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Pestana Palace Lisboa
Luxury hotel with outdoor pool, near Museum of Art, Architecture, and Technology
- Great for families
- Free WiFi
- Collect stamps
- Price Guarantee
From
$269
Price available on 03 Jun 2022Restrictions related to your trip
This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Rua Jau 54, Lisbon, 1300-314, Portugal
9.2.Superb.411 verified Hotels.com guest reviews
Great food. Great service. The staff is very friendly and helpful. This hotel is a…
Jan 25, 2022
Beautiful old building close to the city. Staff were excelent through out the hotel. Very…
Oct 28, 2021
Official standards
This property advises that it adheres to Yes and No cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Property uses a professional cleaning service
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Gap period enforced between guest stays - 24 hours
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Quiet24 positive mentions
Safe17 positive mentions
- Parking available
- Pool
- Free WiFi
- Airport transfer
- Gym
- Non-smoking
Property highlights
Main amenities
- 190 smoke-free guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Outdoor pool
- Health club
- Self parking
For families
- Free cribs/infant beds
- Playground on site
- Babysitting or childcare (surcharge)
- Rollaway/extra beds (surcharge)
- Private bathroom
- Free toiletries
What’s around
- In Alcantara
- Jerónimos Monastery - 28 min walk
- Belém Tower - 45 min walk
- Museum of Art, Architecture, and Technology - 22 min walk
- Commerce Square - 2.9 mi / 4.6 km
- Lisbon Cathedral - 3.6 mi / 5.8 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Deluxe Room, City View
- Family Suite (in New Wings)
- Premium Room, Garden View
- Deluxe Room, Garden View
- Suite (Suite Collection, in the New Wings)
What’s around
Landmarks
- In Alcantara
- Jerónimos Monastery - 28 min walk
- Belém Tower - 45 min walk
- Museum of Art, Architecture, and Technology - 22 min walk
- Commerce Square - 2.9 mi / 4.6 km
- Lisbon Cathedral - 3.6 mi / 5.8 km
- Castle of São Jorge - 3.8 mi / 6.1 km
- Rossio Square - 4.6 mi / 7.4 km
- Lisbon Casino - 9.7 mi / 15.7 km
- Lisbon Oceanarium - 10 mi / 16 km
Getting around
- Humberto Delgado Airport (LIS) - 21 min drive
- Cascais (CAT) - 25 min drive
- Alcantara-Terra Station - 16 min walk
- Alcantara-Mar Station - 18 min walk
- Belem Station - 25 min walk
- Alto Sto. Amaro Stop - 4 min walk
- R. João Barros Stop - 4 min walk
- Pavilhão da Ajuda Stop - 6 min walk
- Airport shuttle (surcharge)
map
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See on map
Rua Jau 54, Lisbon, 1300-314, Portugal
At a glance
Hotel size
- This hotel has 190 rooms
- This hotel is arranged over 3 floors
Arriving/leaving
- Check-in time 3:00 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting*
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Onsite self parking (EUR 17 per day)
- Electric vehicle charging point on site
Other information
- Smoke-free property
In the hotel
Food and drink
- Restaurant
- Bar/lounge
- Poolside bar
- 24-hour room service
Things to do
- Number of outdoor pools - 1
- Fitness facilities
- Spa services on site
- Number of spa tubs - 1
- Fitness classes on site
- Playground on site
- Hiking/biking trails nearby
- Health club
- Sauna
Working away
- Business center
- Meeting rooms
- One meeting room
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Wedding services
- Porter/bellhop
Facilities
- Number of buildings/towers - 3
- Year Built - 2001
- Elevator
- Safe-deposit box at front desk
- Garden
Accessibility
- Wheelchair accessible
- In-room accessibility
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Bathroom emergency pull cord
Languages Spoken
- English
- French
- Portuguese
- Spanish
In the room
Home comforts
- Air conditioning
- Minibar
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
Freshen up
- Private bathroom
- Deep soaking bathtub
- Free toiletries
- Hair dryer
Be entertained
- LCD TV
Stay connected
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
Special features
Dining
Valle Flor - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required.
Bar Allegro - This café serves brunch, lunch, and dinner.
Bar Allegro - This café serves brunch, lunch, and dinner.
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory feesPay at property
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
- Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way)
Children and extra bedsPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Babysitting is available for an extra charge
- Rollaway beds are available for EUR 110.0 per night
ParkingPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Self parking costs EUR 17 per day
Pool, spa, and gym (if applicable)Pay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene and cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Yes and No.
Policies
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
- Hotel Pestana
- Pestana Palace National Monument Lisbon
- Pestana Palace Lisbon
- Pestana Palace Lisboa Hotel National Monument Lisbon
- Pestana Palace Lisboa Hotel National Monument
- Pestana Palace Lisboa National Monument Lisbon
- Pestana Palace Lisboa National Monument
- Hotel Pestana Palace
- Palace Pestana
- Pestana Hotel Palace
- Pestana Palace Lisboa Hotel
- Pestana Palace Lisboa Lisbon
- Pestana Palace Lisboa Hotel Lisbon
- Pestana Palace Lisboa Hotel National Monument
- Pestana Palace
- Pestana Palace Hotel & National Monument
- Pestana Palace Hotel & National Monument Lisbon
- Pestana Palace Hotel National Monument
- Pestana Palace National Monument
Also known as
- Hotel Pestana
- Pestana Palace National Monument Lisbon
- Pestana Palace Lisbon
See more
*See fees and policies for additional details or extra charges
FAQs
- Yes, Pestana Palace Lisboa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes. Self parking costs EUR 17 per day. Electric vehicle charging is available.
- Yes, there's an outdoor pool.
- Sorry, pets aren't allowed.
- You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
- Yes, Valle Flor offers garden views. Nearby restaurants include Solar dos Nunes (8-min walk), O Lutador (9-min walk), and Tapadinha (10-min walk).
- Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
- No, this hotel doesn't have a casino, but Estoril Casino (18-min drive) and Lisbon Casino (25-min drive) are both nearby.
- Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes aerobics. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Pestana Palace Lisboa also has a sauna and a health club, as well as a garden.
9.2.Superb.411 verified Hotels.com guest reviews
- 10.0.Exceptional
beautiful palace with a fantastic staff!
I loved my stay here. The staff was friendly and helpful with great customer service. The palace is so beautiful. The room is very clean and comfortable. I would highly recommend this place.
Severina, 6 night trip, Sep 4, 2021
Verified Hotels.com guest review
- 10.0.Exceptional
Captivating hotel
Another very pleasant stay at this captivating hotel with its beautiful gardens and pool.
ROY, 3 night trip, Sep 3, 2021
Verified Hotels.com guest review
- 8.0.Very Good
Pestana Palace it's always a good choice, a calm oasis in the middle of the city. The customer service is truly 5* with great effectiveness in dealing with any request you may have.
Diogo, 1 night romance trip, Jul 18, 2020
Verified Expedia guest review
- 8.0.Very Good
Overpriced, very stingy with bottled water. Only received bottled on our first night, not for following two nights!!! Ridiculous!! Unheard of for supposedly luxury hotel.... very annoying!!
Sebastián, 3 night family trip, Dec 28, 2019
Verified Expedia guest review
- 10.0.Exceptional
Amazing property! Would stay again - lovely room, breakfast, and gardens. Service was awesome. Can’t think of anything I’d change.
Traci, 3 night family trip, Dec 27, 2019
Verified Expedia guest review
- 10.0.Exceptional
Beautiful property. Incredible customer service. Scrumptious breakfast.
2 night romance trip, Oct 18, 2019
Verified Expedia guest review
- 10.0.Exceptional
Unique property. Rooms are very comfortable. Nice view of the gardens. Removed from the City Center and other tourist locations.
1 night trip with friends, Oct 4, 2019
Verified Expedia guest review
- 10.0.Exceptional
Exquisite setting and service, worthy of a national monument.
Allen, 4 night trip, Aug 6, 2019
Verified Expedia guest review
- 10.0.Exceptional
The palace and grounds were beautiful. The restaurant and breakfast were top notch and the bar was fully stocked. The staff were very friendly and helpful and there was plenty of restaurants and things to do in the neighborhood surrounding the hotel and grounds.
1 night romance trip, Jul 15, 2019
Verified Expedia guest review
- 10.0.Exceptional
It is like staying at your own personal palace. The hotel grounds are wonderful. Strolling the grounds is totally relaxing. The pools and fitness center are fantastic. We wish that we could have stayed longer.
1 night family trip, Jul 6, 2019
Verified Expedia guest review