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Terrasse Hotel Playa del Carmen

Photo gallery for Terrasse Hotel Playa del Carmen

City view from property
Private beach nearby, white sand, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers

Overview of Terrasse Hotel Playa del Carmen

Terrasse Hotel Playa del Carmen

3.5 star property
3.5-star beach hotel with outdoor pool, near Quinta Avenida

9.2/10 Superb

54 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • 24/7 front desk
The price is $58
Price available on 11/28/2022
Map
Avenida 10 entre calle 56 y 58, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • In Luis Donaldo Colosio
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 13 min walk
  • Mamitas Beach - 6 min drive
  • Playa del Carmen Maritime Terminal - 13 min drive
  • Playacar Golf Club - 15 min drive
  • Tres Rios Ecopark - 19 min drive
  • Xplor Theme Park - 17 min drive
  • Xcaret Eco Theme Park - 15 min drive
  • Ferry to Cozumel - 17 min drive
  • Maroma Beach - 25 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/20 km
  • Airport shuttle (surcharge)

Restaurants

  • De Local - 7 min walk
  • Salento - 8 min walk
  • Muy Salsa - 8 min walk
  • Las hijas de la Tostada - 9 min walk
  • La Portena - 9 min walk

About this property

Terrasse Hotel Playa del Carmen

Putting you within a 10-minute drive of Quinta Avenida and Playa del Carmen Main Beach, Terrasse Hotel Playa del Carmen features an airport shuttle and a rooftop terrace. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. This Art Deco hotel is also within a short drive of Xcaret Eco Theme Park.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking nearby
  • Street parking available

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant

What to do

  • Private beach nearby
  • Free beach club nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Communal living room
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts cash.

Also known as

Terrasse Del Carmen Del Carmen
Terrasse Hotel Playa del Carmen Hotel
Terrasse Hotel Playa del Carmen Playa del Carmen
Terrasse Hotel Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Terrasse Hotel Playa del Carmen offer free cancellation for a full refund?
Yes, Terrasse Hotel Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Terrasse Hotel Playa del Carmen?
As of Nov 27, 2022, prices found for a 1-night stay for 2 adults at Terrasse Hotel Playa del Carmen on Nov 28, 2022 start from $58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Terrasse Hotel Playa del Carmen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Terrasse Hotel Playa del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at Terrasse Hotel Playa del Carmen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Terrasse Hotel Playa del Carmen?
Yes, there's free self parking.
Is airport shuttle service offered by Terrasse Hotel Playa del Carmen?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Terrasse Hotel Playa del Carmen?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Terrasse Hotel Playa del Carmen and nearby?
Terrasse Hotel Playa del Carmen has an outdoor pool.
Are there restaurants at or near Terrasse Hotel Playa del Carmen?
Yes, there's an onsite restaurant. Nearby restaurants include De Local (7-min walk), Salento (8-min walk), and Muy Salsa (8-min walk).
What's the area around Terrasse Hotel Playa del Carmen like?
Terrasse Hotel Playa del Carmen is a short 1-minute walk from Quinta Avenida and 13 minutes' walk from Playa del Carmen Main Beach.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Very Good

Great place to stay
Overall a good place to stay! The staff at this hotel was the best we’ve had here in Playa. It was nice to be able to explore the north side of town, it’s much quieter than the farther south you go. We did have some issues with the water in our room, but the staff was wonderful and extremely responsive. The rooms were nice, but very minimal, even for me a self-proclaimed minimalist. The rooftop was really cool, and a great place to relax and swim.
Lindsey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marco, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

mireya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marilyn, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

ZURIANNY, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joe, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

wayne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chung Eon, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Claudia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very beautiful hotel, affordable, kind and attentive staff, near local homes and shops
Dahlia, 11-night romance trip
Verified Expedia guest review