10/10 Exceptional
9 March 2023
Iouri
Iouri, 1-night trip
Verified Hotels.com guest review
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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World
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Overview of Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World
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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World
Luxury hotel with outdoor pool, near Museum of Art, Architecture, and Technology
9.2/10 Superb
564 verified Hotels.com guest reviews
Property highlights
- Parking available
- Pool
- Free WiFi
- Airport transfer
- Gym
- Non-smoking
Rua Jau 54, Lisbon, 1300-314
Main amenities
- Daily housekeeping
- Restaurants and bar/lounge
- Outdoor pool
- Health club
- Sauna
- Self parking
- Spa tub
- Pool bar
- 24-hour room service
- Spa services
- Babysitting
- Business centre
For families
- Free cots/infant beds
- Babysitting (surcharge)
- Playground on site
- Private bathroom
- Garden
- Daily housekeeping
Room options
About this area
What's nearby
- In Alcântara
- Belém Tower - 45 min walk
- Jerónimos Monastery - 8 min drive
- Commerce Square - 23 min drive
- Lisbon Cathedral - 24 min drive
- Marquis of Pombal Square - 13 min drive
- Castle of São Jorge - 31 min drive
- Eduardo VII Park - 16 min drive
- Avenida da Liberdade - 17 min drive
- Gulbenkian Museum - 14 min drive
- Avenida da Liberdade - 16 min drive
Getting around
Restaurants
- Selva - 4 min walk
- Londrina Café - 6 min walk
- Pastelaria Docelândia - 10 min walk
- Be OK Café - 9 min walk
- Coffee Spot - 8 min walk
About this property
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World
Languages
English, French, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
At a glance
Hotel size
- 190 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in time from 3:00 PM until midnight
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
- For more details, please contact the property using the information on the booking confirmation
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting*
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- On-site self-parking (EUR 17 per day)
- Electric vehicle charging point on site
Transfers
- Airport shuttle on request (available 24 hours a day)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Restaurant
- Bar/lounge
- Poolside bar
- 24-hour room service
Travelling with children
- Playground
- Babysitting (surcharge)
What to do
- Fitness classes
- Hiking/biking trails nearby
Working away
- Business centre
- Meeting room
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry services
- Hair salon
- Wedding services
- Porter/bellhop
Facilities
- 3 buildings/towers
- Built in 2001
- Safe-deposit box at front desk
- Garden
- Health club
- An outdoor pool
- Spa services
- Hot tub
- Sauna
Accessibility
- Wheelchair-accessible
- Lift
- In-room accessibility (selected rooms)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Bathroom emergency pull cord
Languages
- English
- French
- Portuguese
- Spanish
Room amenities
Be entertained
- LCD television
Home comfort
- Air conditioning
- Minibar
Sleep well
- Blackout curtains
- Soundproofed rooms
- Free cot/infant bed
- Rollaway/extra bed (surcharge)
- Bed sheets provided
Freshen up
- Private bathroom
- Deep-soaking bath
- Bath or shower
- Free toiletries
- Hairdryer
- Towels
Stay connected
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
- Recycling
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
Valle Flor – Overlooking the garden, this fine-dining restaurant serves breakfast, lunch and dinner. Reservations are required.
Bar Allegro – This café serves brunch, lunch and dinner.
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
- Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way)
Renovations and closures
The following facilities or services will be unavailable from January 9 2023 to March 15 2023 (dates subject to change):
- Sauna
- Hot tub
- Swimming pool
Children & extra beds
- Babysitting is available for an extra charge
- Rollaway beds are available for EUR 110.0 per night
Parking
- Self-parking costs EUR 17 per day
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Contactless check-in and contactless check-out are available.
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.
Policies
<p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>
Also known as
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument
Hotel Pestana Palace
Pestana Palace Lisboa
Pestana Palace Lisboa Hotel National Monument
Frequently asked questions
Reviews
9.2
Superb
9.4/10
Cleanliness
9.3/10
Staff & service
9.2/10
Amenities
9.3/10
Property conditions & facilities
8.9/10
Eco-friendliness
Reviews
8/10 Very good
6 March 2023
Nabila
Nabila, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2023
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4-night trip
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10/10 Exceptional
18 December 2022
AIRETH
Verified Expedia guest review
10/10 Exceptional
30 November 2022
paul
paul, 2-night trip
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8/10 Very good
26 November 2022
Georgiy
Georgiy, 4-night trip
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10/10 Exceptional
18 November 2022
Rylie
Rylie, 5-night romance trip
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10/10 Exceptional
25 October 2022
Rajinder Kaur
Rajinder Kaur, 4-night family trip
Verified Expedia guest review
4/10 Fair
25 September 2022
Terrible service
A
A, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2022
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
Additional information about Expedia Group
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