the hotel was not up to what most embassy suites are
Debra, us1 night romance trip

Embassy Suites Nashville South/Cool Springs, Franklin

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